C-star 2021: Your meeting point all about Retail

As the most professional and international retail trade show in China, C-star - Shanghai’s International Trade Fair for Solutions and Trends all about Retail has been successfully held for six editions since its debut in 2015. As the official satellite event of EuroShop – The World’s No. 1 Retail Industry Trade Fair, C-star features the inspiring and new solutions in Shop Fittings & Store Design, Visual Merchandising, Retail Lighting, Smart Retail Technology and Retail Marketing, builds up a great business platform for retail solution providers and retailers across the globe.

From August 31 - September 2, 2021, C-star is set to write another successful chapter in retail history at Shanghai New International Expo Center (SNIEC), providing a one-stop purchase and communication platform for industry professionals to explore the cutting-edge retail design concept and smart retail technology solutions.

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    C-star, Shanghai's International Trade Fair for Solutions and Trends all about Retail, is the official satellite event of EuroShop, the world's leading retail exhibition. Since its debut in China in 2015, the event has been successfully held for six editions. C-star 2020 attracted 134 exhibitors and 9,006 professional visitors from around the world. Among them, 44% were retail brands and shopping malls. Exhibitors and visitors expressed satisfaction over the professionalism, effectiveness of business negotiations and the future trends that C-star presented.   From August 31 to September 2, 2021, C-star is set to take place in Shanghai New International Expo Center, providing a one-stop purchase and communication platform for industry professionals to explore the cutting-edge retail design concept and smart retail technology solutions.   To improve the one-stop sourcing and networking platform for retailers, C-star 2021 will re-define its five dimensions: Shop Fittings & Store Design, Visual Merchandising, Retail Lighting, Smart Retail Technology, and Retail Marketing.   Visitor pre-registration is now available. Click here for 5 special benefits: • Free entry to the show • One complementary show catalogue • Faster admission to avoid long queues • Free access to monthly exhibition news and industry news • Priority of participating C-star 2021 supporting programs   Top retail suppliers to come together for innovative retail solutions C-star 2021 is expected to welcome 150 leading providers of retail solutions. The following exhibitors have confirmed their participation: Shop furnishing: Shanghai Longsun Building Material Co., Ltd, Hangzhou Aotroth Exhibition Commercial Co., Ltd., Shanghai b&m Wallcoverings Co., Ltd, Changzhou Lintel Portable Display Solution Co., Ltd, Sate-Lite (Foshan) Plastics Co., Ltd., Xiamen Neu Craft Co., Ltd, etc. Store solutions: Futuristic Store Fixtures Pte Ltd, Changhong Building Decoration Engineering Co., Ltd., etc.; Retail technology: Hangzhou Zkong Network Co., Ltd, Shanghai Lianbai Electronics Co., Ltd, XOVIS, etc. Retail lighting solutions: Vianolix Lighting Co., Ltd., Self Electronics Co., Ltd, Guangzhou Youguang Opto Electronics Co., Ltd., Dongguan Wufeng Electronics Co., Ltd, Dongguan Tiansheng Electronic Products Co., Ltd, etc.   A wide range of concurrent events and tailored matchmaking events create great business opportunities C-star has always been renowned for its quality supporting programs. In addition to outstanding exhibition booths, there will be a wide range of special zones, forums and competitions that await retail professionals to explore retail development trends.   The special zone of Designer Village will continue to offer unique booth designs and business networking opportunities for top designers, whilst the ReTailor Hub will once again work with emerging retail brands to create design and technology-inspired pop-up stores.   As for forums, the Retail Stage will bring together retail brands, shopping mall executives and experts to cast light on the development trends of the industry. The H!Tech Stage will focus on smart retail technology and invite renowned technology companies to share their insights. As a key exhibition area of C-star 2021, Retail Lighting will be upgraded with the addition of Lighting Stage, where industry media outlets, designers, retailers and professionals from interior, lighting, engineering and architecture sectors meet and discuss how lighting can empower retail space design.   The EuroShop RetailDesign Award China (ERDA China), which made its debut appearance in 2020, will once again deliver on its mission to crown the most outstanding retail shop designs in China. The VM Challenge will also expand to a wider range of sectors, with competitions taking place on the show floor to name the best window displays that enchant people with storytelling. In addition, C-star will introduce reta China from Europe, which is dedicated to awarding innovative technology solutions that have demonstrated outstanding results or potential for development in the retail industry. The award is designed to drive development of retail technologies.   As another highlight of C-star, the tailored matchmaking events will provide more extensive coverage, accurate matching and professional services, helping exhibitors communicate with potential buyers one-on-one to explore business opportunities. C-star 2020 hosted a total of 310 one-on-one business matchmaking sessions, with visitor satisfaction rate reaching 96%.   For more details about C-star, please follow C-star LinkedIn.  

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    Retail technology – digital interactive community solutions

    Cologne/Düsseldorf, 8 March 2021   For the 14th time, EHI has chosen the winners of the retail technology awards (reta). The winners will be announced today by video. The awards have already been accepted by the companies with the best concepts for implementing technology in retailing, who will present their projects on 15 March as part of the digital event)*. Three equal-ranking prize winners accepted the award in each of the five categories. Awards have also been presented for the first time in the new category “Best AI and Robotics Application”. The technology partners are each awarded the title of “Top Supplier Retail”.   Category: Best Customer Experience This award is given to retailers who have introduced forward-looking methods and technologies for improving customer retention and customer satisfaction. Our prize winners:   Küchenquelle relies on modern Mixed Reality (MR) technology for kitchen purchasing advice. Since fall 2020, küchenquelle has been planning customized kitchens at customers' homes throughout Germany with Microsoft HoloLens 2 and using the .rooms by Island Labs software, a holographic sketching and visualization platform. Customers experience a 1:1 visualization of their planned kitchen, which they can see and walk through. This gives them the greatest possible certainty in their purchasing decision.   Breuninger has implemented a comprehensive omnichannel concept in its flagshipstore in Nuremberg. Customers can use digital touchpoints to access information and tips. Smart stations provide information about product availability, and they display sizes and product variants on sale in other stores. The concept also includes fitting rooms which feature digital technology, digital pillars to help customers find their way around the store, digital LED walls, a click-and-collect service and the opportunity to book online appointments for consultations, the tailoring service or the beauty department. The project was carried out together with technology partners MuSe Content and 3d-berlin vr solutions.   Food retailer Tegut continues to pursue its strategy of embracing self-service with its innovative convenience store “tegut… teo”. Thanks to smart technology, the shop requires no staff and shopping can be carried out around the clock. The first mini shop in Fulda, with a retail space of 50sqm, is designed to function as a local shop and offers 950 products in the form of everyday essentials. Customers can enter the shop 24/7 using an app with an entry code or their bank or credit card. Purchases can be made via app or using the payment terminal. The companies Wanzl, design for human nature and snabble are involved in developing the format.   Category: Best Enterprise Solution In this category, retail enterprises are singled out which have enhanced their efficiency by developing and implementing innovative systems and technologies. Our prize winners:   BabyOne has introduced an internal e-learning platform for its employees. They can use the platform, which was initiated with Qualitize, to create and upload videos, create wish lists, request information, mark favourites, comment on posts or react using emoticons. In doing so, BabyOne is creating a lively community for its employees, especially those working on the shop floor, where members inform, motivate and inspire one another.   E.Leclerc has created a platform for exchanging data with suppliers. This required the digitisation of data from thousands of suppliers across all industries – including those industries which had not yet joined the digital revolution. The suppliers can use the platform to provide regularly updated information on their products and prices. This information is then gathered by the platform and made available on E.Leclerc’s website, as well as in outlets and warehouses. A range of functions enable suppliers to, for example, expand upon the nutritional information of their products and to share this with the retailer directly. The project was carried out together with Alkemics.   Fressnapf has introduced the smart assistant “MIA” in its stores, providing the staff working in these stores with access to all customer data. MIA also provides support with managing tasks in-store. For example, the task management solution provides assistance when it comes to sorting products which are past their use-by or best-before dates. In each store, the use-by or best-before date of each individual product is stored digitally. MIA automatically communicates the tasks which need to be done. This means that both the stores themselves and the company’s headquarters have an overview of all products which are about to expire.   Category: Best In-store Solution Retailers who demonstrably have achieved operational value added through the use of technology at the POS proved themselves in this category. Our prize winners:   The Rewe subsidiary BILLA / MERKUR is implementing an automated smart shelf solution from Bizerba in its Austrian supermarkets. It is able to monitor shelf inventories to the gram and centimetre in real time using integrated weight sensors and a smart algorithm which calculates the exact point on the shelf from which a product has been removed, thus identifying the product itself. This means that staff no longer need to carry out a visual inspection of the goods. Inventory levels were able to be reduced considerably as a result of introducing the system. What’s more, this also led to an improvement in internal processes within the supermarket chain.   Edeka Oertwig has installed two smart-scanner and POS systems in addition to the four conventional checkout counters in its Henstedt-Ulzburg store, which opened in March 2020. The smart POS systems, called ScanMate, have two checkout points and two packing zones. Employees no longer have to scan the goods by hand. The exception is only when the code is hard to read or when fruits or vegetables have to be weighed. The 360° barcode scanner stops the belts if the code on an item cannot be read automatically. The system can handle 102 customers per hour with baskets holding an average of 15 articles. Scales and cash management machines can be integrated optionally. The project was implemented in collaboration with ITAB Germany and Glory.   The Rohan Pharmacy has equipped its main outlet in the southern German town of Ettenheim with digital shelf labels that are linked to high-tech shelf cameras, the POS system and the warehouse logistics system. The company uses a total of some 1,100 digital shelf labels. Four cameras automatically report when articles have to be restocked. The supplier for this project is SES-imagotag Germany.   Category: Best Connected Retail Solution This award (formerly for the category Best Omnichannel Solution) is given to retail enterprises that have modernised their IT infrastructure and connected the online and offline worlds with each other. Our prize winners:   The sporting goods store INTERSPORT is continuing its digital transformation on the French market and linking its e-commerce website with the stores. In France the group has implemented OMS OneStock, an omnichannel solution offered by service provider OneStock. This tool unifies the stores’ inventories and enables the company to offer about 90 percent of its product range on its website intersport.fr for sale in stores and by mail order.   ROSE Bikes has implemented a scalable omnichannel solution in cooperation with ROQQIO Commerce Solutions. The central element of its future IT architecture is the Roqqio Commerce Cloud, which connects the various systems like webshop and manufacturing ERP, enabling scalable omnichannel order management. The bicycle dealer’s brick-and-mortar stores use POS solutions like checkout counters and in-store apps with self-checkout. Rose Bikes aims to offer its customers a seamless omnichannel journey.   The Salling Group has implemented a new e-commerce structure based on advanced UX, headless commerce (Commercetools), headless CMS (Magnolia), microservices and APIs. In the process it has restructured its software. With this solution each chain can use the same system to define its own online presence and content, optimised for mobile devices.   Category: Best AI & Robotics Application This is the first year in which prizes in this category are being awarded. They are going to retail enterprises that have simplified, accelerated or automated their processes by implementing solutions based on artificial intelligence and robotics.   In collaboration with Diebold Nixdorf and Checklens, Ikea has developed an AI-based system that automatically detects scanning errors at SCO terminals. A smart camera above the self-checkout area identifies each product and notifies the customer via the POS software if a product was not scanned. The system can currently identify more than 15,000 Ikea products.   MediaMarktSaturn, together with Retresco, has introduced an intelligent software-as-a-service solution that automatically generates texts from technical product attributes. The online stores of MediaMarkt and Saturn have approximately 350,000 products. Every week several thousand new products are listed and not every manufacturer provides detailed product descriptions for their products. The NLG solution textengine.io has already generated more than 500,000 unique texts, which the retailer displays on the respective product pages in its e-commerce solutions.   The fruit and vegetable retailer SanLucar Obst & Gemüse Handel has cooperated with the Austrian digitalisation expert Barcotec to develop a smart refrigerator that ensures sufficient supplies of fresh convenience products for customers. Using real-time data from RFID chips, it facilitates accurate production planning by reporting problems such as products that have run out. According to the company, each refrigerator behaves like an autonomous sales stall. For example, it can make sure that it is filled with more melons in hot summer weather and can call for reduced production when bad weather is predicted.   *) The winning companies will present their ideas at the EHI Innovation Days, powered by EuroCIS, starting on 15 March at 2:00 pm. Free registration for the live stream is possible here. The event will be held in English. Afterwards a networking opportunity will be offered via the wonder.me platform.   Note to the editors: Further information about the prize winners: www.reta-europe.com Apply now for the 2022 reta awards at www.reta-europe.com     About EHI EHI is a research, training and consultancy institute for the retail industry and its partners. It has some 80 employees. The international EHI network encompasses some 800 member companies from the retail business and the consumer goods and capital goods industries. EHI was founded in 1951. President is Kurt Jox, the Managing Director is Michael Gerling. GS1 Germany, a joint subsidiary of EHI (50%) and Markenverband (the Brand Association, 50%), coordinates the assignment of Global Trading Item Number (GTIN, formerly EAN) in Germany. In cooperation with EHI, Messe Düsseldorf organises EuroShop, the world’s leading capital goods fair for the retail business, and EuroCIS, where the latest products, solutions and trends in IT and security technology are presented as well as C-star for the Asian retail market.

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    C-star 2021 Fully Launches with Five New Dimensions and Richer Supporting Programmes

    From August 31 to September 2, 2021, C-star is set to take place in Shanghai New International Expo Center, providing a one-stop purchase and communication platform for industry professionals to explore the cutting-edge retail design concept and smart retail technology solutions.   C-star, Shanghai's International Trade Fair for Solutions and Trends all about Retail, is the official satellite event of EuroShop, the world's leading retail exhibition. Since its debut in China in 2015, the event has been successfully held for six editions. C-star 2020 attracted 134 exhibitors and 9,006 professional visitors from around the world. Among them, 44% were retail brands and shopping malls. Exhibitors and visitors expressed satisfaction over the professionalism, effectiveness of business negotiations and the future trends that C-star presented.     To improve the one-stop sourcing and networking platform for retailers, C-star 2021 will re-define its five dimensions: Shop Fittings & Store Design, Visual Merchandising, Retail Lighting, Smart Retail Technology, and Retail Marketing.   Another addition to high-quality supporting programmes with unlimited business opportunities C-star has always been renowned for its quality concurrent events. In addition to excellent exhibitors, a wide range of special zones, forums and competitions await retailers to explore the future develop trends.   The special zone of Designer Village will continue to offer unique booth designs and business networking opportunities for top designers, while the ReTailor Hub will once again work with emerging retail brands to create design and technology-inspired pop-up stores. As for forums, the Retail Stage will bring together retail brands, shopping mall executives and experts to cast light on the development trends of the industry. The H!Tech Stage will focus on smart retail technology and invite renowned technology companies to share their insights. The EuroShop RetailDesign Award China (ERDA China), which made its debut in 2020, will once again deliver on its mission to crown the most outstanding retail store designs in China. The VM Challenge will also expand its sectors to a wider range, with competitions taking place onsite to name the best window displays that enchant people with storytelling. In addition, C-star will introduce a new award, reta china, which is derived from reta europe, one of EuroShop's concurrent events. It is dedicated to awarding innovative technology solutions that have demonstrated outstanding results or potential for development in the retail industry and to drive development of smart retail technologies.   Enlarge exhibitors' high-end client database through customized matchmaking program As one of the C-star highlights, free customized matchmaking service will be provided continuesly by C-star 2021. To facilitate in-depth communication between exhibitors and potential buyers, C-star has set up a dedicated team to provide this service to VIP buyers from fashion and apparel retail, shopping mall, department store, supermarket, boutique store, etc. Through calls, emails and WeChat, the team can gain a clear picture of procurement needs of those buyers, and recommend appropriate exhibitors and arrange one-on-one personalized reception for them.   C-star 2020 invited a total of 13 VIP buyer groups and completed 310 one-on-one business matchmaking sessions with a high satisfaction rate of 96%. C-star 2021 will join hands with leading media for wider coverage, so as to explore more target clients for exhibitors.   For more details about C-star, please follow C-star LinkedIn as follows or visit the official website: http://www.c-star-expo.com/en/.

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    C-star 2020 Concluded Successfully, Chinese Retail Sector is Regaining Vitality

    C-star - Shanghai's International Trade Fair for Solutions and Trends All about Retail, member of  EuroShop Trade fairs family, has grown rapidly since its debut in 2015 and has become a major influential platform in the retail industry across China.   C-star 2020 was successfully held on September 2-4th, 2020 at Shanghai New International Expo Center. During three successful days, C-star welcomed 134 exhibitors and 9,006 professional visitors.   Marius Berlemann, General Manager of Messe Düsseldorf Shanghai Co., Ltd commented: “Chinese retail industry has gone through a huge transformation due to COVID-19 in just few months. It is the right time for us to think how to prepare for the next boom. I am very pleased that C-star is one of the first trade fairs to take off again, displaying new trends of the retail industry, providing a communication platform for retailers and showcasing everything for real stores under one roof.”   Ms. Elke Moebius, Project Director of Retail & Retail Technologies of Messe Düsseldorf, subjoined: “The impact of COVID-19 on the international trade fair industry is immense, while in many countries there is now a sense of optimism again, especially here in China. I am so happy that C-star can be held as scheduled, the show result proves that C-star is a high-quality business platform for retailers and retail solution providers.”   Both exhibitors and visitors impressed by trade fair high quality C-star 2020 continually features the inspiring and new solutions in Shopfittings and Shop Furnishings, Store Design & Visual Merchandising, Smart Retail Technology, Lighting, Catering Hospitality Equipment and Refrigeration System. Both exhibitors and visitors were very satisfied with the professionalism, networking opportunities and multiple chances to conveniently gather information and meet the right people along with the high quality of solutions offered to retailers.   “It is the third time that we have participated in C-star, and we also participated in EuroShop 2020 this February. C-star can help to develop our business and also bring us a lot of premium clients. We are very satisfied with the exhibition results.” stated by Yvonne Tian, Marketing Director of LRC.   Visitors were also inspired by the innovations seen at the fair. Mr. Chongbin Zhu, Senior Space Design from ERKE commented: “This year the epidemic has much affected many industries, especially for us who are running apparel retail. But I do believe it won't last long. As chances always come with crisis. During C-star 2020 I have seen many shop solutions manufacturers which are very helpful for us to reform and upgrade.”   Upgraded supporting programmes present the future of retail C-star has always been committed to creating a sophisticated and premium retail trade fair. In addition to quality exhibitors, the exciting supporting programmes are highlights of C-star 2020.   C-star and China Commerce Association for General Merchandise (CCAGM) co-organized 2020 C-star Retail Stage under the theme “Rebound, Reboot, Reinvent”, inviting speakers from leading retail brands, shopping mall executives and academic experts to share insights and explore core values of retail business.   Leiqi YU, Senior Director of Design and Planning, JD 7FRESH commented: “I have gained a lot from participating in C-star Retail Stage. Chinese retail industry is developing to online and offline integration and providing better and better consumer experiences. Through C-star Retail Stage, we can share how JD 7FRESH will realize the complete integration of online and offline, and know the opinions from other industry leaders.”   ReTailor Hub, an event brand of C-star, built an S.Engine Café on-site with smart retail technologies such as EPSON Lightscene EV-100 Series, Hanshow digital signage, and VvCar AI-Holographic Window, all for a new and out-of-the-box customer experience. Besides, Cloudpick Technology also created an unmanned grab-and-go store with AI vision which disrupts conventional consumption patterns.   Furthermore, two competitions attracted much attention. EuroShop RetailDesign Award China (ERDA China) is derived from EuroShop RetailDesign Award (ERDA) which is one of the supporting programs of EuroShop Trade Fairs and crown the outstanding store designs in China. The three winners are Tong Ren Tang Zhima Health Concept Store, Nike SH 001 - E.A.R.L Adapt BB, HEYTEA LAB (Shenzhen OCT Harbor Store).   VM Challenge 2020 was held by C-star and Shop! Greater China to highlight the importance of window display. Three professional teams and three student teams create themed shop window designs live onsite for PINKO, an Italian fashion brand.   For more details about C-star, please follow C-star LinkedIn as follows or visit the official website: http://www.c-star-expo.com/en/

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    Time to shine: the new C-star 2020 coming soon in Shanghai

    Three special zones for design, equipment, and technology, all in one place As the retail industry evolves rapidly, C-star 2020 works to expand its portfolio once again by launching three special zones with upgraded features. The ReTailor Hub, H!Tech Hub, and Designer Village provide a platform for retail solution providers and retailers to make business and exchange ideas.   ReTailor Hub, as a brand event of C-star, will create an S.Engine Café on-site with smart retail technologies such as EPSON technology, Hanshow digital signage, and Colorfuls front-projected holographic display, all for a new and out-of-the-box customer experience. In the special zone, Cloudpick Technology will also apply its rich experience and cutting-edge technology to creating an unmanned grab-and-go store with AI vision that disrupts conventional consumption patterns.   The H!Tech Hub will make its debut at C-star 2020. It brings together renowned companies of retail technology such as SUNMI, cloudpick, T-Scale, Kiton, CCL Tech, Koscar, and Zkong. In addition to showcasing cutting-edge technologies, the exhibitors will also give presentations at the H!Tech Stage in the central area to share future development trend of retail technologies.   The Designer Village brings together unique booth designs by many outstanding design firms as well as the 30 finalist projects of the EuroShop Retail Design Award China for display, highlighting the strength of Chinese design.   supporting programmes to share future retail trends from multiple topics and perspectives C-star has always been committed to creating a sophisticated and premium retail trade fair. In addition to quality exhibitors, the extensive supporting programmes have been a major highlight of this highly acclaimed show.   Due to the covid-19 pandemic, the retail sector is facing new challenges as well as opportunities. Considering the situation, C-star and China Commerce Association for General Merchandise (CCAGM) will co-host the C-star Retail Stage with participation from leading retail brands, shopping mall executives and academic experts to share insights and explore core values of retail business.   In addition to the C-star Retail Stage, C-star 2020 will set up the H!Tech Stage to explore advanced technologies and development trends in the field of smart retail technology. The stage will invite renowned technology companies and industry professionals to share their views.   C-star also works with Retail Observation to launch the 2020 Store Upgrade and Design Open Course to help supermarkets solve challenges in store upgrade with a clear focus on key points, difficulties, and solutions.   In parallel with the exciting forum, two major competitions are attracting much attention. The EuroShop RetailDesign Award China has started its general jury and public and expert jury assessment process. The final winners will be announced at the award dinner gala on September 2nd. The inaugural VM Challenge 2020 is currently in the selection phase, and the selected teams will have four hours on-site to create a themed shop window design for PINKO, an Italian fashion brand. Behold as the competitions reveal the final winners.   Two-week countdown to visitor pre-registration: seize the opportunity and embrace the next retail boom Visitor pre-registration is now open and the countdown is on. Click   https://www.c-star-expo.com/links?id=358 to pre-register and receive your free ticket and catalogue, and enjoy priority registration for the exciting supporting programmes.   For more details about C-star, please follow C-star LinkedIn as follows.    

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    C-star 2020 concurrent activities have been upgraded again, presenting the future retail development trends in multiple forms and dimensions

    The 6th Shanghai’s International Trade Fair for Solutions and Trends all about Retail (C-star 2020) will take place on September 2-4 at Hall N1 of the Shanghai New International Expo Center, once again featuring five dimensions: Shop Fittings and Furnishings, Store Design and Visual Merchandising, Smart Retail Technology, Lighting, Catering, Hospitality Equipment and Refrigeration System. A series of exciting supporting programmes will also be held during the event to enrich its content and jointly create a world-class technology and business communication platform for retailers and retail solution providers.   Due to the pandemic, it is still inconvenient for overseas visitors to travel to China. In order to meet the export needs of exhibitors and the procurement needs of overseas visitors, we will launch C-star 2020 Online Show at the same time as the offline trade fair, providing exhibitors and overseas visitors with a free exhibition and communication platform. Through C-star 2020 Online Show, visitors can communicate with exhibitors online and watch the live broadcast of Retail Stage and VM Challenge 2020 for free.   Click https://www.c-star-expo.com/links?id=339 for free ticket.   C-star 2020 brings leading exhibitors to retailers This event will bring together more than 150 well-known exhibitors to showcase unique design concepts and advanced retail technologies. A number of exhibitors have confirmed that they will present the latest products and innovative solutions at C-star 2020, including those specializing in shop fittings and furnishings such as Changhong, ShanYang, Futuristic, Dunli, Longshang and Redman Retail; those providing professional services for store design and visual merchandising such as  Lichuang Union,Epson,CM Design and Candex Displays; those with cutting-edge smart retail technology such as SUNMI, Cloudpick, CCL Tech and Kiton Tech; as well as well-known lighting equipment companies such as Vianolux, Huayuemei, SELF Electronics, CDN, LVSUNNY, CITYLUX and Slighton.   For more information on exhibitors, please visit the online exhibition hall on the official C-star website.   VM Challenge 2020 | Who is the best storyteller In order to highlight the importance of window, C-star and Shop! have joined forces to host VM Challenge 2020. As the brand sponsor, PINKO will set the theme of the competition and provide its products as window design props. Each participanting group will present their own ingenuity onsite within four hours.   The competition will be held on September 2-3 on the fair ground. The first day will be the professional group competition, and the next day will be the student group competition.   30 nominees of EuroShop RetailDesign Award China 2020 have come out The EuroShop RetailDesign Award China is an extension of the EuroShop Retail Design Award, which is one of the concurrent activities of the EuroShop Trade Fairs series. For the EuroShop RetailDesign Award China 2020, 57 proposals were submitted, 30 nominees reached the final two rounds.   The shortlisted works will enjoy such exposure as promotions through the online channels of C-star and on-site poster wall displayed at the venue. At the same time, shortlisted applicants will be invited to participate the award ceremony on the evening of September 2 to exchange ideas with well-known retail brands and designers.   For more details about C-star, please follow C-star LinkedIn as follows or visit the official website: http://www.c-star-expo.com/en/     - End–   Press Contact: Ms. Laura liu  Messe Düsseldorf (Shanghai) Co., Ltd. Tel: +86-21-6169 8336 Fax: +86-21-6169 8301 Laura.liu@mds.cn www.mds.cn   Organizers background information Messe Düsseldorf (Shanghai) Co., Ltd. Messe Düsseldorf (Shanghai) Co., Ltd. (MDS) established in 2009, Messe Düsseldorf (Shanghai) Co., Ltd. (MDS) is a subsidiary of Messe Düsseldorf GmbH, one of the world’s top exhibition organizers. MDS is committed to introducing industry leading trade fairs to China and providing Chinese and international customers with superior exhibition services. MDS is successfully holding 14 leading trade fairs and conferences in China, covering a broad range of industries including printing, packaging, wire and tube, plastics, medical devices, retail, safety and health, wine & spirits and caravanning. With a workforce of 70+ fulltime employees, the company’s head office is located in Shanghai with a branch office in Beijing. For more information about MDS, please visit www.mds.cn.

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    China's retail industry starts post-epidemic recovery on all fronts

    According to the latest world economic outlook by the International Monetary Fund (IMF), global growth in 2020 is projected to fall by 3 percent. For this year, growth in advanced economies is projected at -6.1 percent. Specifically, growth will drop by 5.9% in the United States and 7.1% in the European Union. Emerging market and developing economies are also projected to have negative growth rates of -1.0 percent in 2020. The forecast for China's economic growth is positive 1 percent. As economies around the world are hard hit by Covid-19 outbreak, China continues to consolidate and grow its global economic share and position despite all adversities.   At present, China's retail industry gradually regains its vitality as Covid-19 outbreak is brought under control across the country. According to the 2nd issue of the "Survey and Report on Resumption of Work and Production in the Retail Industry" by the China Commerce Association for General Merchandise (CCAGM), as of April 13, 96% of the surveyed enterprises have resumed 90% normal work, and 46% of them have restored 60-70% of normal sales. On March 2, Jinan handed out vouchers worth 20 million yuan to stimulate spending on tourism and culture. Cities in Zhejiang, Shandong and Jiangsu followed suit, with some distributing vouchers worth over 100 million yuan. On April 19, Wuhan launched a 2.3-billion-yuan voucher campaign to support local businesses and drive online and offline consumption.   Covid-19 pandemic accelerates digital transformation and gives rise to smart retail technology   It is worth noting that the recovery in retail sales is significantly faster than that of passenger traffic. This is largely due to the developed online retail. Covid-19 pandemic has pressed the “speed up button" for the transformation of offline retailers. Brands are increasingly using digital tools to attract and connect with consumers for commercial outcome.   Smart retail technology has always been an emerging segment of the industry, and one of five dimensions of C-star over the years. C-star 2020 will be held from September 2-4 at the Shanghai New International Expo Center, bringing together specialized service providers including Xovis, Koscar, Sunmi, Cloud Pick, DB Scale, Keewin, T-scale, Kiton, TSD, Adelante, CCL Tech, who focus on cutting-edge smart retail technology, to provide outstanding corporate solutions for online and offline integration.   Time to book your booth at C-star 2020 before it’s too late. Visitor pre-registration is in full swing   C-star 2020 will continue focus on the inspiring and new solutions in Shopfittings and Shop Furnishings, Store Design & Visual Merchandising, Smart Retail Technology, Lighting, Catering Hospitality Equipment and Refrigeration System, builds up a great business platform for retail solution providers and retailers across the globe.   As of now, 95% of the booths have been sold out. C-star 2020 is expected to welcome 200+ high-quality retail solution providers, including Futuristic, Changhong, Longsun, Yongcheng, Epson, Shangyoung, Sunmi, Cloud Pick, Lvsunny, Self, Candex, Ganter, Xovis, etc., and they will exhibit the latest and most practical equipment and technology on site. In addition, the two special zones – Designer Village and H!Tech Hub – will showcase disruptive innovations in design concepts and world-leading retail technologies.   Visitor pre-registration is in full swing. Click here or scan the QR code below to register with one click. A pre-registered visitor will get a free ticket and a complementary show catalogue, can also skip the admission line with the pre-registration code, and will be given priority to participate in exciting supporting programmes.     EuroShop RetailDesign Award China is looking for general jury candidates   EuroShop RetailDesign Award China (ERDA China) originates from Europe and is dedicated to recognizing the best store designs in China. There will be three rounds of assessment. The shortlist from the first round will be judged by a panel of 100 general jury members, followed by a third round of assessment by 10 retail experts from China and abroad. Three winners will be selected at the end of the process.   General jury is now open for application. If you are a senior manager from a brand company, shopping mall, or consultancy with unique insights into retail store design and consumer needs, please click here or scan the QR code to submit your application and join the general jury.     We will contact you promptly to confirm your participation and issue you a letter of appointment, C-star VIP visitor pass and invitation to the ERDA China ceremony. We look forward to your participation!   For more details about C-star, please follow C-star LinkedIn as follows.    

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    EuroShop 2020 Is Successfully Concluded, C-star 2020 Now Takes the Center Stage

    The successfully concluded EuroShop leads the global retail industry into the future   The World’s No.1 Retail Trade Fair, EuroShop 2020, drew to a close on Thursday (20 February 2020) after five successful days in Düsseldorf: 2,300 exhibitors from 57 nations reported of very good leads and concluded business deals. Furthermore, lively follow-up business is expected. 94,000 visitors from 142 countries travelled to the Rhine to gather information on the line-up of products, trends and concepts for retailers and their partners featured in 16 exhibition halls.      Exhibitors underlined the high level of expertise among visitors at the event, especially their pronounced decision-making powers, because 70% of the trade fair guests were in international top management. Many of them also used their visit to EuroShop to learn about best practice cases and forward-looking trends in retail at the in total eight Stages. Numbers speak for themselves here: 96% of trade fair visitors were satisfied with their visit to the trade fair. The next EuroShop will be held in Düsseldorf from 26 February to 2 March 2023.   Booths of C-star 2020 are about to be sold out, and visitor pre-registration has been officially opened   As the official satellite event of EuroShop, C -star 2020 now takes the center stage. It will be held from September 2-4, 2020 at Shanghai New International Expo Center (SNIEC), featuring the inspiring and new solutions in Shopfittings and Shop Furnishings, Store Design & Visual Merchandising, Smart Retail Technology, Lighting, Catering Hospitality Equipment and Refrigeration System, builds up a great business platform for retail solution providers and retailers across the globe.   As of now, 90% of the booths have been sold out. C-star 2020 is expected to welcome 200+ high-quality retail solution providers, including Futuristic, Changhong, Longsun, Yongcheng, Epson, Shangyoung, Sunmi, Lvsunny, Self, Candex, Ganter, Xovis, etc., and they will exhibit the latest and most practical equipment and technology on site. In addition, the two special zones – Designer Village and H!Tech Hub which will be unveiled first time – will showcase disruptive innovations in design concepts and world-leading retail technologies.     The visitor pre-registration has been officially opened now. Click here or scan the QR code below to register with one click. A pre-registered visitor will get a free ticket and a complementary show catalogue, can also skip the admission line with the pre-registration code, and will be given priority to participate in exciting supporting programmes.     Another supporting programme is added to recognize outstanding Chinese designs   C-star has always been committed to building a multi-module trade fair model. The event is further enriched by a series of exciting supporting programmes with various themes and formats to help retailers understand the future development trends, create a high-quality communication and networking platform, and promote the development of the retail industry. In addition to the well-received C-star Retail Forum and ReTailor Hub, this year we will also establish the EuroShop RetailDesign Award China (ERDA China) based on the EuroShop RetailDesign Award (ERDA). As the Chinese retail industry has formed its own pattern with Chinese characteristics during its development, one set of criteria is no longer the optimal assessment for retail designs in both China and other countries, so we establish ERDA China for the unique needs of the Chinese retail industry, and invite more domestic experts to join the jury and crown the outstanding store designs in China. The awardees will be invited as guest speakers to give a 30-minute speech each at the C-star Retail Forum, receive free round-trip plane tickets and accommodations to visit EuroShop/EuroCIS in Germany from organizer, and the award-winning designs will directly enter the final round of selection for ERDA.     At the same time, H!Tech Hub, which will be unveiled at C-star, will present innovative technology through future retail technology demonstration and the product experience zone. We will also partner with leading media in various fields to organize multiple salons and training events with different topics during C-star 2020.   For more details about C-star, please follow C-star LinkedIn  

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    ERDA 2020: Shopping in Dumbledore’s collection

    Cologne/Düsseldorf, 17 February 2020    EHI and Messe Düsseldorf presented the EuroShop RetailDesign Awards 2020 (ERDA) at EuroShop in Düsseldorf yesterday. The most compelling store concepts came from Switzerland, Spain and Great Britain: Fooby Lausanne Bel-Air in Lausanne, Spar Market Puerto Rico in Mogán (Gran Canaria), and The Making of Harry Potter in Leavesden. To select the winners from among the 73 competitors from 22 countries, the jury evaluated the successful interplay of store architecture, colours, materials, lighting and visual merchandising as well as the implementation of a clear message about the product range and a direct appeal to customers.   Fooby Lausanne Bel-Air, Lausanne: A theatre of the senses Swiss cooperative Coop’s online food community has its own 1,000-sqm store now: Fooby Lausanne. A former theatre serves as a continuation of the online platform in the form of a store, and it sets the stage for high-quality regional and sustainably produced products. The food can be experienced with all five senses. Across all three floors, experts give advice and offer culinary highlights – the concept store is a convenience shop and manufactory rolled into one. The materials concept supports the Fooby brand in terms of both form and colour and flawlessly harmonises with the historical architecture. Black, white and real wood form the foundation and set the stage for the products. The majority of the frames, shelves, tables, racks and panelling/trim are made of light-coloured wood which best reflects the freshness, liveliness and warmth of Fooby. White and green tiling represents artisanal production, sustainability and health.   Spar Market Puerto Rico, Mogàn: Traditional market meets modern retail store The new Spar store occupies a 2,000-sqm space with a large range of products that features fresh regional products in particular. The atmosphere of a traditional market is skilfully combined with that of a modern retail store. The company’s characteristic colours, combined with black and warm materials like wood, create a modern look and highlight individual departments. At the heart of the supermarket are refrigerated walk-in rooms for beer, wine and cheese, which are also used to offer tastings. Graphically understated, illuminated lettering above the individual rooms helps customers orientate themselves. Suspended ceilings, such as a green light installation on the beer room’s ceiling, as well as illustrations on the walls and glass doors provide an interesting decorative backdrop for the products.   The Making of Harry Potter, Leavesden: The magical interior of Hogwarts “The Making of Harry Potter” takes full advantage of the magical ambience of the world-famous school for witchcraft and wizardry. The area featuring shops and cafés in the Warner Bros. Studios comprises 836 sqm. Original film sets, a mix of colours, film props and antiques create an authentic, direct experience for visitors to the store. The “Dark Arts” area with its nearly 5-metre-high original glass window from the film, the wand shop inspired by Garrick Ollivander’s shop, world-famous school headmaster Albus Dumbledore’s collection featuring the model solar system from Hogwarts' Astronomy Tower – all eleven areas of the store celebrate the opulent world of the Harry Potter films. Fantastic books, objects containing the “trapped souls” of witches and wizards, and magic wands provide the backdrop for the products, some of which can be personalised. For example, names can be embroidered onto wizard’s robes, and there is an engraving service for selected products.   About EHI: EHI is a research, training and consultancy institute for the retail industry and its partners. It has some 80 employees. The international EHI network encompasses some 800 member companies from the retail business and the consumer goods and capital goods industries. EHI was founded in 1951. President is Kurt Jox, the Managing Director is Michael Gerling. GS1 Germany, a joint subsidiary of EHI (50%) and Markenverband (the Brand Association, 50%), coordinates the assignment of Global Trading Item Number (GTIN, formerly EAN) in Germany. In cooperation with EHI, Messe Düsseldorf organises EuroShop, the world’s leading capital goods fair for the retail business, and EuroCIS, where the latest products, solutions and trends in IT and security technology are presented as well as C-star for the Asian retail market.   About Messe Düsseldorf (Shanghai) Co., Ltd. Established in 2009, Messe Düsseldorf (Shanghai) Co., Ltd. (MDS) is a subsidiary of Messe Düsseldorf GmbH, one of the world’s top 5 exhibition organizers. MDS is committed to introducing world’s No. 1 trade fairs to China and to providing Chinese and international customers with superior exhibition services. MDS is successfully holding more than 20 leading trade fairs and conferences in China, covering the industries of printing, packaging, wire and tube, plastics, medical devices, retail, safety and health, wine & spirits and caravanning. MDS runs branch offices in Shanghai and Beijing with a workforce of some 70 full time employees. The worldwide outbound exhibition business (trade shows in Düsseldorf, Germany and other leading Messe Düsseldorf Global Shows) is organized by Messe Düsseldorf China Ltd. (MDC), serving Chinese exhibitors and visitors with superior customer service from its Hong Kong branch office. Find out more at www.mds.cn.

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    Your safety is always our top priority!

    Coronavirus: China Response and Next Steps   According to the World Health Organization, the comprehensive and strict measures China has taken to contain the spread have yielded positive results and these efforts have been recognized by international community. The numbers of new infections and fatalities are on the decline, and more and more patients are recovering.   Based on the protective approaches regarding the coronavirus (COVID-19), China has been able control further spreading of the virus.   China is already working to bolster its economy and return to a more normal semblance of its society, even as it works to contain the remaining chains of COVID-19 transmission. Appropriately, a science-based, risk-informed and phased approach is being taken, with a clear recognition of the need to immediately react to any new COVID-19 cases or clusters as key elements of the containment strategy are lifted.   The next step will see China maintain an appropriate level of emergency management protocols, and carefully monitor the phased lifting of the current restrictions on movement and public gatherings. Furthermore, a centralized research program to fast-track the most promising rapid diagnostics and serologic assays has been established and the testing of potential antivirals and vaccine candidates is ongoing. As China has experience with COVID-19, its scientists are working closely with those abroad to further enhance the systematic and real-time sharing of epidemiologic data, clinical results and experiences to improve the global response.   Precautions Taken by the Organizers of C-star 2020   We take the concerns of our customers, guests, partners and our staff regarding the coronavirus very seriously. Your safety is always our top priority! As the organizer, Messe Düsseldorf Shanghai will re-evaluate the situation in consultation with health authorities in order to create a safe environment for all participants.   Since the outbreak of the COVID-19 epidemic, Messe Düsseldorf Shanghai has paid great attention to it and closely followed the updates. Through rapid internal communication, a temporary emergency team consisting of project team leaders, risk management and legal experts was put in place. The emergency team has paid close attention to the feedback from exhibitors and key buyers and has been actively contacting local and overseas trade associations to evaluate the potential influence on the trade fair.   C-star 2020 will take place from September 2nd-4th, 2020 at Shanghai New International Expo Center (SNIEC) as planned. As exhibitors and visitors, you can expect a higher level of hygiene, safety and medical care at the fairground as usual. The organizers are closely monitoring current developments and is following strictly the suggestions and requirements of the health authorities and the fairground.   Appendix: WHO: Basic protective measures against the new coronavirus Report of the WHO-China Joint Mission on Coronavirus Disease 2019 (COVID-19)   Press Contact Laura Liu Messe Düsseldorf (Shanghai) Co., Ltd. Tel: +86-21-6169 8300 Fax: +86-21-6169 8301 laura.liu@mds.cn www.mds.cn   Background information on organizers Messe Düsseldorf (Shanghai) Co., Ltd. Established in 2009, Messe Düsseldorf (Shanghai) Co., Ltd. (MDS) is a subsidiary of Messe Düsseldorf GmbH, one of the world’s top exhibition organizers. MDS is committed to introducing industry leading trade fairs to China and providing Chinese and international customers with superior exhibition services. MDS is successfully holding 13 leading trade fairs and conferences in China, covering a broad range of industries including printing, packaging, wire and tube, plastics, medical devices, retail, safety and health, wine & spirits and caravanning. With a workforce of 70+ fulltime employees, the company's head office is located in Shanghai with a branch office in Beijing. www.mds.cn.

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    EuroShop 2020: High Degree of Internationality confirms Global Leading Function for Retail

    The World’s No.1 Retail Trade Fair, EuroShop 2020, drew to a close on Thursday (20 February 2020) after five successful days in Düsseldorf: 2,300 exhibitors from 57 nations reported of very good leads and concluded business deals. Furthermore, lively follow-up business is expected. 94,000 visitors travelled to the Rhine to gather information on the line-up of products, trends and concepts for retailers and their partners featured in 16 exhibition halls.     “We are delighted that EuroShop once again successfully proved to be the most relevant platform for the global retail community when it comes to trends, inspirations and networking. Our exhibitors deserve the highest praise for their loyalty. With their innovative power they again proved the major attraction for an entire industry,” said Erhard Wienkamp, Managing Director at Messe Düsseldorf, voicing his great satisfaction with EuroShop 2020 results.   Exhibitors especially applauded the high international attendance at EuroShop. 70% of the EuroShop audience travelled to Düsseldorf from abroad. Large delegations came for example from Brazil, Australia and New Zealand. Trade visitors from a total of 142 countries attended EuroShop 2020.   “This high level of international interest clearly documents the dynamism of the global retail world and the exceptional position EuroShop enjoys as its economic engine,” said Michael Gerling, Chairman of the EuroShop Advisory Board and CEO of the EHI Retail Institute Cologne.   “The success of eCommerce is a real encouragement for retailers: they have understood they have to give their shoppers good reasons beyond the ranges to enter their stores. This competition has taken retail as a whole to the next quality level. Investment is being made in shop fitting so as to create customer journeys,” explains Gerling who adds: “Beyond this, retail digitalisation is booming. It enables retailers to offer their shoppers even more services and link online and offline channels, on the one hand, while simplifying process flows, logistics and lots more, on the other.” At EuroShop 2020 digital transformation was therefore a key focus, also in terms of achieving the highest energy efficiency and sustainability possible.   Exhibitors underlined the high level of expertise among visitors at the event, especially their pronounced decision-making powers, because 70% of the trade fair guests were in international top management. Many of them also used their visit to EuroShop to learn about best practice cases and forward-looking trends in retail at the in total eight Stages. The varied programme of lectures held on the individual Stages on such topics as Retail Technology, Architecture and Store Design or Expo & Event was well attended across the board. Meeting with the same high level of approval were the numerous Specials at EuroShop, including the Start-up Hub, the Designer Village and Premium City.   Numbers speak for themselves here: 96% of trade fair visitors were satisfied with their visit to the trade fair. Just as many confirmed the outstanding position of EuroShop as a trend barometer, networking platform and largest event for the retail sectors.   The next EuroShop will be held in Düsseldorf from 26 February to 2 March 2023.  

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    EuroShop 2020: Unique Power Package for Retail

    EuroShop, the World’s no.1 Retail Trade Fair, is a must-see fixture for the retail world. From 16 to 20 February it will bring together to the tune of 2,300 exhibitors from over 60 countries with 114,000 trade visitors expected from throughout the world in Düsseldorf. And it is not only an indispensable information platform, trend hotspot and network for retail professionals but it also intensely impacts many other areas and sectors, delivers innovative blue-prints and addresses urgent themes of relevance to the future such as digitalisation, robotics, sustainability or climate neutrality.   The Eight Experience Dimensions at EuroShop 2020   EuroShop’s eight Experience Dimensions cover retailers’ complete investment needs, on the one hand, and provide inspirations galore and concrete answers to decisive questions that all retailers wanting to remain competitive have to ask themselves.     What functions do shops or stores have to perform today? Serve as experience places and points of identification? Feel-good locations? A Third Place? Pop-up marketplaces? What do they have to look or feel like? Creative and hands-on answers come care of the Shop Fitting & Store Design Dimension.   The Retail Technology Dimension presents all things surprising, enthusing, stimulating and taking you to the next level. Augmented Reality, Virtual Reality, Artificial Intelligence, Internet-of-Things, Smart Store, Customer Engagement, Mobile Payment and Cloud-based Services are the dominating themes in this Dimension.   Retail Marketing is the point of interest for “digital creatives”. Customer engagement & experience, brand experiences in physical and digital stores, personalisation via mobile devices, artificial intelligence, digital signage. The Retail Marketing Dimension at EuroShop 2020 awaits trade visitors with the complete spectrum of ever more in-depth and digital shopper interaction.     The lighting community gets together at EuroShop, too. Light plays a pivotal role when experience and staging, fascination and atmosphere come into play. Its versatile technical applications ranging from smart lighting to the IoT in conjunction with such ecological aspects as sustainability and efficiency will be on show at the Lighting Dimension.   Storytelling – this is what Visual Merchandising is all about – both as an analogue experience space and as a digital platform. Eurohop’s Dimension of the same name shows how to perfectly stage them, fascinate and wow shoppers with either walk-in stores or augmented reality, as pop-up or digital stores.   More and more supermarkets and also fashion stores draw their shoppers in with food services. This is why catering in retail is a “hot ticket” and will be given its own Food Service Equipment Dimension for the first time at EuroShop 2020. Here the menu will feature everything from fast food to Michelin star cuisine.   In the Refrigeration & Energy Management Dimension what belongs together will finally grow together: ecology and economy. Digital transformation and building automation, IoT and AI, efficiency and staging – all of this is instrumental to climate-neutral smart stores and will therefore be featured at EuroShop.   Trade fairs and events on the road to digitalisation and festivalisation – this will be centrestage at EuroShop’s Expo & Event Dimension, which is the world’s biggest sector-specific get-together for the live communication community.  Cross-media connections, complex experience scenarios, exhilarating performance or dynamic communication will be the dominating themes.   The Side Events at EuroShop 2020   The USPs of EuroShop include not only the extensive ranges of its exhibitors from throughout the world but also the quality and cross-section of its unrivalled line-up of side events.     8 Stages – 600 Speakers – 500 Lectures   The centrepiece of EuroShop are a total of eight Stages. They are lecture and discussion forums with high-calibre speakers addressing the latest developments, innovative trends and best practices amidst the hustle and bustle of the trade fair and accessible for EuroShop visitors free of charge and without prior registration (simultaneously interpreted in German-English or in English only). Boasting a total of 600 speakers and well over 500 expert talks delivered over five trade fair days this accompanying programme offers each trade fair visitor invaluable and right-on-target value added. All Stages at a glance: Retail Technology Stage, Omnichannel Stage, Start-up Stage, Store Design Stage, Retail Designers Stage, Energy Management Stage, Retail Marketing Stage and Expo + Event Stage.   The Specials at EuroShop – Buzzing with Ideas   The Specials at EuroShop include various areas with scope and freedom for experts, start-ups and Generations X, Y & Z, for ideas, visions and innovative products.   POPAI/Shop Global Village/ Hall 1 The POPAI Village will be presented as a completely re-branded segment. Exhibitors from many countries present all areas of POP marketing here. The Forum hosts presentations revolving around Point of Sale Marketing on all days.   Start-up Hub Retail Technology & Marketing/ Hall 3 Start-ups are young, creative, flexible, future-oriented and characterised by innovative problem solutions. EuroShop offers a dedicated presentation area to newcomers that specialise in the development of latest retail IT systems and solutions.     IFES Global Village/ Hall 4 The IFES Global Village is a meeting point for the IFES family (International Federation of Expo & Event Services) and a hotspot for networking with new business partners from throughout the world. Furthermore, 17 February will see a student and young talent breakfast take place at the IFES Global Village.   Premium City – So Much Better/ Hall 5 The Retail Design course at the Design Faculty of Düsseldorf University will occupy 665 m² at EuroShop. “Premium City” represents a visionary city in 2050 where retail, the public space and mobility merge. Ten individual projects can be seen as part of the presentation. On top of this the exhibition stand has a forum for lectures and special activities.   Italian Lighting Lounge/Hall 9 Also held as part of the 20th EuroShop will be the third edition of the Italian Lighting Lounge. Italian companies from the areas of interior and outdoor lighting as well as industrial design will present the latest trends and innovative systems on the international market.   EuroShop Designers Village/ Hall 12 From interior design to forward-looking retail design concepts: the EuroShop Designer Village will be given an as prominent and high-quality stage as ever in 2020. The exterior design of the Designer Village comes care of students from the Architecture and Design Faculty of the Peter Behrens School of Arts (PBSA) Düsseldorf.   ECOpark/ Hall 15 ECOpark is a special area for smart solutions revolving around energy themes in retail. Exhibitors here focus on smart, cross-outlet concepts that cater to the development of an ever more connected and complex energy system involving renewable energies. Alongside this, modern climate and air-conditioning technologies will be in the limelight.   Innovations Hub/ Hall 4 This “ideascape” makes innovative future visions from the fields of man-machine interaction, virtual and augmented reality as well as customer journey a real experience. As visitors enter the space they will become part of a multi-disciplinary network based on a cooperation between Düsseldorf University, Tennagels Medientechnik and Lavalabs Moving Images. This Think Tank promises to deliver creative inspirations and multi-sensory impressions. Visitors are invited to also try out things for themselves in innovative workshops.   And the Winner is… Awards at EuroShop   What would an international industry event such as EuroShop be without awards? The awards presented at EuroShop not only reflect the standing of this trade fair but also – and first and foremost – recognise outstanding achievements of the international retails community and related sectors.   The renowned EuroShop Retail Design Awards will be presented for outstanding store concepts and designs, the coveted Retail Technology Awards Europe (reta) for prominent IT solutions in retail and the Wissenschaftspreis will be awarded by EHI to excellent scientific works of high relevance to the retail industry.   Also presented at the EuroShop 2020 will be the POPAI D-A-CH Awards, the Innovationspreis Architektur und Innovation by trade magazine AIT, the IFES Development & Innovation Award and the Trendscouting Award, where exhibitors will be selected right at EuroShop by magazines AIT and xia provided their products are relevant to architecture. New are the Exhibitor Magazine EuroShop Awards, which will be presented by the US Exhibitor Magazine for the first time in cooperation with EuroShop for outstanding stand construction in all dimensions.   Guided Innovation Tours at EuroShop   Those who consider the ranges at EuroShop too extensive, those with only little time available or those looking for targeted information on individual topics or product groups, will have the possibility to register for various Guided Tours of the trade fair in the run-up to the event. On offer will be Guided Tours in the areas: Retail Technology, Store Design (focal theme: architecture), Refrigeration & Energy Management, Food Service Equipment, Expo & Event. The Guided Innovation Tours can be booked via the EuroShop Portal www.euroshop-tradefair.com.   EuroShop 2020 occupies approximately 125,000 m² net in 16 exhibition halls and is open to trade visitors from Sunday, 16 to Thursday, 20 February 2020, from 10.00 am to 6.00 pm daily. 1-day tickets cost EUR 80.- (EUR 60.- sold in advance online/E-Ticket), 2-day tickets cost EUR 120.- (EUR 100.- sold in advance online) and the season ticket EUR 180.- (EUR 150.- sold in advance online). The admission tickets include free return trips to EuroShop using VRR local public transport (Rhein-Ruhr transport authority). The online ticket shop at www.euroshop-tradefair.com is already open.

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    C-star Interview |  Nicolas Du Cray, Partner of Cathay Innovation 

      Interview with Nicolas Du Cray, Partner of Cathay Innovation    Q1: What do you think of Cathay Capital? We are a global investment platform that invests in technology start-ups and innovation all over the world. We’re active in the US, we’re active in Europe, we’re active in China, and we also have partnership in Africa and are looking (partnership) at Southeast Asia. We do venture capital investment in innovative companies. Q2: What are the vision and value of Cathay? As an investor, actually we have access to industrial resources. For example, in retail and brands and industries, because some large company invested in our funds and we have these companies work with start-ups, we also have the start-ups we work with to work better with these large companies. We, as an investor, our goal is to be concretely supporting our portfolio in their cooperation with corporates. Q3: What elements will Cathay consider before investment? It’s a matter of assessing the competitive advantage of the company, its ability to grow, its turnover and to reach profitability at some point, to use technology and the scale of the use of technology to a large number of users and also to be able to work with large companies to make them innovative. Q4: Among all the invested companies, which one do you think is the most promising? Why? So far, our best investment has been the social commerce platform for Pinduoduo which has been very successful in China. It went public on NASDAQ last summer and besides this large e-commerce company, we also have invested in human resource management software and some smartphone IOT software. Q5: Which industry will Cathay pay attention to in the near future? So, the big subject of a new retail, as a revolution of retail, e-commerce remain an very important subject for us, because we believe actually technology can really enhance the operation of retailers and provide access to players, to brands. So new retail is going to (be) improved significantly thanks to technology, not only at the point of sale but also on the whole value chain.

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    C-STAR AND THE GRID: AND THE WINNER IS …

    … Retail Connect   C-star, Shanghai's International Trade Fair for Solutions and Trends all about Retail, took place from 25 to 27 April. One of the highlights for 2019 was the partnership with THE GRID. This networking hub aims to bring together the digital world – Internet companies, providers of disruptive technologies and start-ups in the field of digital transformation – with the physical world, i.e. with trade fairs and companies from these industries. The aim is to bring intelligent start-ups in the retail sector into business faster. On April 22nd THE GRID invited to the Smart Retail Startup Challenge 2019. 11 young retail start-ups presented, under the guidance and moderation of Mr. Bruno Bensaid, Shanghaivest & Mobile Monday, their retail solutions. Not an easy job for the judges to nominate three of them for the final round. The jury consisting of Alvin Foo (Reprise Digital), Ashmit Bhattacharya (KargoCard), Susanna Chiu (East China for Li & Fung), Dominic Penaloza (WeWork China) and Alexis Richez (ZTP / Creadev) was impressed by the convincing and spirited ideas. Their decision was linked to those presentations that seemed to offer a realistic and suitable solution for the retail industry.   In the end they decided in favor of Addreality, Bevsight and Retail Connect. To emerge as the one winner the nominees had to present at the retail trade fair C-star on Friday, April 26th. Customer loyalty and positive side-effects In the final round, Retail Connect was the most convincing and emerged as the winner. Retail Connect is basically a loyalty-system for customers in shopping center – with positive side-effects beyond loyalty. Customer can scan the specifically tagged QR-code at their receipt and – while cloud computing is calculating the consumption – add loyalty-points after every purchase in real time. The data performance allows effective cross-store promotion and offers an accurate knowledge of store transaction which serves as the revenue-rent basis for the landlord of shopping malls. Proudly Dr. Matthew Wang, Retail Connect, was honored with the award. He now has the opportunity to give a presentation at EuroShop.   Dr. Matthew Wang, Retail Connect (photo: Messe Düsseldorf Shanghai) AI for more customer insights Retail Connect prevailed over Addreality, an AI-based platform. Taken that even in China, where customers are comparatively very online-orientated, still over 80 % of shopping is offline, the idea is to get better customer insights. Addreality uses the analysis of instore-behavior to measure e.g. the effect of promotions. With cameras and face-recognition it dissects in real time instore audience recognition for example after an advertising campaign and will give the retailer better understanding of what attracts people’s attention. Dmitry Shklyar, Addreality (photo: Messe Düsseldorf Shanghai) Cloud-technology prevents out-of-stock! Retail Connect also prevailed over Bevsight. Gastronomy becomes more and more attractive for retail as an integrated part of retail shops or in shopping center. Customers appreciate this extra service and retailers have thus the chance to extend the time being spent in their locations. Bevsight is an in-stock management solution for bars and restaurants and runs on every mobile device. To compare sales with inventory you take a photo of your items in stock. The software uses cloud-technology and creates graphs and analytics to give ab accurate calculation of inventory. Damien Fenoli, Bevsight (photo: Messe Düsseldorf Shanghai)

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    Outstanding Design: Best Stand Awards and Best Customer Journey at C-star 2019

        At C-star – Shanghai’s International Trade Fair for Solutions and Trends all about Retail – solution-providers presented their innovations and inspiring features for retail to a professional audience of retail experts. Watch the video to see the winning stands in the categories “Best Stand Award” and “Best Customer Journey”. As the official satellite event of EuroShop – The World’s No. 1 Retail Trade Fair, C-star offers a great business platform for the Chinese retail market. Outstanding stand designs and creative product presentations at C-star have inspired the organizers (Messe Düsseldorf, Messe Düsseldorf Shanghai and EHI) to honor the best appearances with the "Best Stand Award". To emerge from the competition as a winner, the exhibitors had to appeal to customers with a successful realization of the following criteria:   • Creativity: high degree of innovation with surprising elements • Design & Aesthetics: a successful mix of architecture, colors, materials and clearly identifiable corporate design • Customer Approach: unambiguous message and effective addressing of the target group • Stand Concept: consistent concept with clear communication of the product The “Best Stand Award” indicate the high quality of the exhibitors‘ appearances at C-star. On April 26th Messe Düsseldorf, Messe Düsseldorf Shanghai and EHI again had the challenging but honorable task to choose the three most convincing stands from the variety of outstanding performances at C-star and reward them with the Best Stand Awards 2019:   • Itab, a Swedish company for functional shop concepts, inspirational store environments and efficient customer flow in stores • Max Brilliant, a Chinese company for in-store supply • Futuristic, a specialist for store fixture from Singapore An additional award for the „Best Customer Journey“ was presented to Candex Displays, the organizer of the Retailer Hub, including solutions by Elf Sack (clothes), Fox Fairy (cosmetics), Rio Fresh (beverages), Jian 24 (unmanned store). The Chinese retailer presented a fashion store with different digital as well as physical touchpoints representing the shopping experience for customer. The next C-star will take place in 2020 from 2 to 4 September at Shanghai New International Expo Center.

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    Review:C-star Retail Forum 2019

    Theme - Dynamic Future of Retail Ecosystem With the consumption upgrade followed by China economy development, consumers require a more convenient and user-friendly shopping environment. Thus, dramatic revolution is happening in traditional retail industry. High technology is booming, shops are upgrading, retailers are repositioning, supply chain is well-connecting. Regarded as one of the most dynamic market in the world, China retail is quickly developing into an ecosystem, and undoubtedly a target of main players.   C-star 2019 Retail Forum was themed as 'Dynamic Future of Retail ecosystem', provided audience a professional knowledge sharing platform by inviting retailers, experts, commercial propertites, technology companies      table tr td{ padding:1%; border: 1px ; solid: #ffffff; font-size: 13px; }   2019.4.25 10:00-10:30 Opening Ceremony   2019.4.25 Afternoon 10:30-11:00 Global Retail Trends   13:30-14:00 Crossover Sails from Red Sea to Blue Ocean     Prof. Dr. Helmut Merkel Chairman Eurasia Global Limited       Shanghai Lao Mo Fang Ltd Founder/CEO Mr. Wu Jiabin 11:00-11:30 China Retail Industry Development   14:00-14:30 New business mode of China local retailors     Prof. Zhou Yong Shanghai Business School Advisory Board Director of Linkshop       TAYOHYA Head of Brand Development Mrs. Cui Zhihui 11:30-12:00 Innovation of Retail Industry   14:30-15:00 Persist in brand origin, return to customer value     Azurium, Australia China Strategic Consultant Mr. Wang Wei       Bosideng Vice President Mr. Wang Chenhua 12:00-13:30 Lunch   15:00-15:30 Innovation of Stock Business           Director of Shimao Commercial & Entertainment Innovation Department SHIMO Mr. Xiao Tao       15:30-16:00 New environment, New Scene, New Application           CHANGHONG DECORATION General Manager Mr. Wang Yue Winshang Panel Discussion:The rising of pop-up store in China retail industry. 16:00-17:00   Vice President Partner Mr. Shao Dequan   PlusBeauty Founder Ms. Fu Jianying   Popup Union Founder & CEO Mr. Dong ZhiguoE   LUONE Marketing Manager Mr. Chen Ye   2019.4.26 Morning   2019.4.26 Afternoon 10:00-10:30 China Retail Hotpot   13:30-14:00 The Digital Maturing of the Retail Industry     China Commerce Association for General Mechandise Deputy Secretary-General Mr. Yang Qingsong       Microsoft Senior Retail Industry Architect Mr. Noah Herschman 10:30-11:00 Make a physical store a landmark   14:00-14:30 The Vision of Cloud Transformation & Intelligent Enterprise Innovation     Display Community Founder Ms. Angela Chung       SAP China Head of Consumer Industries and Value Engineering Mr. Allen Miao 11:00-11:30 New mode retail design   14:30-15:00 Horizon AI chips enable smart retail     Matteo Thun & Antonio Rodriguez Design Interior Designer and Stylist Ms. Manuela Civettini       Horizon Robotics CMO & GM of Smart Retail Business Division Mr. Edward Lu 11:30-12:00 EPSON meets retail --- technology changes design   15:00-15:30 Unmanned Retail     EPSON China Product Manager Mrs. Ding Ruoming       Jian 24 Founder & CEO Dr. Lin Jie 12:15-13:30 Lunch                 THE GRID @ C-star 2019 Driving smart retail innovation in China 15:30-16:00   Moderator: Shanghaivest & MobileMonday Co-Fouder Mr. Bruno Bensaid   Panelists: Digital Marketing Shiseido Group China GM of Corporate Media Ms. Mika Kanai   Panelists: Cathay Capital Partner Mr. Nicolas Du Cray   Panelists: Mr. Luuk Eliens Head of Innovation of XNode   Panelists: 6e Group Digital and Innovation Head & Co-Founder Mr. Ming Liu           16:00-17:00 Startup Pitches and Awards         2019.4.27 Morning       10:00-10:30 Global Retail Technology Trends           EHI Retail Institute Vice President Mr. Ulrich Spaan       10:30-11:00 Non-standard commercial properties           China Shopping Center Development Association of Mall China President Mr. Victor Guo       11:00-11:30 Entertainment, Events and Adventure in a German Department Store           Lengermann & Trieschmann, Osnabrueck CEO Mr. Mark Rauschen       11:30-12:00 The AI Revolution: how in-store Analytics evolve           Xovis AG CPO and founder Mr. Christian Studer        

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    Review: ReTailor Hub presented an upgraded version of the 'Smart Retail Life Zone'

    C-star 2019 concluded successfully from April 25-27 at Hall N5 of the Shanghai New International Expo Center. This year's event brought together 150+ well-known exhibitors from all over the world with unique design concepts and advanced retail technology. As one of the highlights of C-star 2019, ReTailor Hub, a side brand under the C-star exhibition series, presented an upgraded version of the 'Smart Retail Life Zone' spread over 300 square meters for four major formats of pop-up stores: Clothes, Cosmetics, Beverages and Unmanned Convenience Store. The Chief Planner Candex Displays (China) Co., Ltd.(Booth No.N5A56) As one of the most innovative display system suppliers in China, Candex Display Equipment (China) Co., Ltd. provides fast and reliable services, and quality products to clients all over the world; some of which include: flags, poster stands and display equipment, which are mainly used at exhibitions, conferences, marketing and even retail services. Their professional international R&D team develops unique portable display devices and advertising devices for partners and clients around the world to meet their unique business needs. Fashion and Apparel: Elf Sack Established in June 2006, Elf Sack is an apparel brand which insists on the strategic positioning of women's clothing as the core with omnichannel strategy. Elf Sack excels at story-telling; has a passionate, confident and ambitious team; and 15 million female fans. Pursuing freedom, advocating heroism, and giving the product a soul with a design style full of imagination and curiosity; they believe that clothing is entertainment, culture, attitude, and one should never be a follower. Through their clothing designs and brand culture, they convey incredible and positive values that brings out confidence in young women. In 2019, Elf Sack will open up 100 brick-and-mortar stores across China. It showcased: Intelligent Customer Flow Analyzer ——SUZHOU WANDIANZHANG Based on humanoid contour recognition and video tracking technology; accurate personnel counting can be achieved with an accuracy of up to 95%. Automatic estimation of the walking direction, distinguishing incoming and outgoing customers, and depiction of the action track. Interactive Smart Shopping Guide Screens  ——KOSCAR Shenzhen Koscar company has independently developed multimedia systems, which supports multi-person multi-point interaction, tailor made layout design plans, picture and video playbacks, and various interactive games. It also supports network data port docking, which  allows content to be updated anytime from the backend. Transparent LED Display ——NEXNOVO TECHNOLOGY CO. LTD  NEXNOVO products are now widely used in store window advertisements, chain restaurants, shopping malls, airports, museums, financial institutions, automobile 4S shops, exhibitions, grand festival venues, stage construction, building curtain walls and other fields. With a brightness of up to 6000 nit, it is a transparent LED display with high resolution and brightness. Virtual Fitting System ——YUANRUN TECHNOLOGY( Booth No.N5A33-3) The system is the world's first O2O virtual fitting solution, using the latest MR (mixed reality) technology, allowing virtual try-on with FXMirror; thus, creating a unique shopping experience. Shelf and Display Stands ——SHOW GOOD DISPLAY( Booth No.N5A23) Show Good Display has good designers, experienced engineers and responsible workers, thousands of products are shipped to so many cities in China, and different countries around the world every year.  Model props —— Mannequns(Booth No.N5C13) Cosmetics Store: Fox Fairy Fox Fairy is China's leading imported cosmetics chain stores brand playing the world of beauty, selling internationally renowned brands such as GUCCI, CHANEL, SK-II, LANCOME, Versace, Estee Lauder and more. Nowadays Fox Fairy owns 80 stores, and in 2019, will open up 100 new stores in major cities such as Shanghai, Nanjing, Wuhan, Zhengzhou and Changsha. The new generation stores will continue to expand the trend of selling internationally renowned brands, while enabling the latest visual systems to enhance the customer's shopping experience.   It showcased:  Mirror Smart Makeup Cabinet ——KOSCAR Shenzhen Koscar company has independently developed multimedia systems, which supports multi-person multi-point interaction, tailor made layout design plans, picture and video playbacks, and various interactive games. It also supports network data port docking, which  allows content to be updated anytime from the backend. Electronic Virtual Shelf ——SHANGHAI KITON-TECH It is used to display the regular products in the store. This product can save space and labor costs for the store, bringing in additional income; and can display many more products. You don't need the staff to introduce the product details and functions one by one; and you can play other brands’ advertisements on the screen (such as advertisements for catering industry or clothing industry) FXMakeup ——YUANRUN TECHNOLOGY The system is the world's first O2O virtual fitting solution, using the latest MR (mixed reality) technology, allowing virtual try-on with FXMirror; thus, creating a unique shopping experience. Yaliang Customer Recognition System ——GUANGZHOU YALIANG Use smart facial recognition technology to obtain multi-dimensional information such as customer gender, age, preferences and consumption habits; identify VIP customers, and implement differentiated marketing strategies for different customers to achieve marketing targets.   Food and Beverage: Rio Fresh  Rio Fresh, a side brand of Rio Cocktail, will bring a brand-new robotic drinks bar at ReTailor Hub. The robotic bartender will provide precise feeding operation and stimulate the actions of the bartender’s shaking motion, together with music and dance, which create more acceptable and public bar service for younger customer. It aims to offer consumer a fresher, diversified, rapid and tailor-made cocktail enjoyment.   It showcased:   Robot Smart Wine Bar • Robot Bartender: More precise feeding operation, simulate the bartender's shake action, dance to the music, and create a more attractive and popular bar service for young consumers. • Visual experience: unlimited mirror wine bar, nice wine, robot dance, big screen animation, and BGM, giving consumers a pleasant sensory experience. • Artificial Intelligence: With Ai technology, such as biometrics, facial recognition, language recognition, etc., we can provide our customers with the ultimate product experience with our big data to tailor make taste and flavor for each customer.     Self-Service Liquor Maker • Completely automatic: drop cups, feeding, shake, mixing, discharging, soda water, and drop cap; all actions are completely automated. It is an automatic liquor machine ready to serve customer without a waiter. • Interactive experience: Built-in AI interactive marketing features, such as drink ordering with facial recognition, drink service by facial scanning, emotional recognition, etc., to give consumers a pleasant interactive experience. • Freestyle: The mini program comes with a DIY function, and customers can make their own style drink.   High Volume Liquor Dispenser • Mobile machine: small size, easily portable, large single cup capacity, quick service, suitable for a variety of scenarios, rapid deployment, and rapid service deployment. • The taste of royalty: Small in size, but extremely powerful. Each season select three of the most popular royal flavors in the market. With vodka and whisky as the base, you can produce 9 flavors of drinks, with or without alcohol, while consumers can choose their preference of alcohol percentage. • Dual mode switching: Dual screens provides two service modes, and it can be switched between the attendant order mode and the consumer self-service mode. Unmanned Convenience Store: Jian 24 Founded in 2017, Jian 24 is an unmanned convenience store providing the cutting-edge AI technology such as computer vision recognition, composite sensors and deep learning, which designed to provide customers with a "take away" shopping experience.

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    C-star 2019 closed with another success story in retail

    C-star - Shanghai's International Trade Fair for Solutions and Trends All about Retail concluded its fifth edition on April 27, 2019. Exhibitors and visitors were highly satisfied with the show result. With the collocation with Hotel Plus - Total Solution for Commercial Properties, a total of 13,674 visitors came to Shanghai to explore the innovative retail solutions (an 5% increase from the previous year’s event). C-star once again proved its commanding position as the most international and professional business platform in China’s retail industry.   C-star sticks out because of its high-quality and consequently attracted international visitors from renowned retail brands including Gucci, Tory Burch, Louis Vuitton, Swarovski, Guess, UR, Under Armour, Esprit, Starbucks, Puma, Adidas, etc. to explored cutting-edge technologies, inspiring and new solutions in shopfitting, lighting and visual merchandising.   Marius Berlemann, General Manager of Messe Düsseldorf Shanghai Co., Ltd commented: “The response of the show result proves that C-star is established as the most influential and professional retail business platform in China. It impressively shows the need for this networking and information platform in a rapidly changing retail industry in China. More visitors came from Beijing, Chengdu, Hainan, Yunan, Hubei further demonstrates that C-star has gained it influence in the entire China market.”   Ms. Elke Moebius, Global Head - Retail & Retail Technologies of Messe Düsseldorf, subjoined: “I’m so delighted to see that C-star meets the exact requirements of the retail industry across the globe. At C-star retailers can find everything for their stores under one roof - from store planning to furnishing and technology.”   Decision makers at C-star This year, C-star welcomed 150 exhibitors from 10 countries and regions to showcase product solutions for Shopfittings & Shop Furnishing, Store Design & Visual Merchandising, Smart Retail Technology, Lighting and Catering & Refrigeration Systems, perfectly suited to the Chinese retail market. Exhibitors emphasized the decision-maker-level of the visitors and they vice versa were very satisfied with the high quality of exhibitors and praised the networking opportunities and multiple chances to conveniently collect qualified information.     As a new exhibitor at C-star, Ms. Ding Ruoming, Product Manager of Epson China, summarizes the result of the show: “It is very important for us to participate in C-star.  C-star attracts professional visitors from retail industry. Through this platform, we have established contact with many brands and commercial space designers. Moreover, exhibitors at the C-star showcased the latest retail solutions and applications, from which we have greatly benefited.”   Visitors were also inspired by the innovations seen at the fair. Mr. Wang Guan, Design Director of HOUSE UNDER THE DOME commented:” C-star is a professional platform where I am able to see the best retail design, shopfittings and shop furnishings. I have found the ideal shelves and light box. Through exchanges with exhibitors, I received latest information and trends in retail design. This show was significant to me. I will attend C-star every year and hope that C-star will maintain its successful development.”   C-star Retail Forum: Knowledge platform Under the theme "Dynamic Future of Retail Ecosystem", C-star Retail Forum was very much appreciated by a professional audience. On all three days, retail experts and industry leaders from around the world shared their analysis of new retail developments such as cross-over retail and artificial intelligence. As the key highlight at C-star Retail Forum, the presentations from renowned retailers like Bosideng, TAYOHYA, Lingqingxuan and the German Department Store L&T revealed valuable insights and creative inspiration. One of the speakers, Mrs. Cui Zhihui, Head of Brand Development of TAYOHYA said: " It’s my great pleasure to share my knowledge with the audiences at C-star Retail Forum. C-star is an outstanding event that provides a good opportunity for the retail industry to come together. Here, industry brands will find new opportunities and expand marketing channels in the era of cross-sectoral development. As markets and the financial environment are undergoing great changes, retailers can make use of an important platform such as C-star to work together, identify new directions, and explore new ways into the future. “   ReTailor Hub – Smart Retail Life Zone The ReTailor Hub presented creative solutions under the motto Smart Retail Life Zone in a real-life environment to prove its suitability in praxis. Driven by smart technologies forming the new retail business C-star’s ReTailor Hub featured key brands such as the fashion & apparel store Elf Sack, the cosmetics brand Fox Fairy, the beverage retailer Rio Fresh as well as the unmanned convenience store Jian 24. Along with them numerous retail providers showcased instore solutions from customer flow analytics, interactive smart displays, virtual fitting systems to robotic solutions in the 300-square-meter area.   The next C-star will take place in 2020 from 2 to 4 September at Shanghai New International Expo Center.   For more details about C-star, please follow C-star Linkedin as follows   See you next year in September!  

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    EuroShop RetailDesign Award: Expert panel distinguishes the best store concepts

    EHI and Messe Düsseldorf presented the EuroShop RetailDesign Awards for the twelfth time tonight. The Chinese retail trade fair C-star provided the backdrop in Shanghai – this year marks the fifth time the EuroShop subsidiary has invited retail experts from across the globe to the Chinese metropolis. The most compelling store concepts came from Germany, England and China: L&T Sport in Osnabrück, The Shop at Bluebird in London and the Zwilling flagship store in Shanghai were the winners of the EuroShop RetailDesign Award. To come out a winner from among 71 entries from 23 countries, a store concept had to present a well-honed mix of store architecture, colours, materials, lighting and visual merchandising. The clear communication of the product range as well as direct means of appealing to customers were key criteria for the jury of experts. L&T Sport, Osnabrück: The "Hasewelle" The fashion company Lengermann + Trieschmann's new sporting goods store covers 5,000 sqm of retail space on five floors. One of the store's main attractions is the "Hasewelle", a wave pool where surfers can test the latest boards right there in the store. Polygonal lines form the basis of the store design. The railings, whose lines are shaped in accordance with this design, are staggered across the floors in such a way that each floor and each position provides a new view of the "Hasewelle" pool. Polygonal elements and geometric lines provide a design framework for the facade as well, creating an aesthetically consistent system. In order to perfectly integrate the individual sporting goods brands into the design, the store refrains from the usual shop-in-shop brand solutions. Members can train in high-altitude conditions in the 800-sqm "Premium CITY-GYM". Separated from the store by nothing more than glass walls, the gym is part of the sporting goods store while also serving as an extension of its core business. The Shop at Bluebird, London: A cabinet of curiosity The Shop at Bluebird belongs to British fashion company Jigsaw and specialises in high-end brands from the worlds of fashion, beauty, art and design. The concept store's diverse offerings are housed in a heritage-protected 19th-century historical coach house on Floral Street in Covent Garden. Striking, opulent decor and design elements combine to create a "cabinet of curiosity". An atrium filled with natural light and a cobblestone floor creates an open-air ambience in the middle of the store. A custom-made, cube-shaped installation with 20 reflective surfaces hanging from the ceiling creates an artistic effect by reflecting and distorting its surroundings. The design concept plays with geometric forms and curved lines, combining traditional and modern elements harmoniously. Wallpapers in coordinated colours and textures complement the multifaceted aesthetic, consisting of elegant Art Deco patterns and floral Victorian motifs. Zwilling flagship store, Shanghai: Art Deco heritage The new Zwilling store in Shanghai unites retail, cooking classes and a restaurant. The focus is on traditional western and eastern themes combined with a puristic and understated interior. Dynamic changes in colours, materials and music provide contrast to differentiate individual areas of the store. Bathed in light, the ground floor features light oak and dark walnut, a sand-coloured terrazzo floor, and steel and brass frames, which all serve as a backdrop for the products, providing a warm, Mediterranean atmosphere. Dedicated to various food concepts, the upper floor is characterised by varying floor heights and seating. Tabletops made of blue glass and lighting elements made of brass are reminiscent of Shanghai's Art Deco heritage. A 36-metre-long wooden table with teal velvet chairs adds a rustic touch to the fine dining area, where visitors are invited to enjoy a meal. The customer encounters the brand's product world authentically – through a culinary adventure or hands-on cooking school experience.

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    C-star 2019: International Trendsetting Retail Design and Innovative Technologies

    C-star’s fifth edition is set to update its successful story for the retail industry. Exhibitors and trade professionals from all over the world will come together to explore cutting edge technologies, unique store design or smart retail solutions at this year’s trade fair. C-star 2019, themed “Your meeting point all about Retail” welcomes a total of 150 exhibitors from 10 countries and regions to Shanghai New International Expo Centre from April 25 – 27. As an official satellite of EuroShop in Düsseldorf, the world’s no. 1 retail trade fair, C-star will again present new retail solutions from international suppliers focusing on the vibrant Chinese retail market. C-star focuses on Shopfitting & Shop Furnishing, Store Design & Visual Merchandising, Smart Retail Technology, Lighting as well as Catering & Refrigeration.   Significant Supporting Program On-site   C-star, being the platform for finding market opportunities in China, is being supported by recognized regional and international industry associations and offers insights from experienced and successful international retailers. The collaborations highlight C-star’s meaningful event program including the C-star Retail Forum, EuroShop Retail Design Award (ERDA) and C-star’s Brand Zone.   This year’s C-star Retail Forum lines up internationally acknowledged retail experts to Shanghai. Leaders from established brands including those from Tayohya, Bosideng, Changhong Decoration, Zwilling or L&T, German Department Store, will reveal their success-stories and retail researchers from EHI Retail Institute, Eurasia Global Limited, China Shopping Center Development Association of Mall China, Australia Azurium (Shanghai) will present insightful facts and figures describing the rapidly changing retail industry and its mechanisms.   The EuroShop RetailDesign Awards (ERDA) will again emphasis the internationality of C-star 2019. This year's successful participants were required to show unique shop architecture concepts, combining colors, materials, lighting and visual merchandising for an outstanding customer experience. From a variety of 71 proposals from 21 countries only the three most impressive and prolific retail design trends will be selected by the jury of international retail experts. EHI and Messe Düsseldorf will jointly honor the winners of the eligible award on the evening of April 26.   ReTailor Hub demonstrates Smart Retail Life Zone   After the debut at last year’s C-star the ReTailor Hub will present an upgrated version of the Smart Retail Life Zone where again creative solutions will be shown in a real-life environment to prove its suitability in praxis. Driven by smart technologies forming the new retail business C-star’s ReTailor Hub features key brands such as the apparel store Elf Sack, the cosmetics brand Fox Fairy, the food & beverage retailer Rio Fresh as well as the unmanned store Jian 24. Along with them numerous retail providers will showcase instore solutions from customer flow analytics, interactive smart displays, virtual fitting systems to robotic solutions in the 300-square-meter area.   C-star’s Brand Zone is a premium stage for exhibitors to present their newest and most promising products and solutions to the audience across the globe. For 2019, innovative solutions providers including MALHERBE PARIS, Storymaker, HIDEKI AZUMA, Onewedesign, MPLUS, Koscar etc share their newest shop concepts, smart retail products and solutions to a globally connected audience of shop managers, solutions seekers, and wide range of retail professionals.   Inspiration from Designer & Technology Village   C-star will again present chic and compelling designs with artistic flair respectively smart technologies at Designer Village and Technology Village. Within these special zones, leading design studios from all over the world will display unique stand designs with advanced and encompassing service solutions. This way visual merchandising and shop design will bring an extraordinary shopping experience for a new era of retail shops and their prospective customers. New retail concepts also include intelligent omnichannel-solutions to provide a seamless shopping experience for the customers. C-star will present the most promising solutions for the integration of those services as well as innovative communication tools.   For more details about C-star, please follow C-star Linkedin as follows    Follow C-star @ C-star Expo   - End–    

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    ReTailor Hub will present an upgraded version of the 'Smart Retail Life Zone' 

    C-star 2019 will be held from April 25-27 at Hall N5 of the Shanghai New International Expo Center. This year's event will bring together 150+ well-known exhibitors from all over the world, bringing unique design concepts and advanced retail technology. As one of the highlights of C-star 2019, ReTailor Hub, a side brand under the C-star exhibition series, will present an upgraded version of the 'Smart Retail Life Zone' spread over 300 square meters, presenting four major formats of pop-up stores: Clothes, Cosmetics, Beverages and Unmanned Convenience Store. The Chief Planner Candex Displays (China) Co., Ltd.(Booth No.N5A56) As one of the most innovative display system suppliers in China, Candex Display Equipment (China) Co., Ltd. provides fast and reliable services, and quality products to clients all over the world; some of which include: flags, poster stands and display equipment, which are mainly used at exhibitions, conferences, marketing and even retail services. Their professional international R&D team develops unique portable display devices and advertising devices for partners and clients around the world to meet their unique business needs. Fashion and Apparel: Elf Sack Established in June 2006, Elf Sack is an apparel brand which insists on the strategic positioning of women's clothing as the core with omnichannel strategy. Elf Sack excels at story-telling; has a passionate, confident and ambitious team; and 15 million female fans. Pursuing freedom, advocating heroism, and giving the product a soul with a design style full of imagination and curiosity; they believe that clothing is entertainment, culture, attitude, and one should never be a follower. Through their clothing designs and brand culture, they convey incredible and positive values that brings out confidence in young women. In 2019, Elf Sack will open up 100 brick-and-mortar stores across China. It will showcase: Intelligent Customer Flow Analyzer ——SUZHOU WANDIANZHANG( Booth No.N5A36-2) Based on humanoid contour recognition and video tracking technology; accurate personnel counting can be achieved with an accuracy of up to 95%. Automatic estimation of the walking direction, distinguishing incoming and outgoing customers, and depiction of the action track. Interactive Smart Shopping Guide Screens  ——KOSCAR(Booth No.N5A36-1) Shenzhen Koscar company has independently developed multimedia systems, which supports multi-person multi-point interaction, tailor made layout design plans, picture and video playbacks, and various interactive games. It also supports network data port docking, which  allows content to be updated anytime from the backend. Transparent LED Display ——NEXNOVO TECHNOLOGY CO. LTD (Booth No.N5B22) NEXNOVO products are now widely used in store window advertisements, chain restaurants, shopping malls, airports, museums, financial institutions, automobile 4S shops, exhibitions, grand festival venues, stage construction, building curtain walls and other fields. With a brightness of up to 6000 nit, it is a transparent LED display with high resolution and brightness. Virtual Fitting System ——YUANRUN TECHNOLOGY( Booth No.N5A33-3) The system is the world's first O2O virtual fitting solution, using the latest MR (mixed reality) technology, allowing virtual try-on with FXMirror; thus, creating a unique shopping experience. Shelf and Display Stands ——SHOW GOOD DISPLAY( Booth No.N5A23) Show Good Display has good designers, experienced engineers and responsible workers, thousands of products are shipped to so many cities in China, and different countries around the world every year.  Model props —— Mannequns(Booth No.N5C13) Cosmetics Store: Fox Fairy Fox Fairy is China's leading imported cosmetics chain stores brand playing the world of beauty, selling internationally renowned brands such as GUCCI, CHANEL, SK-II, LANCOME, Versace, Estee Lauder and more. Nowadays Fox Fairy owns 80 stores, and in 2019, will open up 100 new stores in major cities such as Shanghai, Nanjing, Wuhan, Zhengzhou and Changsha. The new generation stores will continue to expand the trend of selling internationally renowned brands, while enabling the latest visual systems to enhance the customer's shopping experience.   It will showcase:  Mirror Smart Makeup Cabinet ——KOSCAR(Booth No.N5A36-1) Shenzhen Koscar company has independently developed multimedia systems, which supports multi-person multi-point interaction, tailor made layout design plans, picture and video playbacks, and various interactive games. It also supports network data port docking, which  allows content to be updated anytime from the backend. Electronic Virtual Shelf ——SHANGHAI KITON-TECH(Booth No.N5A36-6) It is used to display the regular products in the store. This product can save space and labor costs for the store, bringing in additional income; and can display many more products. You don't need the staff to introduce the product details and functions one by one; and you can play other brands’ advertisements on the screen (such as advertisements for catering industry or clothing industry) FXMakeup ——YUANRUN TECHNOLOGY( Booth No.N5A33-3) The system is the world's first O2O virtual fitting solution, using the latest MR (mixed reality) technology, allowing virtual try-on with FXMirror; thus, creating a unique shopping experience. Yaliang Customer Recognition System ——GUANGZHOU YALIANG(Booth No.N5B72) Use smart facial recognition technology to obtain multi-dimensional information such as customer gender, age, preferences and consumption habits; identify VIP customers, and implement differentiated marketing strategies for different customers to achieve marketing targets.   Food and Beverage: Rio Fresh  Rio Fresh, a side brand of Rio Cocktail, will bring a brand-new robotic drinks bar at ReTailor Hub. The robotic bartender will provide precise feeding operation and stimulate the actions of the bartender’s shaking motion, together with music and dance, which create more acceptable and public bar service for younger customer. It aims to offer consumer a fresher, diversified, rapid and tailor-made cocktail enjoyment.   It will showcase:   Robot Smart Wine Bar • Robot Bartender: More precise feeding operation, simulate the bartender's shake action, dance to the music, and create a more attractive and popular bar service for young consumers. • Visual experience: unlimited mirror wine bar, nice wine, robot dance, big screen animation, and BGM, giving consumers a pleasant sensory experience. • Artificial Intelligence: With Ai technology, such as biometrics, facial recognition, language recognition, etc., we can provide our customers with the ultimate product experience with our big data to tailor make taste and flavor for each customer.     Self-Service Liquor Maker • Completely automatic: drop cups, feeding, shake, mixing, discharging, soda water, and drop cap; all actions are completely automated. It is an automatic liquor machine ready to serve customer without a waiter. • Interactive experience: Built-in AI interactive marketing features, such as drink ordering with facial recognition, drink service by facial scanning, emotional recognition, etc., to give consumers a pleasant interactive experience. • Freestyle: The mini program comes with a DIY function, and customers can make their own style drink.   High Volume Liquor Dispenser • Mobile machine: small size, easily portable, large single cup capacity, quick service, suitable for a variety of scenarios, rapid deployment, and rapid service deployment. • The taste of royalty: Small in size, but extremely powerful. Each season select three of the most popular royal flavors in the market. With vodka and whisky as the base, you can produce 9 flavors of drinks, with or without alcohol, while consumers can choose their preference of alcohol percentage. • Dual mode switching: Dual screens provides two service modes, and it can be switched between the attendant order mode and the consumer self-service mode. Unmanned Convenience Store: Jian 24 Founded in 2017, Jian 24 is an unmanned convenience store providing the cutting-edge AI technology such as computer vision recognition, composite sensors and deep learning, which designed to provide customers with a "take away" shopping experience.

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    EuroCIS Interview | Renée Zhao, Head of Marcom Consumer Division, Messe Duesseldorf (Shanghai) Co., Ltd.

    Interview with Renée Zhao, Head of Marcom Consumer Division, Messe Duesseldorf (Shanghai) Co., Ltd. Renee ,welcome to EuroCIS. How do you see the development for the C-star? As the official satellite event of EuroShop, C-star - Shanghai's International Trade Fair for Solutions and Trends all about Retail will have its fifth edition since its debut in 2015. Recently the retail industry in China is developing very fast, especially in the innovation perspective. So, given this market trend, I have noticed that there are more and more retail technology solution providers join C-star. Before that, at this show you will see fascinating store design, but now you will see more and more innovations on the technology. And what are the highlights at C-star? This year we have a lot of onsite supporting programs which is really like the knowledge platform for this show. So, this year you will see a lot of events, for example, we will have Retail Forum which we will invite a lot of retailers and the experts from the retail industry and the commercial property experts as well as a lot of solution providers to gather together and to share their insights about retail. And another highlight is that it is the first time we will integrate a new concept of THE GRID. THE GRID actually is a platform where we connect the digital platform sphere with physical platform sphere. So, this time we work with THE GRID and we will invite a lot of smart retail startups to C-star to participate in selection. The winner would receive the fabulous rewards containing the visitor ticket and speaking opportunity at EuroShop. Also we will give more supporting and training and help them to grow and go to market. That sounds great. What are the most important topics for the retail market in China for the next year's? You will see that there are more and more unmanned stores which take place in Shanghai. So that means you don't need to bring cash, you just use your phone and then you can just go into the store and grab the things you have and check out by Alipay or Wechat pay. That's really fascinating, very helpful and convenient for the customer actually, and also I see that we have a lot of innovation stores now, for example, Nike and Adidas will have their flagship stores in Shanghai where you can experience a lot of new and cutting-edge technologies like screens and data measurement technology there. I see that the technology will be the key for the retail trend in China.     You're sitting on a plane right now. Where are you going? Yeah, I am on the plane, and in April and I will go to C-star and so welcome all of you to C-star show at the end of April.

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    C-star 2019 Previews | Lighting

    Each store has unique lighting needs. Different color and illuminances should be applied for different styles and areas. Scientific lighting design creates a contrast of light and darkness to achieve a comfortable and harmonious lighting environment, which enables consumers to enjoy their shopping experience. As one of the five dimensions of C-star 2019,lighting area will showcase the most eye-catching lighting devices such as LED illuminators, light bars, light boxes, etc., helping your store to attract customers and create the ultimate consumer experience. Partial list of the well-known exhibitors participating in this area (in no particular order) Get a glance at the latest solutions in lighting area JIANGSU LVSUNNY VISION TEHNOLOGY CO., LTD.(Booth No. N5X07) a professional shop lighting total solution provider. Main goods: LED Tracklight, LED Downlight, LED Spotlight, Linear System led light and so on special commercial led light.   LED Tracklight: ST-T4P-35W Power: 35W, Voltage:220-240V, CCT:3000K/4000K, Beam Angle: 15°、25°,35°,60° Efficiency:>80lm/w, CRI:80/90/95/97, SDCM:3, PF>0.9, Body Color: White/Black, Lifespan:30000H SELF ELECTRONICS CO., LTD.( Booth No. N5C25) Driven by innovative concept, cherishing the aspiration for culture, SELF is dedicated to provide professional display and presentation lighting solutions and create great customer values world widely.   Beam angle adjustable and dimmable track light Both DALI dimming and single lamp dimming are available; Adding optical filter can realize the change of different light shapes.        ITAB( Booth No. N5A06) Group mission is to improve the shop experience and being "One Step Ahead". Innovative in-store equipment to improve product display and customer engagement, guidance & service. Supported by highly successful shop fitting services. Provide a better choice and simplified purchasing process.   ExO II A double directional reflector is perfect for aisle lighting. Due to their high output and optimised optics the ExO series offers seamless, homogenous lighting without bright or dark spots. Indirect lighting also minimises glare resulting in a calm yet bright retail environment where light, and the customers’ attention, is focussed fully on the goods on display.   DONGGUAN WUFENG ELECTRONICS CO., LTD.( Booth No. N5X05) Our main products are led decoration lights, residential lights, cabinet lights, bathroom lights and display lights. Also, we are the earliest manufacturer of led flexible strip and got the patents for regarding important accessories. All of our products are CE, CB, GS, SAA, UL, RoHS listed. Corner LED Bar Light: WF-LTV0808-L Mini LED Bar light for corner,45 degree lighting ,3M adhesive tape,clips or magnetic attaching for easy installation, length is customizable. Size:300mm 600mm 900mm, Input:12V, Power:10W/M, Luminance: 600LM, CCT: Cool White/White/Warm White   ZHONGSHAN YND OPTOELECTRONIC TECHNOLOGY CO., LTD.(Booth No.N5C35) ZHONGHSAN YND OPTOELECTRONIC TECHNOLOGY CO.,LTD is located in “CHINA LIGHTING CAPITAL”-GUZHEN. Our company is specialized in researching, developing and applying led linear lights and led UFO high bay lights and magnet light.   LED linear light,LED magnet light,LED UFO high bay light Trunking is an innovative design which integrated linear lighting,track lighting.Spot lighting and more.With this system, end users are able to change their lighting environment tools-freely.It's widely applicable to supermarkets, warehouses, schools, car showrooms or other places where the bojets are non-fixed.With this system, because you are able to adjust the lighting scenes easily by yourself when with this system. In combination with the trunking systems,linear lights are able to be installed conveniently.Different lenses, 30' 60' 90, single asymmetric, double asymmetric are available.Applicable to shopping mall shelf lighting, warehouse lighting, office lighting and more.The luminaires can be connected endlessly and seamless.New atmosphere can be created with this light. Visitor pre-registration is now available. One-click for 5 special benefits:   ? Free entry to the show (normally RMB100) ? One complementary show catalogue (Valued RMB100) ? Faster admission to avoid long queues ? Free access to monthly newsletters ? Free access to four concurrent events

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    C-star 2019 Preview | Smart Retail Technology

    The transformation of the retail industry that we are currently witnessing is primarily driven by the change in the payment method, and then by the changes in the customer acquisition process. Smart retail technology is fueling the momentum to bring about this change. As one of the five dimensions of C-star 2019, smart retail technology area brings together leading local and global technology companies to showcase their latest smart retail technology solutions, and to demonstrate the refinement in experience-based marketing, big data management, and how big data drives the future of retail and other fields. Partial list of the well-known exhibitors participating in this area (in no particular order) Get a glance at the latest solutions in smart retail technology area JIAN 24 (Booth No. N5A33-1) Leveraging the latest deep learning technologies, Jian24 provides both smart vending machine solution and smart mini-store solution. Through big data analytics and online offline channel integration, traditional retail stores can be upgraded to be fully digitalized and AI empowered Jian24 Smart Vending Machine   HANGZHOU ZKONG NETWORKS CO., LTD. (Booth No. N5B12) We are the manufacture and founded in 2006, Hangzhou city and committed to providing wireless hardware product. Moreover, we deeply cooperated with Alibaba corp to create smart hardware combined with cloud solution.   Zkong Electronic Shelf Label A truly enterprise-class solution using Bluetooth, Wi-Fi, and cloud computing tech- nology, offering the lowest total cost and best performance of any ESL vendor.   HORIZON ROBOTICS (Booth No. N5B01) With world-leading capabilities for deep learning and decision-making algorithm development, Horizon Robotics inte- grates algorithms into high-performance, low-power and low-cost edge AI processors and computing platforms.   Horizon Robotics Edge AI Cameras Integrating Horizon Robotics' built-in self-developed edge AI vision processor – Sunrise and world's leading deep learn- ing algorithms, edge AI cameras enable large-scale face detection, tracking, capturing and comparison while supporting a front-end database of up to 50,000 human faces, suitable for smart city, smart retail, and other scenarios at low power consumption.   BIZERBA SE&CO. KG (Booth No. N5A21) Bizerba offers its customers in industry, trade, and logistics a globally unique solutions portfolio of hardware and software around the central value "weight". This portfolio includes products and solutions related to slicing, processing, weighing, cashing, checking, commissioning and labeling.    The K-Class touch-screen electronic scale The K-Class touch-screen electronic scale has upended the traditional service counter. This is a critical step towards intelligent technology, which greatly reduces the workload of sales people by standardizing operations:He automatically improves the ability and performance of the counter operator. The built-in software of the electronic scale can be customized according to customer's requirements, and has been processed with complex and varied operation tasks. This is exactly what BIZERBA engineers are pursuing: Always take the lead one step at a time to develop a solution - ensure that the solution is not only convincing performance, but also simple to operate. Adopt hygienic cleaning technology to ensure maximum safety, and the requirements for power, maintenance and maintenance are very low.   SSLT(BEIJING) IOT TECHNOLOGY CO., LTD.(Booth No.N5A26) We are the data service providing company who based on getting data from intelligent terminal, controlling how the intelligent terminal works, then analyzing the data what we get. We self R&D a series Integrated Hardware&Software Intelligent Products with RFID, EAS and AI technology and have been getting more than 50 certifications of Inventory, New Applications Usage, Software, Outlook Design,etc.    UANGZHOU YALIANG ( Booth No. N5B72) Founded in 2007, the global leader in new retail eco-services.“The best service for store opening” as our Group mission. 10 years development, YALA DISPLAY has developed from a POP display products manufactor to a comprehensive high-tech group enterprise that can fully realize the collection and analysis of physical stores.   Visitor pre-registration is now available. One-click for 5 special benefits: ? Free entry to the show (normally RMB100) ? One complementary show catalogue (Valued RMB100) ? Faster admission to avoid long queues ? Free access to monthly newsletters ? Free access to four concurrent events  

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    Exciting events collocated with C-star 2019

    C-star 2019 will be held from April 25-27 at Hall N5 of the Shanghai New International Expo Center. This year's event will bring together 150+ well-known exhibitors from all over the world, bringing unique design concepts and advanced retail technology.   Well-known exhibitors at C-star 2019 include · Shopfittings: ITAB, MAX BRILLIANT, SHANYOUNG, FUTURISTIC, YONGCHENG, AERTAI, LONGSUN, VFK, etc. · Store Design and Visual Merchandising: CHANGHONG, REDMAN, LINGTONG, CANDEX, ONEWEDESIGN, YIPPEE, GANTER, GRAPHIC, etc. · Smart Retail Technology: JIAN 24, ZKONG, EPSON, BIZERBA, XOVIS, SSLTM, YALIANG, etc. · Lighting: LVSUNNY, HUAYUEMEI, SELF, ITAB, CITYLUX, PUREGEER, etc. · Refrigeration system: QINGDAO DASHANG, ICCOLD, SANTA, AOLIKE, HIRON, etc.   Get a peek at the list of speakers at Retail Forum 2019 The theme of Retail Forum 2019 will be ‘Dynamic Future of Retail Ecosystem’, bringing together domestic and overseas retail brands, shopping center operations executives, reputed academic experts from the retail industry, leading technology service providers, etc., to create a business platform to share knowledge, insights and interaction.   Currently, Ms. Angela Chung, the founder of Display Community, has confirmed his attendance and will deliver a speech on “Design Trend of Retail Space”     Angela is the standard builder of China's display industry, display promoters and practitioners in the whole industry of China. She is also the research and development experts on China's display training courses as well as the pioneers of Chinese experience shop design. At the same time, Mr. Xiao Tao, the General Manager of SHIMO, will deliver an insightful presentation on “New Start of Shimao Shopping Mall”.     Xiao Tao, with extensive experience in commercial real estate trading, has been in charge of the investment of China Resources Nanning Vientiane City, the positioning and leasing business development of China Resources Qianhai Vientiane City; and the operations of China Resources Chengdu Region. Since 2016, he has served as the General Manager of Shimao Commercial Investment Shanghai Co., Ltd. He re-positioned Shanghai Shimao Festival City which opened on 28th September 2018, with a new image of ‘trendy hub of a magical city’. During the opening, the cool appearance of the new decoration theme ‘Trendy and Fun Era’, attracted consumers' attention and provided them with a dynamic experience.   More speakers and trending topics will be announced soon. Stay tuned with us.   ReTailor Hub creates a 300 square meter Smart Retail Life Zone This year, ReTailor Hub, a brand under the C-star exhibition series, will create an enhanced version of the ‘Smart Retail Life Zone’. In the 300 sqm area, it will showcase four pop-up stores including an unmanned store, cosmetics store, apparel store and beverages store. You will experience AI fitting, AI beauty, customer flow analysis, facial recognition, LED interaction, unmanned convenience store, self-checkout and other eye-catching store designs.   Fashion and Apparel: Elf Sack Established in June 2006, Elf Sack is an apparel brand which insists on the strategic positioning of women's clothing as the core with omnichannel strategy. Elf Sack excels at story-telling; has a passionate, confident and ambitious team; and 15 million female fans. Pursuing freedom, advocating heroism, and giving the product a soul with a design style full of imagination and curiosity; they believe that clothing is entertainment, culture, attitude, and one should never be a follower. Through their clothing designs and brand culture, they convey incredible and positive values that brings out confidence in young women. In 2019, Elf Sack will open up 100 brick-and-mortar stores across China.     Cosmetics Store: Fox Fairy Fox Fairy is China's leading imported cosmetics chain stores brand playing the world of beauty, selling internationally renowned brands such as GUCCI, CHANEL, SK-II, LANCOME, Versace, Estee Lauder and more. Nowadays Fox Fairy owns 80 stores, and in 2019, will open up 100 new stores in major cities such as Shanghai, Nanjing, Wuhan, Zhengzhou and Changsha. The new generation stores will continue to expand the trend of selling internationally renowned brands, while enabling the latest visual systems to enhance the customer's shopping experience.     Food and Beverage: Rio Fresh Rio Fresh, a side brand of Rio Cocktail, will bring a brand-new robotic drinks bar at ReTailor Hub. The robotic bartender will provide precise feeding operation and stimulate the actions of the bartender’s shaking motion, together with music and dance, which create more acceptable and public bar service for younger customer. It aims to offer consumer a fresher, diversified, rapid and tailor-made cocktail enjoyment.     Unmanned Convenience Store: Jian 24 Founded in 2017, Jian 24 is an unmanned convenience store providing the cutting-edge AI technology such as computer vision recognition, composite sensors and deep learning, which designed to provide customers with a "take away" shopping experience.     THE GRID unveils at C-star THE GRID is a networking hub founded in 2017 by Messe Düsseldorf in China, which aims at connecting the digital platform sphere - all those internet companies, providers of disruptive technologies and digital transformation start-ups - with the physical platform sphere, aka exhibitions and its companies from those industrial sectors.   This year, THE GRID will firstly land at C-star 2019, joining force with MobileMonday Shanghai for Smart Retail Start-up Challenge. The winner would receive the fabulous rewards containing the visitor ticket and speaking opportunity at EuroShop, the world’s leading retail trade fair in Germany.   Contact with Ms. Michelle Wang at michelle.wang@mds.cn for further details.   Visitor pre-registration is in full swing. One-click to enjoy 5 benefits •      Free entry to the show (Valued RMB 100) •      One complementary show catalogue (Valued RMB 100) •      Faster admission to avoid long queues •      Free access to monthly newsletters •      Free access to four concurrent events   Scan the QRCode to get the free ticket now (C-start 2018 visitors may log in directly by mobile phone number)   For more details about C-star, please follow C-star Facebook or visit the official website: http://www.c-star-expo.com/en/   Follow C-star @ C-star Expo Press Contact: Ms. Renee Zhao  Messe Düsseldorf (Shanghai) Co., Ltd Tel: +86-21-6169 8335 Fax: +86-21-6169 8301 Renee.zhao@mds.cn www.mds.cn   Organizers background information Messe Düsseldorf (Shanghai) Co., Ltd. Established in 2009, Messe Düsseldorf (Shanghai) Co., Ltd. (MDS) is a subsidiary of Messe Düsseldorf GmbH, one of the world’s top 5 exhibition organizers. MDS is committed to introducing world’s No. 1 trade fairs to China and to providing Chinese and international customers with superior exhibition services. MDS is successfully holding more than 20 leading trade fairs and conferences in China, covering the industries of printing, packaging, wire and tube, plastics, renewable energy, medical devices, retail, safety and health, wine & spirits and caravanning. MDS runs branch offices in Shanghai and Beijing with a workforce of some 70 full time employees. The worldwide outbound exhibition business (trade shows in Düsseldorf, Germany and other leading Messe Düsseldorf Global Shows) is organized by Messe Düsseldorf China Ltd. (MDC), serving Chinese exhibitors and visitors with superior customer service from its Hong Kong branch office. Find out more at www.mds.cn.

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    Topics and Trends of EuroCIS 2019

    Interview with Elke Moebius, Global Head of Retail / Retail Technologies, Messe Düsseldorf What are the likely trends and priorities to be set by exhibitors at EuroCIS 2019? The ongoing digitalisation of our society is currently also dominating developments in the retail sector and therefore also EuroCIS 2019. Omnichannel retail, i.e. addressing customers via various, fully integrated channels, has become indispensable. Which is why all solutions that support retailers in implementing their omnichannel strategies will play a prominent role at EuroCIS 2019. Above all, these will include mobile solutions, be these for supporting in-store staff, interacting with customers’ smartphones or implementing mobile payment or the digitalisation of the POS using smart mirrors, video walls or virtual reality to ensure more service and the emotionalisation of the shopping experience. Hot topics like the IoT, AI and robotics are also very popular. Many developments in these areas over the coming years will also of great relevance to the retail trade. EuroCIS already brought some of these topics on board last year. In the coming year they will move even more to the fore at exhibitors’ stands. Just like in 2018, EuroCIS also offers a “Guided Innovation Tour” in 2019. Retailers in which industries or company sizes is this tour particularly aimed at? The tour concept was designed in such a way to make it interesting for retailers from a wide range of industries. Independent retailers will find it more interesting to be introduced to individual solutions on a guided tour than perhaps retailers with a large branch networks and their own Retail Technology department, who usually come to EuroCIS very well informed. The range of solutions presented during the tour is broad, from exciting in-store and analysis technologies to the latest customisable solutions for young start-up firms. Mobile payment has been a hot topic since mobile phones arrived on the mass market – but German consumers, especially, remain cautious. Will mobile payment become more widespread in this country at some point? I guess so. The introduction of the “contactless girocard” in the summer of 2017, in particular, has noticeably changed card-based payment processes in many retail businesses. Usage rates for contactless payment are making significantly increases month on month. The great success of card-based contactless payment is now encouraging providers to focus their energies on mobile payment – the logical next-generation technology. It remains to be seen whether mobile payment will ever become as widespread in Germany as it is in China, for example. But here, too, retailers should be prepared to offer customers all the options they want. Demand will increase noticeably in the very near future. AI, big data analysis and robotics have long been used by large retail chains. Are technologies like these also useful for “small” physical retailers with one or two branches? any applications, especially in the field of AI and big data analysis, are increasingly available as cloud services and are therefore – albeit to a lesser extent – also relevant for smaller retailers. As far as robotics are concerned, most small retailers are unlikely to find a reasonable cost-benefit ratio at present, but this too may change in a few years’ time. 2019 will see the Start-Up Hub held at EuroCIS for the second time now. Can you give us a brief insight into the highlights we can expect to find there? Start-up hub @ EuroCIS Providing key highlights here will be the ideas and innovative solutions from the young companies present. For instance, the 15 exhibitors include Brickspaces – according to their own information, the largest marketplace for the brokerage of temporary retail concepts in the D-A-CH region. The focus here is on pop-up stores and the implementation of unique retail concepts at prime locations. With Fision’s Size Advisor users can create an individual body profile with virtually any smartphone or webcam. The assistant then calculates the ideal clothing size from body size and live images. Nodis will present a direct sales engine for manufacturers and distributors from the consumer goods industry enabling them to network individually with multipliers and activate these for the direct sale of their goods. Panther Pricing‘s cloud software generates automated retail price reduction recommendations using intelligent machine learning technology. Thinkinside offers an in-store analytics solution that measures in real time how customers move around the store and what products they interact with. The next step is to transfer the data into actionable KPIs for branch and marketing managers in order to improve processes and optimise store profitability. These are just a few brief examples of what awaits us in the Start-up hub. A new feature this year is a separate lecture forum at the hub where newcomers can present themselves and their solutions to the specialist audience in short lectures and engage in direct dialogue.

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    THE GRID will join force with Mobile Monday to accelerate the smart retail startups

         THE GRID is the networking hub aiming at connecting the digital platform sphere - all those internet companies, providers of disruptive technologies and digital transformation start-ups - with the physical platform sphere, exhibitions and its companies from those industrial sectors. Founded in 2017 by Messe Düsseldorf in China, THE GRID links digital innovators with their future markets helping them grow from zero to hero, and connects representatives of the classical industries with them. THE GRID organizes lounges, meet-ups, pitches and conferences where both the digital sphere and representatives of industry segments can mingle, network and share expertise to unleash the power of both worlds for a prosperous future of China.   On April 22, THE GRID will join force with MobileMonday and bring together 8 to 10 outstanding startups for the smart retail Demo-pitches night. Become one of only 10 startups that will be given the opportunity to present in front of a jury of VCs, Angel Investors, Tech Incubators and successful Mobile Entrepreneurs.   The Winner and runners-ups in each category will move onto the final round on April 26th at C-star 2019, in front of a panel of VCs and Tech executives, and gain international exposure, PR and opportunities to network. The winner would receive the fabulous rewards containing the visitor ticket and speaking opportunity at EuroShop as well as the free coaching from MobileMonday founder’s team.   Warm-up Event:Startup Pitches Time: April 22th 19:00-22:00 Venue:WeWork (696 Weihai Road Jing'an District Shanghai 200041) Organizer: THE GRID and MobileMonday Endorser: C-star Main Event:Pioneer’s Pitch and Award Ceremony Time: April 26th 15:30-17:00 Venue: Hall N5, Shanghai New International Expo Center   This competition is open to startups that satisfy the following criteria: Smart retail startups More than 6-months old (or 3 months with an MVP is available), but < 2 years Not yet VC-funded; seed and angel investment under $1M USD   Startups apply by sending the above materials to ranjit@fugumobile.cn or info@mobilemondayshanghai.net by April 2nd EOD China time   Visitor pre-registration for C-star is in full swing. Scan the QRCode to register for free now. (C-start 2018 visitors may log in directly by mobile phone number)   For more details about C-star, please follow C-star Facebook or visit the official website: http://www.c-star-expo.com/en/   Follow C-star @ C-star Expo Press Contact: Ms. Renee Zhao  Messe Düsseldorf (Shanghai) Co., Ltd Tel: +86-21-6169 8335 Fax: +86-21-6169 8301 Renee.zhao@mds.cn www.mds.cn Organizers background information Messe Düsseldorf (Shanghai) Co., Ltd. Established in 2009, Messe Düsseldorf (Shanghai) Co., Ltd. (MDS) is a subsidiary of Messe Düsseldorf GmbH, one of the world’s top 5 exhibition organizers. MDS is committed to introducing world’s No. 1 trade fairs to China and to providing Chinese and international customers with superior exhibition services. MDS is successfully holding more than 20 leading trade fairs and conferences in China, covering the industries of printing, packaging, wire and tube, plastics, renewable energy, medical devices, retail, safety and health, wine & spirits and caravanning. MDS runs branch offices in Shanghai and Beijing with a workforce of some 70 full time employees. The worldwide outbound exhibition business (trade shows in Düsseldorf, Germany and other leading Messe Düsseldorf Global Shows) is organized by Messe Düsseldorf China Ltd. (MDC), serving Chinese exhibitors and visitors with superior customer service from its Hong Kong branch office. Find out more at www.mds.cn.

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    Best Stand Awards will be awarded to outstanding stands at C-star 2019

    At C-star – Shanghai’s International Trade Fair for Solutions and Trends all about Retail – solution-providers present their innovations and inspiring features for retail to a professional audience of retail experts from all over the world. As the official satellite event of EuroShop – The World’s No. 1 Retail Trade Fair, C-star offers a great business platform for global retail. This highly professional environment has led to outstanding presentations. Among the huge variety there are so many impressive stands at C-star that the organizers (MD Messe Düsseldorf, MDS Messe Düsseldorf Shanghai, EHI) have been inspired to honour the best presentations with the “Best Stand Awards”.   To emerge from the competition as a winner, the exhibitors have to appeal to customers with a successful realization of the following criteria: - Creativity: high degree of innovation with surprising elements - Design & Aesthetics: a successful mix of architecture, colours, materials and clearly identifiable corporate design - Customer Approach: unambiguous message and effective addressing of the target group - Stand Concept: consistent concept with clear communication of the product   On April 26th, MD, MDs and EHI will again have the challenging but honourable task to choose the three most convincing stands from the variety of outstanding performances at C-star and reward them with the Best Stand Awards 2019.   Additionally, the winning companies will be invited to the exclusive International Reception on the evening of April 26th, which will include the ceremony of this year’s EuroShop Retail Design Award.   The winners of the Best Stand Awards will be published in press releases, newsletters, on websites and social media channels of the organizers as well as in their various social media channels, including the Global Competence Retail Community.

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    New Focus on Five Dimensions of Experience at C-star 2019 from 26-28 April

    ·  New focus on five product categories ·  Two special display zones showing the latest retail design and smart technology ·  Highlights of supporting programme   April 2018 saw the astonishing success of fourth edition of C-star, the most professional and international retail trade fair in China. As the official satellite event of EuroShop – The World’s No. 1 Retail Industry Trade Fair, C-star is dedicated to building up a great business platform for retail solution providers and retailers across the globe.   Themed “Your meeting point all about Retail”, C-star is set to write another successful chapter in retail history at Shanghai New International Expo Center (SNIEC) from April 26 to 28, 2019, C-star features the inspiring and new retail concepts, providing a one-stop purchase and communication platform for industry professionals to explore the cutting-edge retail design concept and smart retail technology solutions.  New focus on five product categories C-star stands out on the highly concentrated trade show market with its high standard of exhibitor presentation. At the coming edition, C-star will feature a broad overview of the retail industry and will focus on five dimensions which includes Shopfittings, Store Design and Visual Merchandising, Smart Retail Technology, Lighting as well as Catering and Refrigeration system.   Application process for 2019 is now in full swing. Exhibitors can direct register the 2019 edition online at http://exhibitor.c-star-expo.com/en/Apply-For-Booth.aspx.   Two special areas showing the latest retail design and technology Smart Retail Technology Village is a high-tech interactive experience zone, a dedicated stage to showcase the latest smart retail solutions. It will bring together the most advanced products from big data, artificial intelligence, mobile payment, logistic services and other innovative solution providers to show you the fineness of scene marketing, big data management, and how big data drives future retailing.   Designer Village has to do with interior design with high-profile retail concepts. A perfect stage for architect offices and design studios to showcase the high-end projects in spacious lounge area. Are you looking forward to meeting with over 15,000 visitors? Join our Designer Village and make your successful trip at C-star 2019!   More details about the application of two special zones, please contact with Mr. Andy Ren at andy.ren@mds.cn or Ms. Juliet Zhu at juliet.zhu@mds.cn.  Highlights of supporting programme C-star wants to be the driving force of Chinese retail. Which is why it will also offer an extensive, in-depth supporting programme with several events held concurrently with the trade fair next year. The highlighted events include:         ·  C-star Retail Forum, retail experts and industry leaders from around the world will share valuable insights and analyses on the new retail development such as customer-centered strategies trends       ·  ReTailor Hub, a dedicated communication hub where retailors meet retail solution providers       ·  THE GRID at C-star, an industry launchpad for digital retail pioneers       ·  EHI and Messe Düsseldorf present the EuroShop Retail Design Award (ERDA) for the three most convincing store concepts worldwide   For more details about C-star, please follow C-star Facebook as follows or visit the official website: http://www.c-star-expo.com/en/   Follow C-star @ C-star Expo   - End -   Press Contact: Ms. Renee Zhao Messe Düsseldorf (Shanghai) Co., Ltd Tel: +86-21-6169 8335 Fax: +86-21-6169 8301 Renee.zhao@mds.cn www.mds.cn     Organizers background information Messe Düsseldorf (Shanghai) Co., Ltd. Established in 2009, Messe Düsseldorf (Shanghai) Co., Ltd. (MDS) is a subsidiary of Messe Düsseldorf GmbH, one of the world’s top 5 exhibition organizers. MDS is committed to introducing world’s No. 1 trade fairs to China and to providing Chinese and international customers with superior exhibition services. MDS is successfully holding more than 20 leading trade fairs and conferences in China, covering the industries of printing, packaging, wire and tube, plastics, renewable energy, medical devices, retail, safety and health, wine & spirits and caravanning. MDS runs branch offices in Shanghai and Beijing with a workforce of some 70 full time employees. The worldwide outbound exhibition business (trade shows in Düsseldorf, Germany and other leading Messe Düsseldorf Global Shows) is organized by Messe Düsseldorf China Ltd. (MDC), serving Chinese exhibitors and visitors with superior customer service from its Hong Kong branch office. Find out more at www.mds.cn.  

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    EuroShop Retail Design Award 2018 review

    Of bicycles, wines and other lovely things EuroShop RetailDesign Award: expert jury distinguishes original store concepts Cologne/Shanghai, 27 April 2018   Last Thursday evening, EHI and Messe Düsseldorf presented the EuroShop RetailDesign Awards for the eleventh time. The awards ceremony took place as part of the fourth running of the Chinese C-star trade fair in Shanghai and presented the three best store concepts. This year, the jury was won over by entries from Spain, Italy and Poland: De Vinos y Viandas in Valladolid, La Rinascente in Rome and Vèlo7 in Poznan. To come out a winner from among 85 entries, a store concept had to present a well-honed mix of store architecture, colours, materials, lighting and visual merchandising. The clear communication of the product range as well as direct means of appealing to customers were particularly important criteria for the jury of experts.     De Vinos y Viandas, Valladolid/Spain Of wines and delicacies – that’s the name of this wine shop in Valladolid in the north of Spain. With an interior that gives the impression of an optical illusion, De Vinos y Viandas is home to an imaginative rendition of the world of wine as conceived by two architectural studios. Zooco, located in Madrid, and Sandander got their inspiration for the wine shop from traditional wine cellars, but they brought this motif to life with an entirely modern and unique interpretation. The circle became the architects’ guiding theme – half-circle elements can be found throughout the wine shop’s interior. The sales counter, the tasting and display areas form the shop’s flexible focal point. The seemingly infinite shelving along the walls is home to over 1,000 bottles stored one by one, on their sides. The shop’s back wall is mirrored, intensifying the experience of the space. A contrast to the warm wooden elements, a black stone floor was chosen, which ideally reinforces the interplay of colours, shapes and reflections.   La Rinascente, Rome/Italy Located between Rome’s Trevi Fountain and the Spanish Steps, this winner is the result of eleven years of planning on the part of the Rinascente department store chain. The Italian retailer opened its new 14,000-sqm flagship store on Via del Tritone. Each of its eight floors was designed by a different architect. The store design combines modern, light elements with rich colours and fresh patterns. Vivid yellow meets a black-and-white tile pattern, and history interfaces with the present day on the ground floor, where the Aqua Virgo can be found. This aqueduct was inaugurated by Caesar Augustus in the year 19 BC and continues to be restored on a regular basis in order to provide fountains in the vicinity with water – one of which is the nearby Trevi Foundation. The department store’s large inner courtyard houses a small building with the nickname Plazetto – this roughly translates to a “palace within a palace” – dating back to the beginning of the last century. The terrace offers visitors a panorama view of the rooftops of Rome.   Vèlo7, Poznan/Poland Located in the Polish metropolis of Poznan, Vèlo7 is anything but a normal bicycle shop. A multifunctional space for bike lovers has been created here where advice, sales and repair services are all on offer. What is more, customers have the opportunity to directly test a variety of the high-quality bikes. The special feature is that the shop’s floor plan is modelled on the structure of a bicycle frame, and the dynamic manner in which the individual rooms are partitioned has the feel of a cycling track. “Vèlo7” comes from an eponymous group of bike enthusiasts who wish to express their passion through a specialty shop and provide a home away from home for all kindred spirits.     About EHI EHI is a research, training and consultancy institute for the retail industry and its partners. It has some 80 employees. The international EHI network encompasses some 800 member companies from the retail business and the consumer goods and capital goods industries. EHI was founded in 1951. The Managing Director is Michael Gerling. GS1 Germany, a joint subsidiary of EHI (50%) and Markenverband (the Brand Association, 50%), coordinates the assignment of Global Trading Item Number (GTIN, formerly EAN) in Germany. In cooperation with EHI, Messe Düsseldorf organises EuroShop, the world’s leading capital goods fair for the retail business, and EuroCIS, where the latest products, solutions and trends in IT and security technology are presented as well as C-star for the Asian retail market.

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    EuroShop.mag – The new online magazine - facts, news, stories

    Dear Sir or Madam, dear colleagues, Please find here below our latest press release for  EuroShop 2020. You can download it as well with the following link: www.euroshop.de/PM-06-EuroShopmag-gb EuroShop.mag – This is you!   The EuroShop online magazine has all the facts, news, stories and trends from the international retail industry  There is no getting around EuroShop in retail. For over 50 years now it has been the global meeting point for the international retail scene. But EuroShop not only aspires to be the live event for retail every three years but also to provide the sector with an information and inspiration platform in between times. Which is why we have called the new Euroshop-mag into being. Not only meant as a communication hub for dyed-in-the-wool “EuroShoppers” it also addresses anyone working or interested in retail.   Year round the EuroShop.mag supplies facts, news, stories and trends from the international retail sector in German and English. The features will pick up on the big EuroShop themes, ranging from in-store through marketing and technology to Expo.   The mix matters – which is why EuroShop.mag will, at irregular intervals, feature a colourful array of columns including “Visions of Retail” with forward-looking contributions from industry professionals, scientists and influencers; under “Shopping Today” shopping behaviour and different shopping perspectives are scrutinised – at times on an international level, at others from a generational perspective. The “Exhibitor’s Corner” and the “Visitor’s Corner” present innovations and ideas from the immediate sphere of events that form part of the EuroShop family while the column “Ein Tag mit” (One Day with) takes a look behind the scenes thereby granting insights into the everyday work of different professional groups in retail.    To make the EuroShop.mag as entertaining as possible the contributions will be presented in various formats such as features, news, interviews, videos and photo galleries; formats will range from clear facts and information preparation to infotainment and entertainment elements – always with a focus on retail, needless to say.  The URL reads mag.euroshop.de but the EuroShop.mag is, of course, also accessible through the usual EuroShop website www.euroshop.de. The next EuroShop in Düsseldorf will be held from 16 to 20 February 2020.

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    C-star 2018 concluded with record-breaking visitor figures

    C-star - Shanghai's International Trade Fair for Solutions and Trends All about Retail concluded its fourth edition with record-breaking visitor number in Shanghai New International Expo Center on April 28. This year, the fair attracted 12,979 visitors (2017: 8,476) from 44 countries and regions, which is a 53% increase from last year, once again demonstrating C-star’s commanding position as the most international and professional business platform in Asia’s retail industry.     After three successful days and numerous opportunities to explore the cutting-edge technologies, inspiring and new solutions in shop-fitting, lighting, retail technology and visual merchandising, the high-quality fair attracted visitors from renowned retail brands including Sephora, Louis Vuitton, C&A China, Watsons, Max Mara, Apple, Uniqlo, MINISO, Superdry etc converging for the 2018 show.   The collocation with Hotel Plus - Total Solution for Commercial Properties resulted in a valuable synergy welcoming 21,674 visitors from across the globe to experience the retail innovation and technologies at C-star. The two shows created a unique one-stop commercial space platform and all-inclusive destination to explore solutions.   Ms. Elke Moebius, Global Head - Retail & Retail Technologies of Messe Düsseldorf, commented: “I am extremely pleased with the performance of the show’s 2018 edition. The vibrant Chinese retail market is still growing rapidly and thus ready for investments as well as looking for inspiration. Especially the ReTailor Hub, the Designer Village and the Technology Village represented the dynamic retail market perfectly. At C-star, Chinese retailers can find everything for their store - starting from store planning to furnishing and furniture.”   Both exhibitors and visitors impressed by trade fair high quality This year, C-star welcomed 110 exhibitors from 12 countries and regions to showcase product solutions for Shopfitting, Lighting & Design; Retail Technology; Visual Merchandising, Marketing & Event Construction, perfectly suited to the Chinese retail market. Both exhibitors and visitors were very satisfied with the professionalism, networking opportunities and multiple chances to conveniently gather information and meet the right people along with the high quality of solutions offered to retailers.   As the returning exhibitor at C-star, Mr. Simon Bo, Managing Director of Octanorm China highly commended the result from the show: “Our company provides tailor-made solutions for shopfitting and presentation products such as shelf systems, displays, counters and much more. At C-star this year, we mainly showcase our well-rounded lighting frames with 3D lighting in deep view effect. This year gave us a deep impression on its large number of visitors and the buyer professionalism. During three-day show, we met a lot of target customers such as designers, advertising agencies and suppliers for exhibition construction builders. Overall, we were really satisfied with the result and the fair was a great success.”   Visitors were also inspired by the innovations seen at the fair. Ms. Song Yang, Designer from Bestseller commented: “ It was my first time to visit C-star and I came here to source for the shopfittings such as wood and iron application, window design etc. The exhibitors were highly professional and showcased a variety of product solution which perfectly reflecting the new retail demand. Overall it was a fruitful experience.”   C-star Retail Forum generated outstanding responses Taking the theme of "Shape a Human Centered Retail World", the C-star Retail Forum was highly praised, with high audience participation. During the three-day session, retail experts and industry leaders from around the world shared valuable insights and analyses on the new retail development such as customer-centered strategies trends.   Ulrich Spaan, Vice President of the German research institute for retail industry, EHI Retail Institute, praised the audience: "The international as well as Chinese speakers convinced with great expertise and gave valuable insights and practicable recommendations. The highly professional audience used the chance to discuss the global trends in retail and there was a great interaction."    As some of the highlights at C-star Retail Forum, the presentations from renowned retailers like Kidsland, Lawson, Lidl, Metro, and MINISO revealed valuable insights and creative inspiration. Mr. Wang Pu, Sales Manager from Okamura furniture and Logistics System Co., Ltd, praised the quality of speakers, saying: "I came here to learn about the latest retail trend and produce innovation especially the case study from convenience store and hypermarket. I think the C-star Retail Forum this year was quite successful with many high-profile speakers among which the case study from Lawson and Metro impressed me a lot. Our company is specialized in store fixture and this forum gave me a great opportunity to reach those speakers and learn the demands of the retailers. It was an inspiring experience. “   ReTailor Hub brought collaborative “New Retail” Collaborative innovation of fashion and technology motivates apparel as well as leisure and entertainment industries to pursue new retail. As one of the stunning hotspots for C-star this year, ReTailor Hub attracted a large number of visitors with its extraordinary and unique examples of new retail.   In ROCOCO and Classic Teddy’s special event zone, 11 store design and equipment suppliers were set to fully display the innovative product solutions, including store designs, light rendering, light box identification, fitting magic mirror, remote video store inspection system, face recognition technology, LED screens, display containers and shelves and model props, which received a high attention from the visitors.   The next C-star will continue to collocate with HOTEL PLUS - Total Solution for Commercial Properties from April 26-28, 2019 at Shanghai New International Expo Center. The two shows are set to maintain the leading position as a one-stop commercial space platform in China.   For more details about C-star, please visit the official website: http://www.c-star-expo.com/en/.   See you next year!   - End -     Press Contact: Ms. Renee Zhao Messe Düsseldorf (Shanghai) Co., Ltd Tel: +86-21-6169 8335 Fax: +86-21-6169 8301 Renee.zhao@mds.cn www.mds.cn     Organizers background information Messe Düsseldorf (Shanghai) Co., Ltd. Established in 2009, Messe Düsseldorf (Shanghai) Co., Ltd. (MDS) is a subsidiary of Messe Düsseldorf GmbH, one of the world’s top 5 exhibition organizers. MDS is committed to introducing world’s No. 1 trade fairs to China and to providing Chinese and international customers with superior exhibition services. MDS is successfully holding more than 20 leading trade fairs and conferences in China, covering the industries of printing, packaging, wire and tube, plastics, renewable energy, medical devices, retail, safety and health, wine & spirits and caravanning. MDS runs branch offices in Shanghai and Beijing with a workforce of some 70 full time employees. The worldwide outbound exhibition business (trade shows in Düsseldorf, Germany and other leading Messe Düsseldorf Global Shows) is organized by Messe Düsseldorf China Ltd. (MDC), serving Chinese exhibitors and visitors with superior customer service from its Hong Kong branch office. Find out more at www.mds.cn.        

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    C-star 2018: Global Opportunities and Cutting-Edge Solutions in Retail

      C-star’s fourth edition builds excitement across the breadth of the retail industry, as exhibitors and trade professionals prepare for the exciting start of this year’s trade fair. C-star 2018, themed “Shape the Future of Retail” welcomes a total of 110 exhibitors from 12 countries and regions to Shanghai New International Expo Centre from April 26 – 28, ushering in new retail solutions. As an official satellite of EuroShop in Düsseldorf, the world’s no. 1 retail trade fair, C-star will continue to present innovative products and creative solutions from international suppliers focusing on the Chinese retail market.   Powerful Supporting Programme On-site   C-star has become the proven platform for finding market opportunities in China, rightfully gaining support from a wealth of regional and international industry associations as well as insights from experienced and successful retailers. The collaborations are highlighted by C-star’s exciting event programme including an insightful C-star Retail Forum, EuroShop Retail Design Award (ERDA) and C-star’s Brand Zone.   This year’s C-star Retail Forum brings a world-class list of retail experts and retail solutions providers to Shanghai. Leaders from established brands including those from Abuzz, Garde, Lawson, Lidl, Metro, Miniso among others, along with retail experts from EHI Retail Institute, Eurasia Global Limited, China Shopping Center Development Association of Mall China, Australia Azurium (Shanghai) present an exciting and insightful wealth of keynote speaker to the forum.   The EuroShop Retail Design Awards (ERDA) again bring international flare to C-star 2018. This year's successful participants were required to combine unique shop architecture concepts, colors, materials, lighting and visual merchandising. From a variety of 85 proposals from 27 countries 35 projects entered the final round. The jury of international retail experts selected the most impressive and prolific retail design trends around the world and EHI and Messe Düsseldorf will jointly celebrate the winners of the eligible award on the evening of April 26, after the first day of C-star 2018.   C-star’s Brand Zone is a premium stage for exhibitors to present their newest and most promising products and solutions to the audience across the globe. For 2018, innovative solutions providers including Shopworks, Futuristic Store Fixtures, Koscar, BOE , CITYINNO etc share their newest shop concepts, smart retail products and solutions to a globally connected audience of shop managers, solutions seekers, and wide range of retail professionals.   ReTailor Hub – New highlight for 2018   C-star 2018 will debut the exciting ReTailor Hub, a brand-new solutions platform offering visitors customized and unique selection of display and store solutions to maximize customer acquisition and retention. Driven by adaptation to new technologies, the upgrade of consumption experience and the new form of retail business, the inaugural edition of C-star’s ReTailor Hub features key brands ROCOCO and Classic Teddy, bringing innovative atmospheres and stylish aesthetics. Along with the aforementioned brands will be 11 retail solution service providers offering solutions to visitors in a 300-square-meter area filled with smart retail and technologies.   Further Inspiration from Designer & Technology Village   C-star will again present chic and compelling designs with artistic flare and smart technologies, brought by Designer Village and Technology Village. Within these special zones, leading design studios from all over the world will build and display unique and aesthetic-focused stand designs to offer visitors with advanced and all-encompassing service solutions. Magnificent visual merchandising and shop design will bring an extraordinary shopping experience for a new era of retail shops and their prospective customers. New retail concepts focus on intelligent omnichannel-solutions to provide a seamless shopping experience for the customers. C-star will present the most promising solutions for the integration of those services as well as innovative communication tools.   C-star continues its successful collaboration with HOTEL PLUS Shanghai – Total Solution for Commercial Properties, offering ‘The World of Retail’ - a one-stop retail and commercial space platform. The complementing sectors offer strategic synergies for participants and stakeholders while covering broad topics of retail design and equipment, franchise chains andself-service The World of Retail is the premium choice to find opportunities, discover market trends and showcase new products and technologies in the retail space.   Register Online for the Best Show Experience and Free Gifts   Before visiting C-star 2018, visitors are strongly encouraged to pre-register online to claim complimentary value-adds, including an official Show Catalog (valued at RMB 100), Free entry to C-star 2018 (valued at RMB 30), and Free access to the entire lineup of forum sessions.   Visitor pre-registration will be closed on Apr 25. You may pre-register through C-star website or official WeChat channel.   Pre-register Now to claim your free ticket, value adds, and enjoy fast and effortless access to C-star 2018.   For more details about C-star, please follow C-star Facebook as follows or visit the official website: http://www.c-star-expo.com/en/.   Follow C-star @ C-star Expo     - End–       Press Contact: Ms. Renee Zhao Messe Düsseldorf (Shanghai) Co., Ltd. Tel: +86-21-6169 8335 Fax: +86-21-6169 8301 Renee.zhao@mds.cn www.mds.cn   Organizers background information Messe Düsseldorf (Shanghai) Co., Ltd. Established in 2009, Messe Düsseldorf (Shanghai) Co., Ltd. (MDS) is a subsidiary of Messe Düsseldorf GmbH, one of the world’s top 5 exhibition organizers. MDS is committed to introducing world’s No. 1 trade fairs to China and to providing Chinese and international customers with superior exhibition services. MDS is successfully holding more than 20 leading trade fairs and conferences in China, covering the industries of printing, packaging, wire and tube, plastics, renewable energy, medical devices, retail, safety and health, wine & spirits and caravanning. MDS runs branch offices in Shanghai and Beijing with a workforce of some 70 full time employees. The worldwide outbound exhibition business (trade shows in Düsseldorf, Germany and other leading Messe Düsseldorf Global Shows) is organized by Messe Düsseldorf China Ltd. (MDC), serving Chinese exhibitors and visitors with superior customer service from its Hong Kong branch office. Find out more at www.mds.cn.  

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    C-star 2018 to debut "ReTailor Hub – Tailoring the new world of retail" to create high-tech retail stores

      As the most influential retail event in China, C-star 2018 - Shanghai's International Trade Fair for Solutions and Trends all about Retail will be held from April 26 to 28 at Shanghai New International Expo Center. With “Shape the Future of Retail” as its theme, C-star welcomes more than 120 exhibitors bringing their newest and most innovative products and solutions in store design and equipment, lighting, smart retail technology, visual merchandising, POP marketing and exhibitions and events in a comprehensive way. C-star 2018 is set to be a high-quality trade show presenting the latest store designs and smart retail for retailers.   In the era of digitalization, “data-driven” is undoubtedly the core feature of new retail, utilizing offline data through the Internet of Things (IoT), face recognition, mobile payment, virtual reality (VR) and other technologies to leverage online consumer data. This allows for precise store management and personalized messages to be delivered in the offline environment. Such a "data-driven" method is adopted by many retail product solution service providers for offline stores.   Driven by adaptation to new technologies, the upgrade of consumption experience and the new form of retail business, C-star will debut "ReTailor Hub" this year, featuring two major retail brands – the fast fashion brand ROCOCO and the Classic Teddy dedicated to culture and creation. The brands will create an upgraded store featuring stylish aesthetics + smart retail in a 300-square-meter area together with 11 retail solution service providers, so as to bring a high-end visual feast combining innovative designs and black technology.   Collaborative innovation of fashion and technology motivates apparel as well as leisure and entertainment industries to pursue new retail   In ROCOCO’s special event zone, 10 store design and equipment suppliers are set to fully display ROCOCO’s product solutions, including store designs, lighting rendering, light box identification, fitting magic mirror, remote video store inspection system, face recognition technology, LED screens, electronic price tags, display containers and shelves and model props. As the chief planner of ROCOCO’s store, CNC-EXPO vividly illustrates the smart, personalized and customized clothing new retail by the combination of ROCOCO’s concept of female fashion and hottest intelligent face analysis technology and store management solutions in current new retail era.   In ROCOCO’s store, you will experience a complete set of shop management solutions, see the architecture that combines intelligent perception device, cloud service and mobile terminal, and learn ways to manage the display of the entire store remotely. Based on intelligent face analysis technology, the membership recognition system can capture and identify each customer who enters the store; you will also see online check-in, online comment book and other solutions in ROCOCO’s events.   In addition, you will experience the 3D fitting magic mirror, a fitting solution to instantly measure users’ physical parameters. Meanwhile, users can switch from one model to another quickly, trying on a variety of clothes as they like, sharing the new styles with friends and family via email and social media. A 3D data virtualization solution required by FXMirror can be created within 5-10 minutes with only two photos on the front and back of new clothing.   Sponsors participating in the events include CNC-EXPO (Store Design Solution), Citylux Technology (Lighting Solution), Zhejiang Shanyoung (Shop Fitting), COSUN Technology (Visual Merchandising), COSUN Sign (Visual Merchandising), NEXNOVO Technology (Visual Merchandising), Guangzhou Yuanrun (Retail Technology), Elegant Mannequin (Visual Merchandising), BOE (IoT Solution) and Wandianzhang (Retail Technology).   As a parent-child platform containing various business sectors such as “food, amusement and shopping”, the Classic Teddy is positioned as “indoor Disney” and “parent-child day trip”. With the IP of Teddy Bear as its theme, it integrates different forms of business, including amusement park, catering, gift pavilion, kids styling, kids photography, DIY, small theater and birthday party to create a fun platform to provide both kids and parents with diverse and pleasant experience. In the Classic Teddy Bear World’s special zone for branded store upgrade events, this leisure and entertainment platform featuring culture and creation will showcase the Teddy Bear Theme Cafe on the spot, demonstrating a British-style humanistic atmosphere.   As an equipment service provider in the retail technology field, Koscar focuses on experience-based marketing and interaction solutions. You will experience a revolutionary smart ordering system where a visual menu will be presented on a smart multi-person interactive table that is water, oil, heat and explosion-proof. It completely replaces the traditional artificial supplementary ordering method. This smart ordering system has no language barriers, and the menu can directly enter the kitchen or drink bar, realizing efficient ordering and order generation as well as seamless connection to all ordering POS cashier systems.   The “ReTailor Hub” is located in Hall N5 of Shanghai New International Expo Center. Pre-registered visitors can enjoy free admission and feel the charm of upgraded stores featuring innovative designs and smart retail.   You can visit C-star's website: www.c-star-expo.com, or scan C-star’s official WeChat account (ID: c-star-expo) for online pre-registration and quick entry. Pre-registered visitors will also receive gifts from FC Bayern Munich, the Official Gift supplier of C-star.

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    C-star  from 26 to 28 April 2018 in Shanghai: EuroShop Retail Design Awards glamorous Highlight

    Lifestyle and Meeting Points: ERDA shows Retail Design Trends around the World C-star, Shanghai’s International Trade Fair for Solutions and Trends all about Retail, has become successfully established in China as a special trade fair for retail, notching up three events now since 2015. As an official satellite of EuroShop in Düsseldorf, The World’s No. 1 Retail Trade Fair, C-star is an annual event presenting innovative products and creative solutions from international suppliers especially for the Chinese market. The highlight in the ancillary programme for C-star is the presentation of the coveted EuroShop Retail Design Awards 2018 (ERDA). For what is already the eleventh time now these awards for the world’s best retail store concepts will be presented by Messe Düsseldorf jointly with the EHI Retail Institute. Current store concepts are characterized by a mix of different colours and styles – from industrial look to country house – and a broad range of various materials. Stores create hybrid spaces, mixing traditional retail, tasteful catering, personal services, art galleries, literary readings and lots more. For this year's EuroShop Retail Design Awards, 85 nominations were received from 27 countries. From these superb examples, EHI shopfitting expert Claudia Horbert distils the most important trends in international retail design.   Cozy and Curated Wood remains the most favourite element for store construction and determines the ambiance of a store. Dark wood creates a cozy, warmer and more genuine atmosphere than the clear design language of the Scandinavian style or sharp black-white contrasts. The mix of different materials convinces by setting finely adjusted contrasts together with a creative and exceptional Visual Merchandising for a custom design of the retail space. Visual Merchandising enables a high flexibility of the space and creates the stage setting for ever-changing story-telling around curated collections. Curated retailing offers the customer a first pre-selection by grouping products across existing categories and product lines, creating new lifestyle-worlds and meeting points. Modern stores understand food service, cafés and restaurants as important parts of the shopping experience. Today they have become a commodity in modern retail spaces of nearly all retail sectors.  In the food business supermarkets set the focus on freshness, local products and more personality as well as customer proximity. They present themselves as new neighborhood markets turning customers into guests.    Customer Engagement In a world of a growing competition from suppliers online, modern stores have to create unique environments that seduce, attract and entertain customers at the point of sale. Whether it is an iconic architecture, an enhancing store design, lighting or the embedding of state-of-the-art media in the shop fitting, everything has to follow a joint dramaturgy to give customers that certain kick. Thus the dovetailing of physical and online stores is generating new retail and interior design concepts.  There will be more interacting applications which engage customers such as interactive fitting rooms, web bars for online selection, stock checking and ordering, social-media based customer communication, receipt-free purchasing and mobile payment for a quicker checkout process or special configuration tools to support the customers to create their personal items.   The winners… To emerge from the competition as a winner, this year's participants again had to appeal to customers with a successful combination of shop architecture, colours, materials, lighting and visual merchandising and convey an unambiguous message in relation to their product offering. On the evening of April 26th, to kick off the C-star trade fair in Shanghai, EHI and Messe Düsseldorf will grant the EuroShop Retail Design Awards to three stores with the best concepts. 

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    A “High Level Dialogue of Retail Trends” Worth Attending

    At 16:00 of April 26, Mr. Wang Wei, China Strategic Advisor of Azurium of Australia, and Professor Helmut Merkel will co-host the C-star 2018 Summit on “The Trends of Retail Industry in 2018” at the C-star Retail Forum. As former chairman of the EU Retail Association and the Intercontinental Group of Department Stores (IGDS), Professor Helmut Merkel is highly regarded in the international retail industry and served as chairman for the previous C-star Retail Forums. We’ve selected topics and invited participants after prudent consideration, not only reflecting upon the general needs of the participants, but also focusing on integrated topics and trends.   Figure 1: Professor Helmut Merkel hosts the C-Star Retail Forum In terms of retailers, we have invited innovative leaders from Kidsland and MINISO, who focus on children - the magnet for today’s family consumption, as child-related forms of business are playing an increasingly significant role. Kidsland has wisely assembled LEGO and Chicco, leading international brands which bring high-quality products and excitement to children in China. Opening stores are in MixC, Hang Lung Plaza, Wanda Plaza, Taikoo Hui, Kerry Parkside and regional landmark shopping malls in many second- and third-tier cities. MINISO has seized the market for household products – a market holding great potential (even more than that garments), actively responding to feedback and continuously pursuing innovations to globalize its brand. When we visited Australia’s shopping malls last year, the General Manager of Westfield introduced the excellent Chinese innovative retail brand to us.   Figure 2: C-Star 2017 conference site Professor Helmut Merkel has elaborated on four factors driving the development of the retail industry at several professional regional and international conferences – factors of retailers, Brands, Developers, and Evolving Technology. Aligning with the goal of C-star, we are pleased to invite representatives from ABUZZ Australia. During February of this year, Mr. Wang Wei visited the ABUZZ showroom in Sydney. ABUZZ provided a full set of hardware and software guidance equipment for Westfield, which enabled us to understand ABUZZ’s in-depth cooperation with many leading shopping centers such as Westfield in this field.  ABUZZ also serves the two established Sun Hung Kai shopping centers in Shanghai: IFC and IAPM. Changhong Decoration, a Chinese company, is a regular exhibitor at Euroshop, world’s largest retail expo and C-star, It’s official satellite exhibition in China. With the entrepreneurial philosophy and unremitting efforts of always putting quality first for the last 20 years, the company has become a leader in the Chinese shopfitting industry, creating stylish and high-end store for Apple, Samsung, Huawei and other international brands. BASELINE from Hong Kong is a cutting-edge lighting design technology company, serving almost all luxury brands represented by LV along with others such as Starbucks and Decathlon. The company provides lighting technology solutions for the improvement of retail space and customer experience. Figure 3: Guided touch screen at Westfield in the ABUZZ showroom   Figure 4: Vertical display of Shanghai IAPM shopping mall in the ABUZZ showroom C-star brings global professionalism and forward-looking concepts while integrating perfectly with the retail industry in Chinese. The trade fair offers solutions and insights for the entire spectrum of the industry, from investors to shopping center personnel to developers looking to improve the retail atmosphere. Retailers, service providers, or anyone within the commercial real estate industry chain can visit and connect with retailers and service providers while gaining unique perspectives from cutting-edge industry leaders. C-star offers the opportunity to grasp emerging trends and gain beneficial insights into commercial opportunities.   Figure 6: Onsight at C-Star In the backdrop of a booming commercial retail industry, the “industry meeting” with numerous names requires our guests to prepare properly before visiting. The professional exhibition and conferences organized by C-star has been designed for the entire retail industry chain, with the benefit of visitors in focus. Meet us at C-Star 2018 at 16:00 of April 26 in Hall N5 of Shanghai New International Expo Center!   Figure 7: The author delivers a speech at the previous C-Star conference   Figure 8: The author and Helmut Merkel, CEO of EHI Retail Institute, exchange ideas with conference guests

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    Press Release | March 2018 - C-star 2018: Shape the Future of Retail

    C-star 2018 Shanghai's International Trade Fair for Solutions and Trends all about Retail Shanghai New International Expo Centre Shanghai, China, 26 - 28April 2018   C-star 2018: Shape the Future of Retail   C-star’s fourth edition is fast approaching, bringing a dynamic exposé of trends, knowhow and insights inspired by a new era of retail. Trade professional throughout the retail industry prepare the exciting showcase, themed “Shape the Future of Retail” as we step into a new era of retail technologies and solutions.   Retail industry players prepare the next exciting edition of C-star, bringing new and revolutionary products and solutions to Shanghai New International Expo Centre from April 26 -28. The organizers are excited to broadcast updated participation by key exhibitors and renowned speakers, collaborations and show features coming next month.   Key Exhibitors from Across the Retail Industry   C-star 2018 takes the theme of “Shape the Future of Retail” to tap into a new era of innovations. Additional excitement and anticipation comes from a top-class list of featured exhibitors,Including:   Shopfitting and Store Design YIREE, MAX BRILLIANT, YONGCHENG, FUTURISTIC, GARDE, SCHWEITZER, OCTANORM, REDMAN   Retail Technology BOE, KOSCAR, BIZERBA, DRAGON GUARD, LIANBAI ELECTRONICS  , ABUZZ   Lighting and POP marketing HERA, BOHNACKER, CITYLUXLED,SELF, CITYLUXLED, JUMP DISPLAY, CANDEX, COSUN     With the transition to a new era of design and technology, C-star’s Designer and Technology Villages will offer premier platforms for new display technologies and stylings coming to market. The debut of a brand-new Retailor Hub will offer trade professionals customized and unique solutions to gain an edge on customer acquisition.   FC Bayer Munich (Shanghai) – Official Gift Supplier for C-star 2018   C-star is excited to announce that FC Bayern Munich, sports club and organization based in Munich, Germany will be the Exclusive Gift Supplier for this year’s C-star Expo. FC Bayern Munich is among the most successful clubs in the history of German football, maintaining top rankings and dominant position with 27 titles, winning 9 of the last 13 in the top tier Bundesliga professional association football league of Germany.   FC Bayern Munich will offer a variety of gifts to visitors of C-star 2018 and plans to arrange a visiting group to tour C-star 2018, bringing special guests to tour the expo and experience the exciting lineup of onsite activities.   In turn, C-star’s organizer will help promote FC Bayern Munich through its online promotional channels and marketing assets in China. C-star looks forward to a successful cooperation with FC Bayern Munich (Shanghai) and the benefits of incorporating an exciting and sporty angle to the world of retail.     Confirmed Speakers for C-star Retail Forum 2018   This year’s Retail Forum focuses on movement, change and customer behavior, taking the motto of ‘Shape a Human Centered Retail World’, inviting industry experts, commercial real estate developers, shopping center operation executives, retail brand owners and other renowned guest speakers to jointly share insights on development trends, omnichannel retail, space design and aesthetics.   A wealth of influencers and experts have joined this year’s forum to both not only to share insights from their valuable experiences, but also to gather new industry knowledge and to expand business networks. This year’s keynote speakers include Volker Glaeske - CFO & Executive Board Member of LIDL Hong Kong Limited, Christian Studer - CPO of Xovis, Dr. William Wing-Yan LO - Vice Chairman of Kidsland International Holdings Limited, Angela Chung, Founder of Display Community, Jeroen de Groot – COO of Metro, Zhang Sheng - Vice President, Lawson China and Craig Phillipson - Managing Director of SHOPWORKS LIMITED. We expect an inspiring and thought-provoking exchange of industry expertise at Retail Forum 2018.   Register Online for Best Show Experience and Free Gifts!   Visitors are strongly encouraged to pre-register before visiting C-star to claim complimentary value adds and ensure the best show experience. Value adds for online pre-registration include Complimentary Show Catalog (normally RMB 100), Free entry to C-star 2018 (normally RMB 30), and Free access to the entire lineup of forum sessions. A few lucky pre-registered visitors will also receive gifts from FC Bayern Munich, the Official Gift supplier of C-star 2018!   Pre-register Now to claim your free ticket, value adds, and enjoy fast and effortless access to C-star 2018.   Successfully pre-registered visitors will receive the confirmation letter after the registration. Please bring along your name card and pre-registration confirmation letter (or registration number) to C-star and check in at the pre-registration counter for an official visitor badge.  

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    C-star 2018 Official Gift Supplier - FC Bayern Munich (Shanghai)

    With C-star 2018 just over a month away, the organizer is excited to announce that FC Bayern Munich, German sports club based in Munich, Germany has confirmed to be the Exclusive Gift Supplier for this year’s C-star Expo. The Bavarian sports club, the most successful club in German football history and one of the most successful European football clubs internationally, will also arrange a small visiting group to tour C-star 2018 along with its onsite activities and forum.   As the official gift supplier, FC Bayern Munich will offer a variety of gifts to C-star visitors. C-star has offered to help FC Bayern Munich gain exposure on all online promotional platforms in China. The cooperation will strategically stimulate the high attention of retail and football industry.   The organizer looks forward to a successful collaboration with FC Bayern Munich and wishes the club continued success in German football.     FC Bayern Munich is a German sports club based in Munich, Bavaria (= Bayern), Germany. The club was founded in 1900 and it is best known for its professional football team, which plays in the Bundesliga, the top tier of the German football league system, and is the most successful club in German football history. Bayern has reached ten European Cup/UEFA Champions League finals, most recently winning their fifth title in 2013 as part of a continental treble. Bayern has also won one UEFA Cup, one European Cup Winners' Cup, one UEFA Super Cup, one FIFA Club World Cup and two Intercontinental Cups, making it one of the most successful European clubs internationally and the only German club to have won both international titles. Since the formation of the Bundesliga, Bayern has been the dominant club in German football with 27 titles and has won 9 of the last 13 titles.  

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    Exhibitor Interview: Yongcheng Display

    Yongcheng display, the whole industry chain covering the one-stop service provider with 23-year experience. Since us established in 1994, we have provided professional services to 1,000 stores in more than 30 countries around the world. And we had undertaken the design and development of a number of international first-line commercial brands, commercial space design, layout planning, props r&d and manufacturing, terminal engineering installation and supporting logistics system and after-sales service. At present we have 300 employees in Shanghai, Jiangsu and Xi 'an.   (LACOSTE Asia Pacific)    (C & A China)  At this year's C-star exhibition, Yong Cheng will bring new design concept elements together with display props formed using different materials, with powerful functionality that is suitable for commercial use. Today, C-star interviewed Mr. Chen Wei, president of Yongcheng, to learn more about their corporate philosophy.     C-star 2018  N5- N5F21   C-star:Mr. Chen Wei, as an international custom fixture manufacturer you serve top branded retailers and chain stores for their fixture needs. From your perspective what are the most important trends in shop fitting globally?   Mr. Chen: All our cooperation customers are global middle and high-end chain brands, and according to our 24 years cooperation experience, we have noticed that the trend of the shop fixture is constantly changing as follows: 1. The customer interaction is matter: the display fixtures in the large stores provide more pleasure for customer during shopping,so it is very important for the customer to interact directly with the products. The height, size, opening, structure and multimedia presentations of the shop fixtures can help customers experience products. 2. Diversified materials use, environmental protection materials, modular combination: the materials is not limited to metal, wood, acrylic, more like cement, ceramics, paper and other materials. For a long time, Yongcheng actively uses environmental protection and degradable materials throughout the whole process of design, manufacture, sales and disposal, and strives to produce environmentally friendly or less harmful products, and meets specific environmental protection requirements of renewable resources. Coordinating with customers to develop modular shop fixtures, meet the needs of repeatable, composable and reducing the front-end production cost, quickly replace. 3.The design of shop fitting tends to be young, colorful, and diversified. Young fashion brands have increased, or the brand has started targeting young customers, so that shop fixture design style is young and fashionable. The tone, language and shape of the shop fixtures help building the customer's impression of the brand.   C-star:What materials are the most requested in store design and are there differences between the countries?   Mr. Chen: Now, the main materials used in the production of the shop fixtures are metal, wood and acrylic .in fact, the materials used are mainly determined according to brand positioning,design requirements, products design, customer level and product price. The materials used in chain stores are no great differences among countries, but in some countries, there must be corresponding material certification   C-star:Because of the enormously growing e-commerce retailers use more and more technology-based solutions in brick-and-mortar-stores, i.e. interactive fitting rooms, web bars and so on. How does that influence the store design? Mr. Chen:  The influence can be divided into the following points: 1. The compatibility of store fixtures, multimedia and technology, matching,security and rapid disassembly and combination of multiple functions. 2. The use of multimedia and technology has made the new retail, unmanned retail stores increasing,  which greatly changes the way of the original shop fixtures placement. The purpose is to determine how to display from the perspective of customers and the flow of people, so as to enhance the interaction and stimulate consumption.     C-star:Overall what do think is the reason for your international success? Mr. Chen:  Yongcheng has always been not a simple manufacturer. We provide customers with technical support from brand analysis, collaborative development, process optimization and development design.   Our key to improve customer satisfaction is putting the customer's business results in the first place, on the premise of understanding of customer expectations, to provide the best products and service experience. Providing customized products and solutions to customers on the basis of this core value, focusing on the fast development of the shop fixture market, seeking opportunities, developing overseas business with our customers successfully.  

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    Airport Retail——“Waiting” to Make Money

    As airports become more and more like shopping malls with better consumer experience, passenger satisfaction increases subsequently, which leads to doubling of retail spending at the airport. According to statistics, every 10 minutes of increase in passengers’ stay at the airport will lift retail sales by 16%.   Take Hong Kong International Airport, one of the world’s busiest aviation hubs as an example. The airport currently has two passenger terminals that are home to a total of about 300 retail shops. According to its Annual Report 2016/17, retail and advertising revenue has increased by 3.7% to HK$7.803 billion, accounting for 41.9% of total revenue. The growth of airport passenger traffic promoted opening of new retail outlets at the airport, and a large number of retail promotional activities added to the increased revenue. This not only drives the growth of the airport's non-aviation sources of revenue(hereinafter referred to as “non-aviation revenue”) but also benefit the overall airport revenue.     The non-aviation revenue of airports accounts for more than 70% of the total revenue in developed countries, but for less than 50% in the Chinese mainland. This results from the fact that commercial operations are mainly monopolized by airports and remain at the initial stage of development. They are currently limited to providing only basic public services, leaving huge room for improvement of revenue from comprehensive commercial operations.   C-star Retail Forum 2018 has invited Mr. WANG Wei, China Strategic Advisor of Azurium of Australia as keynote speaker to share insights into airport retail in new convergence era.   WANG Wei Keynote Speaker   Mr. WANG Wei, China Strategic Advisor of Azurium of Australia, Executive Director of Shanghai XiAiDi Consulting Firm, Expert Committee Member of Mall China and Shanghai Shopping Centre Council, Member of Academic Board of Asia Pacific Commercial Real Estate College (APCREA). With over 20 years of experience in the retail industry and commercial property development, WANG Wei has held senior positions in various multinational companies and recognized brands such as Inchcape, FILA, Volvo, Swire and CP Group.     He has participated in landmark shopping mall projects in first-tier Chinese cities, such as Super Brand Mall, Shanghai Hongqiao Airport Retail and Shanghai Center Tower. He has contributed significantly in the roles of positioning, design coordination, marketing and leasing of projects. Due to his unique work experience on all three platforms of the shopping mall industry as a retailer, developer and consultant, and his outstanding professional communication skill, Mr. WANG Wei has established a broad industry perspective and extensive network of connections.   WANG Wei is also a popular columnist and renowned commentator of China’s major industry media sites including Wingshang Web and Real Estate Magazine. He also acts as a professional trainer for Wingshang College and APCREA, and provides a training program for major industry leading enterprises such as China Resource Land, Wanda Group and Suning as well as many medium and small developers, sharing insights and inspirations that are up-to-date with the world yet appropriate for China’s conditions, with both international height and domestic depth.  

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    Forum Schedule - C-star 2018 Retail Forum

    "Shape a Human Centered Retail World" With rapid growth of technology and demand of new shopping mode, concept of ‘new retail’, ‘unmanned retail’, ‘omnichannel’, and ‘smart retail’ emerges one after another, which brings both opportunity and challenge to all retailers. What is world retail going? Will technology innovation be the best way to catch consumers? How will shopping mall follow up consumption upgrade? How does new brand survive in new retail world? What is ‘dream design’ for brand owner?   While the retail world keeps spinning, is it a real ‘people matters’ world or just blind developing world?   The C-star Retail Forum thus hold the theme of ‘Shape a Human Centered Retail World’, offering a platform where industry authorities and experts, commercial real estate developers, shopping center operation executives, retail brand owners and other renowned guest speakers discuss diversified themes such as "global retail development trends", "The future of omnichannel retail", "consumption upgrade", and "space aesthetics". This premier platform offers an outstanding venue for industry professionals to gain new industry knowledge and to expand business networks.   Forum Venue Hall N5, Shanghai New International Exhibition Center 2345 Longyang, Pudong New Area, Shanghai, China   Forum Date 26th -28th, April, 2018   Retail Forum 零售论坛 26.04.2018 全球零售行业趋势  Retail trends around the world 10:30-11:00 2017全球零售发展趋势 Retail 2017 in West and East - Learnings and Trends Helmut Merkel博士, 主席, Eurasia Global Limited Dr.Helmut Merkel, President,  Eurasia Global Limited 11:00-11:30 In 2017, China retail has undergone evolutional development, many concept raised like ‘New Retail’, ‘Smart Retail’, ‘Unbounded Retail’ influenced industry direction. How do these concepts practice? What will be the trend in 2018? How will China retail influence the world?   中国零售业趋势及发展方向 China’s retail trends and development 王耀 先生,副会长/主任,中国商业联合会/中华全国商业信息中心 Mr. Yao Wang, Vice-Chairman/Director, China General Chamber of Commerce/China National Commercial Information Center   Japan is always leading in Asian retail market, not only from retails innovation but also service priority. From VDM in UNIQLO shopfitting to product design of MUJI, from update customer experience of AEON to human care of family-mart, what is successful recipe of Japan retail? 11:30-12:00 日本零售趋势 Japan’s retail trends 内野俐 先生,日本富盟可思董事 Mr. Uchino Satoshi, Director, FUMKSS 12:00-13:30 午餐休息  Lunch Break   大融合时代的零售布局  Integration: The future of retail world 14:00-14:30 Airport in no longer a place for waiting, it is becoming part of trip. Good airport experience can also affect a quality travel. As a leader in shopping mall, Westfields also operate main airport business in America, How westfields mode used in airport, and what will be trend? 交融时代机场商业的新视角 Airport Retail in new convergence era 王玮 先生, 中国战略顾问, 澳大利亚奥瑞姆公司 Mr. Wang Wei, China Strategic Advisor, Australia Azurium Shanghai 14:30-15:00 Child is always the focus, as exclusive agency for many toy brands like LEGO, SIKU, Chicco, HASBRO, Schleich, Kidsland has 16-year history in toy chain, with hundreds of shops and online shop in TMALL, JD.COM, Amazon, successfully practicing omnichannel business. 玩具连锁在中国市场的发展 Toy Chain in China market 盧永仁 先生,副主席,凱知樂國際控股有限公司 Mr. William Lo, Vice Chairman,Kidsland International Holdings Limit 15:00-15:30 Start online business in Tmall, JD.COM and then has pop-up store in Shanghai, Beijing and Hangzhou in 2017, Lidl begins their China strategy. How is their performance, What will be the next step? Lidl ‘s China strategy Mr.  Volker Glaeske,  CFO & Executive Board Member,  LIDL HONG KONG LIMITED   15:30-16:00 As a fast growing company, MINISO has perfect performance in 2017 with 2600 shops covering 62 countries. What is their recipe, how is their strategy? 新零售模式的解密:名创优品0到100亿的秘密 Decryption of the new retail model: from 0 to 10 billion - the secret of MINISO 成金兰 女士,品牌中心负责人, 名创优品股份有限公司 Mrs  Jaylin Cheng,  Brand head,  Miniso Corporation 16:00-16:45 Panel Discussion     27.04.2018 大融合时代的零售布局  Integration: The future of retail world 10:00-10:30 Chins will experience shopping mall boom in 2018. It is estimated that it has been 60 new shopping mall in January in 9 cities, how will be these shopping mall going? 中国购物中心的机遇与挑战 Opportunity and challenge of China Shopping mall 郭增利 先生,主任,中购联购物中心发展委员会 Mr Victor Guo, President, China Shopping Center Development Association of Mall China 10:30-11:00 Metro’s China Strategy Metro HK 11:00-14:00 Lunchbreak   科技带来消费新体验    Intelligence: The upgrade of consumer experience 14:00-14:30 全球零售技术趋势及2018EuroCIS亮点回顾 World retail technology trends &  highlights of EuroCIS 2018 Ulrich Spaan 先生,副主席,欧洲流通联盟零售业研究院 Mr. Ulrich Spaan, Vice President, EHI Retail Institute 14:30-15:00 大数据持续助力新零售 Update of Big Data in new retail 吴传鲲 先生,总裁,赢商网 Mr. Wu Chuankun, CEO, Winshang 15:00-15:30 Xvois person tracking technology-new level of people countinh and flow analysis, the airport industry proven passenger flow monitoring and queue measurement system, the leading sensor technology for people counting and tracking in retail application 客流分析技术在机场零售解决方案中的应用 Person tracking technology in airport smart solution Xovis 15:30-16:00 A premium digital wayfinder product evolved over 12 years and installed across the globe with many casestudy of IFC, IAPM and Westfields. 智慧零售解决方案 Smart retail solution Abuzz Solutions Asia   28.04.2018 空间美学:以人为本   Aesthetics: The human centric brand recognization 10:00-10:30 International Retail Design Trends 2018 2018年全球零售设计趋势 Claudia Horbert 女士,店铺设计与规划研究总监,欧洲流通联盟零售业研究院 Mrs. Claudia Horbert,  Director Research Store Planning & Design,  EHI Retail Institute 10:30-11:00 Thematic shop design from Japan design concept with many successful case in shopping mall, exclusive shop 从设计角度阐述构筑主题性商业的手法 Thematic shop design 梶原  章 先生, 上海办事处负责人,  GARDE Co.,Ltd. Mr. AKIRA KAJIWARA,  Head of Shanghai office,  GARDE Co.,Ltd. 11:00-11:30 Using BIM technology, through the real 3 d collaborative design, intelligent data analysis, modeling, reduce operating costs and changes, to complete the whole process of implementation with high performance and quality. 有效利用新技术控制建店成本 Effectively use the new technology to control the cost of building the retail store 王跃,总经理,石家庄常宏建筑装饰工程有限公司 Mr Wang Yue, General Manager,  CHANGHONG DECORATION 15:30-16:00 ReTailor Hub design concept demonstration C-star 2018 Retail Forum Advisory Board Committee Dr. Helmut Merkel Eurasia Global Limited Chaiman 主席 Mr. Michael Gerling EHI Retail Institute 欧洲流通联盟零售业研究会 CEO 首席执行官 Mr. Victor Guo 郭增利 先生 China Shopping Center Development Association of Mall China 中购联购物中心发展委员会 President 主任 Mr. Wang Wei 王玮 先生 Australia Azurium Shanghai 澳大利亚澳瑞姆公司 China Strategic Advisor 中国战略顾问 Ms. Fan Jun 范君 女士 China Commerce Association for General Merchandise (CCAGM) 中国百货商业协会 Executive Vice President and Secretary General 常务副会长兼秘书长

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    CVS Partners with C-star to Present the “World of Retail” Theme Exhibition

      China International Self-service, Kiosk and Vending Show (“CVS”), hosted by China Commerce Association for General Merchandise Self-service Retail Branch and UBM Sinoexpo International Exhibition Co., Ltd. will closely work with C-star - Shanghai’s International Trade Fair for Solutions and Trends all about Retail, the World’s No. 1 Retail Trade Fair EuroShop’s satellite show in China, to jointly present the “World of Retail” theme exhibition, create a one-stop international retail exchange platform, and display a complete range of high-quality all-retail solutions. “World of Retail” Theme Zone CVS and C-star will explore business opportunities connecting upstream and downstream retail industries by integrating their resources, strengths, exhibitors and audience relationship. During the cooperation, they will work closely on marketing, business matching and summit forum efforts to ensure a high-quality event. The two trade fairs will be held from April 26 to 28, 2018 at Shanghai New International Expo Centre, concurrently with Hotel Plus, to attract over 200,000 trade visitors, including industry professionals and consumers. As a global retail-industry trendsetter based in China, C-star has been successfully held for three consecutive years since its inception in 2015. As the official satellite show of EuroShop, the world’s No.1 Retail Trade Fair, C-star presents the latest developments in global retail industry, explores emerging industry trends, builds the best exchange platform through both online and offline channels for  manufacturers and retailers from home and abroad, and is committed to providing quality and comprehensive solutions for retailers and buyers worldwide. Themed “Shape the Future of Retail”, C-star 2018 is set to attract 150 exhibitors and 20,000 visitors. It will provide a comprehensive picture of future retail developments through six featured zones, including Shop Design and Equipment (food and non-food), Lighting, Retail Technology, Visual Merchandising, POP Marketing, and Exhibition And Event Building. C-star 2018 In addition, C-star 2018 International Retail Forum will be held concurrently as a knowledge platform for the retail industry. Themed “Retail, People-Oriented”, this Forum connects domestic and foreign retail experts, industry leaders, real estate developers, shopping mall executives, retail brands and additional high-profile speakers, to create the best platform for gaining new knowledge in a wide spectrum of business areas. Hot industry topics including “Global Retail Development Trends”, “Retail Pattern In The Era Of Great Integration”, “Technology-Led New Consumer Experience”, and “Space Aesthetics” High-profile speakers from home and abroad including EHI Retail Institute, Alibaba, MINISO, FUMKSS, China National Business Centre, and Garde to share the latest retail concepts 500+ participants, including domestic and international retail trade associations, shopping malls, supermarkets, and well-known retail brands C-star Event Site After 15 years of continuous efforts, CVS has grown into a self-service and new retail trade fair recognized as most valuable, offering an all-encompassing representation of industry trends and cross-border integration platform. CVS 2018 is expected to bring more than 200 exhibiting brands, cover an exhibition area of 15,000 sqm, attract over 20,000 visitors, feature many well-known global corporate brands, and attract emerging industry players. Meanwhile, CVS comprehensively focuses on the smart retail field by concurrently holding Shanghai Smart Retailing Show 2018 and Smart Retailing Summit Forum 2018, further expanding in exhibition scale, integration of self-service and smart retail resources and to create a cross-sector event. CVS 2018 As one of the key milestones on the way to encompassing all retail formats, Shanghai Smart Retailing Summit Forum 2018 will embrace new breakthroughs:    Gathering renowned participants: smart retail industry experts and leaders from around the world will meet to share industry insights, cutting-edge technology and development trends, triggering an in-depth integration of industry, university and research 50+ government officials, associations, investors, domestic and foreign leading business CEOs and founders join in the discussion of new retail 1000+ retailer participants from various industries: well-known department stores, brand operators and e-commerce companies, opening new channels for products   40+ media outlets offering strong support: leading media coverage of the event, along with one-to-one interviews to enhance visibility   In 2018, CVS will collaborate with C-star to create a “big stage” for global self-service and smart retail brands. Join us! Visitor pre-registration is now available for both trade shows. The online pre-registration channel is now open for all visitors. Save time by pre-registering online by visiting our official websites:   C-star pre-registration: http://www.c-star-expo.com/c.aspx?id=5 CVS pre-registration: https://sinoexpo.ubmonlinereg.com.cn/Registration/default.aspx?fid=750&lang=cn&utm_source=cvshome

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    What you need to know for C-star 2018

                                                                                 As the next edition of C-star is fast-approaching, online visitor registration has now officially opened. The organizers strongly encourage visitors to pre-register online to get the free ticket and ensure the smoothest show experience this April!   If you are planning your visit or thinking about participating in C-star 2018, you may visit www.c-star-expo.com to pre-register online and enjoy expedited access to all solutions and trends about retail! You will receive the confirmation letter after the registration.   Please bring along your name card and pre-registration confirmation letter (or registration number) to C-star, and check in at the pre-registration counter for an official visitor badge.   German Pavilion returns to showcase cutting-edge retail solutions   This year, the German Pavilion will again be featured to offer innovative retail products and solutions and global insights to C-star 2018. Exhibiting in this year’s German Pavilion are multi-nationals and foreign-owned enterprises set to showcase a diverse and international product range.   The German Pavilion is set to feature an exciting array of international products and retail solutions including digital-retail and 3D modeling software, POS displays and high-quality retail hardware and advanced retail fixtures from foreign-owned enterprises. Confirmed exhibitors for this year’s German Pavilion include Jiangmen Jiechu Hardware Fittings, VKF, TENTE, PYTHA and Bizerba etc.   Confirmed Speakers for C-star 2018 Retail Forum In 2018, C-star’s Retail Forum carries the theme of ‘Shape a Human Centered Retail World’, offering an open platform where industry experts and influencers, retail brand owners, shopping center operators, established commercial real estate developers, investors and other industry professionals can collectively discuss diversified themes including “global retail development trends", "The future of omnichannel retail", "consumption upgrade", and "space aesthetics". This premier platform offers an outstanding venue for industry professionals to gain new retail industry knowledge and to expand business networks.   C-star’s 2018’s Retail Forum will feature industry experts and authorities including Prof. Dr. Helmut Merkel – retail / retail services SME owner and European lifestyle product importer, Claudia Horbert - Director Research Store Planning & Design and Ulrich Spaan - Vice President of EHI Retail Institute, Akira Kajiwara - General Manager of China Region and Director of Design of GARDE, Wang Yue - Director and General Manager of Changhong Building Decoration Engineering Co., Ltd., Victor Guo - President of China Shopping Center Development Association of Mall China, Jaylin Cheng - director of MINISO Brand Center, Uchino Satoshi - Director of FUMKSS, Wang Wei – China Strategic Advisor of Australia Azurium (Shanghai), Wu Chuankun - Chairman of Guangdong Winshang Data Services Co., Ltd.     C-star Brand Zone 2018 – ideal platform to showcase your innovative product solution   C-star’s Brand Zone has served to be the premier stage to highlight new renowned and upcoming brands in the industry – an ideal platform for new and returning exhibitors to display their newest and most popular products to a professional industry audience. In 2017, enterprises like Bizerba, Shijiazhuang Changhong, Shopworks, Saneboon, Cityinno and Koscar showcased their newest shop concepts, space designs and smart retail equipment via the C-star Brand Zone, effectively promoting new and forward-thinking formats of business to eager spectators.   A series of activities and industry insights will be disclosed at the C-star Brand Zone. We invite visitors to stay-tuned and visit the C-star website often as the programme schedule will be published in February 2018.   More details about C-star brand zone, please contact Ms. Juliet Zhu at juliet.zhu@mds.cn.     For more details about C-star, please follow C-star Facebook as follows or visit the official website: http://www.c-star-expo.com/en/.   Follow C-star @ C-star Expo      - End –  

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    Confirmed speakers for C-star Retail Forum 2018

        Claudia Horbert Director Research Store Planning & Design, EHI Retail Institute   Claudia Horbert has studied economics at the University of Cologne in Germany, before she started her career in retail. At one of the biggest department stores in Germany, Galeria Kaufhof, she learned the retail business from the scratch. Since 1999 Claudia Horbert has been working for the EHI. As Director Research Store Planning & Design she is in charge for that research area, organizes working groups, international store-check-tours as well as conferences. She is also in charge for the well-acknowlegded European Retail Design Awards and member of various juries.     Mr. AKIRA KAJIWARA General Manager of China Region and Director of Design of GARDE   He is specialized in design planning for large-scale department stores and shopping centers and also has experience in fashion luxury spaces. He was responsible for the renovation of the Umeda Hankyu Department Flagship Store. The project was awarded the Asia Pacific Property Award. He was responsible for the schematic design and environmental design of Coredo Nihonbashi Department Store. Currently, he is involved in the supervision of residential projects.     Ulrich Spaan Vice President of EHI   Ulrich Spaan has studied economics at different Universities in Germany and Italy, before he started his career in the retail. At one of the biggest grocery discounters in Germany, Aldi, he learned the retail business from the scratch. Since 1999 Ulrich Spaan has been working for the EHI. As Senior Vice President he is in charge for EuroShop  and EuroCIS and Member of the Board for both shows. He is also Director of the research area Information Technology in Retail and responsible for working groups, conferences and awards.   Prof. Helmut Merkel Helmut Merkel is owner of several SME’s, all focused on Retail and Retail services (Logistics, Sourcing, Brand Management) in Hong Kong, China and Europe. One of the major activities in China is managing a network of companies to introduce European Lifestyle products (Fashion, Food and Beverages) to the Chinese Consumer market. Before he started his own business together with a Partner, he was CE   WANG YUE Director and General Manager of Changhong Building Decoration Engineering Co., Ltd.   Director/General Manager New Industrialization Research Institute of Chinese architectural decoration industry Dean Interior design branch of China Architectural Society Standing Director China Architectural Decoration Association Standing Director China Architectural Decoration Association standard Expert Committee Expert <Technical regulations for decoration of commercial shops> Chief Editor     Mr. Victor Guo President of China Shopping Center Development Association of Mall China Vice Chairman & Secretary-General of China Federation of Urban Commercial Outlets Construction Administration Vice Chairman of Council of Asian Shopping Centers   Mr. Victor Guo, President of China Shopping Center Development Association of Mall China; Vice Chairman and Secretary-General of China Federation of Urban Commercial outlets Construction Administration; Vice Chairman of Council of Asian Shopping Centers. Mr. Guo was previously served in Ministry of Commerce of China, Ministry of Internal Trade of China and State Bureau of Internal Trade of China respectively. As one of the earliest professionals in researching and promoting shopping centers and retail property in China, Mr. Guo has more than 15 years of industry experience. He emphasizes the complementary effect between professionalization and industrialization and the business idea integrating “real estate, finance, commerce and society”. Mr. Guo has also published numerous professional theories and relevant literature in commercial real estate and shopping center industry.   Jaylin Cheng director of MINISO Brand Center   Jaylin Cheng, is the director of MINISO Brand Center and director of MINISO the Belt and Road Initiatives Office. She is also the Vice President of Guangzhou Chain Operation Association, and the representative of post-85s professional manager. As the director of MINISO Brand Center, Jaylin boldly proposed to fully use the advantages of the company's existing fans resources. She exchanged resources with external companies to generate substantial income for the company. At the same time, to make MINISO become the new icon of the foreign fashionistas, she deepened the entertainment marketing strategies to enlarge the overseas markets. She  created the  "zero advertising", a word of mouth marketing, to realize the transformation of MINISO from traditional retail entity to Internet plus retail entity. As one of the youngest executives in MINISO Co., Ltd. , Jaylin had been invited to many large retail conferences to deliver keynote speeches. She is a new generation of brand promotion spokesperson of MINISO.     Mr. Uchino Satoshi, Director of  FUMKSS   Uchino Satoshi, born in August 1945, studied commerce in Meiji University in1963. Started from 1967, Uchino Satoshi worked as a trainer for salesperson. In 1984, he worked in human resource department. In 1986, he was the household department minister. In1988, he became the manager of Matsuya. In 1995, he was the Vice Chairman of Kanto department association. In 2005, Uchino Satoshi opened FUMKISS in Tokyo. In Beijing, he opened a consultant company in 2010 and another FUMKISS in 2012.   Mr. Wang Wei, China Strategic Advisor of Australia Azurium Shanghai   Executive Director of Shanghai XiAiDi Consulting Firm, Expert Committee Member of Mall China and Shanghai Shopping Centre Council,Member of Academic Board of Asia Pacific Commercial Real Estate College(APCREA). With over 20 years of experience in the retail industry and commercial property development, Wang Wei has held senior positions in various multinational companies and recognized brands such as Inchcape, FILA, Volvo, Swire and CP Group.   Mr. Wang Wei has actively participated in the industry development of landmark projects of first tier cities in China, e.g. Super Brand Mall, Shanghai Hongqiao Airport Retail and Shanghai Center Tower etc. With a broad vision and professional expertise, he has contributed significantly in the roles of positioning, design coordination, marketing and leasing, facilitating the perfect bonding of advanced international trend and local culture conditions in the Chinese industry market. Due to his unique working experience on all three platforms of the shopping mall industry as a retailer, developer and consultant, and his outstanding professional communication skill, Wang Wei has established a broad industry perspective and extensive network of connections. Wang Wei is also a popular columnist and renouned commentator of China’s major industry media sites including Wingshang Web and Real Estate Magazine etc. He also acts as a professional trainer for Wingshang College and APCREA, and provides a serious training program for major industry leading enterprises such as China Resource Land, Wanda Group and Suning etc. as well as many medium and small developers, sharing insights and inspirations that are up-to-date with the world yet appropriate for China’s conditions, with both international height and domestic depth.     Mr. Wu Chuankun Chairman of Guangdong Winshang Data Services Co., Ltd.   With more than ten years of experience in the field of commercial real estate, Wu Chuankun has a profound insight into the development trend of the industry. Founded in 2010, Winshang has become the most influential media platform in China Retail business fields and the strongest path between the place and the brand. Started in 2015, Winshang big data strategy was the first institution in China to focus on the construction of data in the field of retail and commercial real estate, which is committed to providing the most effective data and data based on solutions for shopping centers, brands and industry institution.  

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    German Pavilion returns and showcases the cutting-edge retail solutions

      This year, the German Pavilion will again be featured to offer innovative retail products and solutions and global insights to C-star 2018. Exhibiting in this year’s German Pavilion are multi-nationals and foreign-owned enterprises set to showcase a diverse and international product range. Jiangmen Jiechu Jiangmen Jiechu Hardware Fittings Co.,Ltd is a foreign-owned enterprise,located in the fertile hinterland of the Pearl River Delta, adjacent to the Silver Island Lake, with the convenient traffic and transport conditions. Our company mainly produce the hardware products (specialized metal wire products), products are including all kinds of display hooks ,trolleys, baskets ,shop fixtures and all kinds of  professional hardware fittings.    Products: display hook , wire shopping basket ,partition grid , promotion, basket ,display stand Accessories for all kind of slatwall ,pegboard , gird panel and tube, they were used for display from the supermarket and retail store . Made by metal and coated by powder ,zinc and chrome .     VKF VKF China is branch company of VKF Renzel GmbH from Germany. We are focusing on shop fitting and POS displays for over 30 years.   TENTE Thanks to proximity to our customers and the highest product quality, TENTE holds a leading position in a variety of markets. What began as a factory has developed into a group of companies that today does business all over the word. In close cooperation with our customers, experienced developers and designers create innovation products that are manufactured using production techniques of our own. This approach guarantees the uncompromising quality that makes our castors the no. 1 choice. In over 100 countries customers today hold the reliability, long service life and functional design of our products in high esteem.     PYTHA The PYTHA software company PYTHA Lab was founded in 1978, driven by the idea to develop professional 3D CAD software that is easy to learn and fun to use, and completely “Made in Germany”. Bizerba (China) Since 1866, Bizerba has significantly defined technical developments in the handling of food and is today represented in 120 countries. The customer base includes global-operating companies in trade and industry as well as retailers, bakeries and butcheries. With around 3.900 employees worldwide and with our headquarters in Balingen, Germany, Bizerba has now been in the same family   More German Pavilion Participants: SCHWEITZER VERTRIEB GmbH Schweitzer is an international leader in the development and realization of retail landscapes. More than 1,000 employees create unique shopping experiences all over the world. Together with our design agency Interstore, we offer design, manufacturing and installation from one source while working very closely together with the client.   HERA GMBH & CO. KG Lighting systems from Hera are distinctive due to practical combination of pure functionality and attractive design. An innovative drive and orientation towards quality gives Hera a solid basis for the future. Hera is using its innovative driving force in a manor which promotes environmentally safe products. We believe environmentally clean production processes, avoidance of waste and clean recycling concept are more important than ever.。    BOHNACKER LADENEINRICHTUNGEN GMBH Bohnacker Store Solutions is a constantly growing, Europe-wide family company. We offer our staff the best prospects, exciting tasks and new challenges every day. As professionals for shop and space concepts, we put many creative ideas into practice. We develop and realize design-oriented, flexible shop design projects, always with the aim of directing the utmost attention to the product or brand.   It is of great importance for us that our employees feel happy in their work. That is why we foster an inspiring, team-oriented and respectful corporate culture.  

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    C-star 2018 Exhibitor Preview

      In four month's time, C-star 2018 will present itself with leading retail solution providers bringing the cutting edge and advanced products to the retailers across the globe. A Preview of C-star 2018 Exhibitors:   Dongguan Changan Bestfull Metal Co., Ltd Dongguan Changan Bestfull Metal Co., Ltd specialized in high quality of furniture locks, furniture hardware, shop fittings, store fixture, electronic locks and building hardware. Product sold to over 80 countries in worldwide. We have our own R&D team. OEM/ODM is available.   Read more:  www.armstronglocks.com    REDMAN Founded in Aug., 2002, REDMAN is an industry leader in the design, engineering and manufacturing of custom POP displays & store fixtures in China. It's located in Zhangjiagang, only two hours' drive from Shanghai.   REDMAN boasts comprehensive production facilities (totally around 550,000 Sqft) of metal, wood, plastic, printing, painting, powder coating, and packaging workshops. Besides, REDMAN has two warehouses in the USA, one in Los Angeles, the other in Atlanta, providing assembling, packaging, and drop-shipping services. Based on these facilities, we have been serving big brands and retailers in the USA, Canada, Europe, Middle East, Australia etc. with in-store marketing and retail merchandising solutions.       REDMAN is always pursuing customer satisfaction by providing better quality products at competitive prices and better services. We put your needs ahead of our own. When you succeed, we succeed.   Read more:  http://www.redmandisplay.com/ Aer Tai Shelf     Aertai was established in 1998 and kept a foothold on the shelf industry which has gone through 18 years development. As a medium-sized enterprise, Aertai is developing continuously in the shelf industry.    With Our continuous innovation, stable quality and excellent service for our customers have already set a good brand image for Aertai. Choose Aertai means choose the professional and perfect service.   Products include: Read more: http://www.csaertai.com Ruichen   Ruichen Exhibition is a professional retail display supplier. We specialize in manufacturing display props like shoe display, handbag display, belt display, clothes racks over 10 years. Our factory, located in Wanquan industrial park of Pingyang County, WENZHOU, ZHEJIANG, covers 30000 square meters. Our main market is  european , south America and north America countries.   Products include:   Shoes display   Handbag display     Belt display       Cloth display     Read more: https://wzrch.en.alibaba.com/ Cosun Technology   started from PMMA material industry to LGP industry, and POP LED display industries, employing a skilled workforce and advanced machineso to allow for first-class products and service for each client from all over the world.   Producer of retail lighting solutions including LED panels and variety of light boxes – slim, magnetic, fabric and LED window dipslays.    Products include: Led Window display Light panel + 3D lenticular picture   Read More: http://cosunlighting.com  

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    ERDA shows Shopfitting at its best

    The EuroShop Retail Design Awards (ERDA) have been established by EHI and Messe Duesseldorf to reward the most convincing store concepts worldwide and has quickly become a well-known award within the shopfitting-scene. We proudly announce the number of 84 submissions from 27 countries for ERDA 2018. The retail-projects come from very different areas such as Sport, Fashion, Home, Food or Shopping Center. A shortlist of 35 projects will be extracted from the total number and eventually the international jury will select the final three winners, who will be awarded at C-star 2018. The ceremony will be held April 26th at the Sky bar - The House of Roosevelt Shanghai. Photo Gallery from last edition can be found at https://www.euroshop-award.com

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    C-star 2018: New theme for Retail Forum confirmed to be “Shape the Human Centered Retail World”

      As the premier international exhibition in China’s retail industry, C-star-Shanghai's International Trade Fair has evolved each year to adapt to the rapid-developments of China’s retail sectors. A common question in retail’s fast-paced development is, “Where is world retail going." The industry is fueled by technology-enhanced purchasing channels, vast-upgrades in shopper experience and new ways to monitor user behavior, developing every day.   As the major influencer of China’s retail industry, the fourth edition of C-star will once again collocate with Hotel Plus - Total Solutions for Commercial Properties in Shanghai New International Expo Centre from 26-28 April 2018. The inaugural of “The World of Retail” theme zone constitutes of four exhibitions covering the topics on retail design and equipment, franchise chains, self-service and equipment, as well as cleaning and property management. Tens of thousands of trade visitors from the retail industry and commercial real estate will get together to experience the latest retail trend and inspiring products.   C-star 2018 always reflects upon the rapid retail developments, welcoming renowned exhibitors to offer visitors an exciting collection of solutions separated in distinct categories, which include Shop Fitting & Design: Schweitzer, Max Brilliant, Hera, Yiree, Yongcheng, Changhong; Retail technology: Shanghai Lianbai, Saneboon, Koscar, Pharma Automation; POP Marketing: Graphic Picture, Cosun Sign; Lighting: Cnlight, Huayuemei, Youguang etc.   New theme for C-star Retail Forum 2018 confirmed to be “Shape a Human Centered Retail World”   With rapid growth of technology and demand of new shopping mode, concept of ‘new retail’, ‘unmanned retail’, ‘omnichannel’, and ‘smart retail’ emerges one after another, which brings both opportunity and challenge to all retailers. Where is world retail going? Will technology innovation be the best way to catch consumers? How will shopping mall follow up consumption upgrade? How can emerging brand survive in new retail world? What is ‘dream design’ for brand owner?     The retail world keeps spinning, is it a real ‘people matters’ world or just blind developing world?   In 2018, the C-star Retail Forum thus hold the theme of ‘Shape a Human Centered Retail World’, offering a platform where industry authorities and experts, commercial real estate developers, shopping center operation executives, retail brand owners and other renowned guest speakers discuss diversified themes such as "global retail development trends", "The future of retail world", "consumption upgrade", and "space aesthetics". This premier platform offers an outstanding venue for industry players.   C-star Retail Forum Advisory Board Committee officially established   Being the meeting point for leading retailers, the organizers of C-star are committed to offering trade fair participants and visitors with forward-thinking and applicable industry insights. This year, C-star Retail Forum establishes an Advisory Board committee made up of industry experts, professors and market leaders from established brands.   C-star 2018 Retail Forum has been upgraded to set up an Advisory Board Committee, offering the audience exclusive access to industry insights presented by members of the brand-new panel, expecting to attract an estimated 18,000 visitors, coming together to discover the future trends and solutions of retail in Asia Pacific regions.   The C-star Retail Forum Advisory Board Committee consists of industry experts and key opinion leaders in various sectors including Prof. Dr. Helmut Merkel - Chairman of EURASIA Global Concept & Eurasia Global Limited; Ms. Fan Jun - Executive Vice President and Secretary General of China Commerce Association for General Merchandise (CCAGM); Mr. Michael Gerling - Managing Director of EHI Research Institute; Mr. Wang Wei - China Strategic Advisor of Australia Azurium Shanghai  and Victor Guo, President of China Shopping Center Development Association / Vice Chairman of Council of Asian Shopping Centers etc.

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    Advisory Board Committee for C-star 2018 Retail Forum officially established

    With rapid growth of technology and demand of new shopping mode, concept of ‘new retail’, ‘unmanned retail’, ‘omnichannel’, and ‘smart retail’ emerges one after another, which brings both opportunity and challenge to all retailers. What is world retail going? Will technology innovation be the best way to catch consumers? How will shopping mall follow up consumption upgrade? How does new brand survive in new retail world? What is ‘dream design’ for brand owner? While the retail world keeps spinning, is it a real ‘people matters’ world or just blind developing world? As the most anticipating supporting programme for C-star, this year, C-star Retail Forum thus hold the motto of ‘Shape a human centered retail world’, offering a platform where industry authorities and experts, commercial real estate developers, shopping center operation executives, retail brand owners and other renowned guest speakers discuss diversified themes such as "global retail development trends", "The future of retail world", "consumption upgrade", and "space aesthetics". This premier platform offers an outstanding venue for industry professionals to gain new industry knowledge and to expand business networks. ▲C-star Retail Forum photos over the last three years    To further enhance the professionalism and authority of the forum, this year, we officially set up the Advisory Board Committee for C-star 2018 Retail Forum. Market Leaders and retail experts will get together to share the industry insights for retailers.    Confirmed Advisory Board Committee Members include:  Prof. Dr. Helmut MERKEL  Chairman EURASIA Global Concept Eurasia Global Limited Helmut Merkel is owner of several SME’s, all focused on Retail and Retail services (Logistics, Sourcing, Brand Management) in Hong Kong, China and Europe. One of the major activities in China is managing a network of companies to introduce European Lifestyle products (Fashion, Food and Beverages) to the Chinese Consumer market. Before he started his own business together with a Partner, he was CEO of a major European Department Store Chain, engaged with restructuring and repositioning. During a period of 5 years he was President of the national German Retail Association. For three years he was President of IGDS (International Group of Department Stores). In his prior career, he was managing a Footwear retail company with outlets all over Europe and the United States. In parallel to his business career, he became a Professor for Economics and Computer Sciences at the University of Mannheim (Germany). Mr. Michael Gerling CEO EHI Retail Institute Michael Gerling's passion is retail. After studying economics at the University of Muenster, his first job was at one the best-known retailer for groceries in Germany. At Edeka he spent six years and then started his successful career as a researcher at EHI Retail Institute (former DHI). Since 1999 he is the Managing Director of EHI. Michael Gerling's longtime experience and profound knowlegde of retail makes him a frequently requested expert. He is Managing Director of MLF, a voluntary group of medium-sized supermarket chains, as well as Member of the Advisory Board of EuroShop, EuroCIS, ANUGA (one of the biggest grocery fair in Europe), GS1 Germany. At the Forum for International Retail Association Executives (FIRAE) he is Treasurer and Jury-member for the acclaimed award “Supermarket of the Year”. During his career Michael Gerling worked in several projects with retailers like Breuninger, Neckermann, Tengelmann and Wal-Mart, in Germany and abroad. He is an expert in the international retail and wholesale business with a comprehensive personal network within the industry. Michael shares his views on the reatil industry through various speeches and articles. Mr. Wang Wei China Strategic Advisor Australia Azurium Shanghai Mr. Wang, China Strategic Advisor of Australia Azurium Shanghai; Executive Director of Shanghai XiAiDi Consulting Firm; EMBA of CEIBS; Senior International Affairs Advisor and Expert Member of Mall China Association; and Member of the Academic Board of Asia Pacific Commercial Real Estate College, an ICSC authorized training school, has more than 20 years of experience in the retail industry and commercial property development. He has held senior positions in various multinational companies and recognized brands such as Inchcape, FILA, Volvo, Swire and CP Group.  Mr. Wang Wei has actively participated in the industry development for landmark projects of first tier cities in China, e.g. Super Brand Mall, Shanghai Hongqiao Airport Retail and Shanghai Center Tower. With a broad vision and professional expertise, he has contributed significantly in the roles of positioning, design coordination, marketing and leasing, facilitating the perfect bonding of advanced international trend and local culture condition in the Chinese industry market. Mr. Wang is also a most popular columnist for China’s major industry media sites including Mall China, Sina Property and Wingshang Web. He continues to share insights and inspirations that are up-to-date with the world, yet appropriate for China’s conditions. Articles such as Comparison amongst American, Australian and Chinese Malls, The Fertilizers of China Shopping Mall’s Great Leap Forward, and The Real Impacts of Online Sales have generated enthusiastic influence in the industry.   Ms. Fan Jun Executive Vice President and Secretary General China Commerce Association for General Merchandise (CCAGM) Ms. Fan Jun, executive vice president and Secretary General of China Commerce Association for General Merchandise (CCAGM). With knowledge and experience in trade flow, general merchandise, retail industry and exhibition operation, Ms. Fan Jun devotes in researching, leading and promoting the development of department store retail industry. Mr. Victor Guo President China Shopping Center Development Association of Mall China Mr. Victor Guo, President of China Shopping Center Development Association of Mall China;Vice Chairman of Council of Asian Shopping Centers. Mr. Guo was previously served in Ministry of Commerce of China, Ministry of Internal Trade of China and State Bureau of Internal Trade of China respectively. He was appointed as Founding Secretary-General of China Federation of Urban Commercial Outlets Construction Administration, Vice Chairman, Secretary-General and Director of CGCC Shopping Center Professional Committee. As one of the earliest professionals in researching and promoting shopping centers and retail property in China, Mr. Guo has more than 12 years of industry experience and has published numerous professional theories and relevant literature in commercial real estate industry, such as China Shopping Center Report, Shopping Center Research and Practice and Shopping Center Exploration and Development. Mall China Information Center & Mall China, founded in 2002 is the earliest data information service center and trade cooperation promotion platform in China commercial property.  Please follow C-star news to learn more memebers for Advisory Board Committee.   

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    C-star Booth at K Shop 2017

    To further develop the Korean retail market, the C-star Team visited K Shop to meet and network with the local Korean retail market and its players. K Shop 2017 - Korea dominant Retail Design Exhibition held at KINTEX, Korea International Exhibition Center, September 14-16, 2017. K Shop is a global retail professional event in Asia, attracting many Korean retail industry and international exhibitors each year to provide a high-end trading platform highlighting retail solutions and business opportunities for exhibitors and visitors.

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  • Exhibitor Case Study | ICBC - 5G Smart Bank

    What can 5G bring to the world?   Industrial digitization with Internet of Everything, Smart Factory and Smart Scenic Spot Intelligent governance for smart city, smart community and smart mobility Smart life with telemedicine, autonomous driving and intelligent education   How to upgrade retail stores with 5G technology? Changhong Building Decoration Engineering Co., Ltd., our long-time friend, presents a convincing answer   Changhong Presents the ICBC - 5G Smart Bank The first 5G smart bank of ICBC Hebei Branch, developed by Changhong Building Decoration Engineering Co., Ltd., was officially unveiled at the ICBC Zhonghua Branch in Shijiazhuang.   Night view   The 5G Smart Bank of ICBC Zhonghua Branch is an attempt at digitalising conventional banking outlets with big data, Internet of Things, artificial intelligence, biometrics, 5G and other cutting-edge technologies to connect financial, social and lifestyle scenarios, and to provide customers with multi-channel, all-round services and intelligent, personalised experience. It is a smart bank that works well, looks good and is fun to use.     Design theme - “Light of Dawn · Hebei”     “Dawn” is the sunshine in the morning, representing vitality and a new start. The “Light of Dawn for Hebei” entails the light of hope, expressing the vision and confidence for a better future.   The brightly-lit hall, with flowing ripples and changing colours, conveys a design language that travels through time and space, signifying the passage, evolution and development of time. Light spots and stripes extend from the exterior to the interior like sunlight, echoing the design theme. The Fuxing high-speed train on the screen in the Smart Zone tells the story of Shijiazhuang, the city pulled by train. Ornaments and accessories such as the ancient tripod from Jizhou, porcelain from Dingzhou and paper cuttings from Weixian describe the magnificence of the “blessed and beautiful land".   Futuristic Business Hall     Four "smart" themes     The 5G Smart Bank offers personal services including "Smart Hall", "Smart Finance", "Smart Livelihood" and "Smart Health”.   Smart Hall: smart environmental control and traffic management.   Smart environmental control: Intelligent environmental control through IoT sensors collecting light levels, air quality and other parameters in the hall helps save energy, reduce consumption and achieve fine management. Specific smart systems include power system, lighting system, air conditioning system and fresh air system.   Intelligent traffic management: provision of personalised services through intelligent robots, virtual customer greeting and accurate customer identification. Capturing and analysing traffic and movement inside the hall contributes to autonomous management.   Smart Finance:  Customers can select e-buy, e-life, bank cards and financial products through the "Interactive Mall" and "Wisdom Tree” platforms. Digital screens can display bestselling products and provide comprehensive services for corporate and private customers. Remote expert support enhances service efficiency. Using smart containers, customers can self-collect products booked online instead of going to the counter, which helps enhance customer experience.   Futuristic Business Hall   Smart Livelihood: “Government affairs service window" connects the government and the people, helping to build a "service-oriented government". Internet, financial institutions and e-commerce offer financial services to farmers, agriculture, and rural areas, delivering corporate social responsibility by helping with targeted poverty alleviation. Outlets with inclusive services promote inclusion, support the economy and benefit people's livelihood.   Smart Health:  Smart identification, contactless temperature measurement, regular and dynamic disinfection, among other measures, are used to prevent virus transmission.   Futuristic Business Hall   5G Smart Bank combines finance with technology for innovative development, and actively creates an integrated service system to showcase financial service innovations with modern technology. It provides a new way of thinking and transformative development for conventional banking outlets.   Standard Business Hall   VIP Lounge Project name: Industrial and Commercial Bank of China - 5G Smart Bank Address: No. 172, South Zhonghua Street, Shijiazhuang, Hebei Province, China Area: 2,120 m² Designed by Changhong Building Decoration Engineering Co., Ltd.   As an old friend who has exhibited 6 times at C-star, Changhong Building Decoration Engineering Co., Ltd. has once again confirmed participation in C-star 2021 (Booth No. N5A18). We look forward to more innovative solutions from Changhong.  

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    Interview with David Low, CEO of Futuristic Store Fixtures

      Futuristic Store Fixtures is a store fixtures specialist serving global retail clients. At present, the company has more than 700 employees globally and has rolled out more than 7,000 retail stores across 56 countries, with the store size ranging from 1,000-40,000 square feet.   Mr. Low, as an international store fixtures specialist you serve top branded retailers. Can you give us some examples of the brands you are serving and what specific needs there were to consider?   David Low: For the last 15 years, we have been serving the core brands under US retail giant Limited Brands with proven results across the World – these include Victoria’s Secret, Bath and Body Works, PINK, and La Senza. In recent years we have also aggressively expanded to other leading global brands like Starbucks, Yves Rocher and Levi’s, across both Retail and F&B sectors in Asia. In addition, we are also serving top Chinese brands like Urban Revivo in China now. We see tremendous opportunities for brands expanding in the Asia Pacific market and see ourselves a good fit to be their strategic partner in the region.   To us, customer engagement and satisfaction is of paramount importance. We consistently strive to understand our customers’ needs, so as to review our model, methodology and cost structure to support their regional growth.   In addition, our prefabricated modularized system of producing store fixtures allows our customers to have consistent design, quality and economies of scale across their regional roll-out. Furthermore, with our production facilities strategically located across China, Malaysia and North America, we are able to deliver within a short turnaround time to major roll-out markets, especially in Asia Pacific.   From your perspective what are the most important trends in shop fitting globally, what materials are the most requested in store design and are there differences between the countries?   To start with, there is significant difference in shopfitting style between the West and the East. Western brands are very familiar with our prefabricated knock-down approach; while Asian brands tend to fit out store by store. Over in Asia, we frequently share with our customers that with a reasonable forecast, our model will be a wiser choice to ensure design and brand consistency as well as economies of scale in the long run.   In addition, Asian customers also prefer turnkey services, rather than just store fixtures alone. We have since incorporating a General Contracting arm, Futuristic Projects, which is our wholly own subsidiary, to complement our offerings so as to be able to offer holistic retail fit-out solutions to our customers. How does the growing E-Commerce influence brick-and-mortar retail, e.g. how can technology-based services be integrated and on the other hand what impact can classical retail have on online sales?   E-Commerce has definitely impacted brick and mortar retail to a certain extent, but retailers, especially those with a strong offline-to-online strategy, are quickly bouncing back with new offerings, such as experiential customer experience and mobile ordering etc. Classical retail will continue to enhance the brand positioning and market reach for retailers nonetheless. Futuristic’s strategy is then to work with these strong retail brands and continue to be their pillar of support for physical roll-out.   What major trends do you see in retail globally and what are your plans for the next 5 to 10 years?   Retail will continue to evolve with digital technologies, creating more experiential customer experiences, shortening of supply chain and any other creative & innovative offerings in every way you can think of. Futuristic will consistently improve ourselves to adapt to the changes – by digital adoption, process improvement to increase productivity, investment in our people, and expansion of our suite of offerings so as to serve holistic needs of our customers in all ways.   You achieved the “Best-Stand-Award” at C-star in 2017 for your excellent presentation. We are looking forward to your stand at the upcoming C-star. Thank you for the interview. ---------------------------------------------- Bio of Mr David Low David Low Chor Hoon is the Group Chief Executive Officer & Founder of Futuristic Store Fixtures Pte Ltd and has a PhD (Hon) in Philosophy (Business Administration), awarded to him by the University of Honolulu, USA. Having started out in the contracting business in 1979, David has over time developed, steered and transformed Futuristic Store Fixtures into a highly scalable mass-production fixtures outfit, servicing international customers across various retail sectors, including many global renowned brand names in lingerie, fashion & apparel, beauty care & cosmetics, sporting goods, furnishing and the telco industries. During the over three decades of helming the company, that has included his taking the company public, convincing new investors with his new strategic changes and then taking it private again, David’s quest was to perfect the art of retail store fixtures and this has brought Futuristic to an even wider global stage. Futuristic has since supplied to more than 7,000 retail stores, across over 56 countries, worldwide. Under his leadership, Futuristic Store Fixtures was selected as one of Singapore’s Top 50 Enterprises in 2001 while David himself was awarded Top Entrepreneur 2011 by Rotary-ASME and EY’s Entrepreneur of 2016 (Manufacturing Supply Chain) by Ernst & Young. He also clinched the EY’s Entrepreneur of the Year 2016 award and represented Singapore at the EY’s World Entrepreneur 2017 competition. While David continues to run Futuristic as a dynamic international company, with an attitude of constant innovation and evolvement, he is also a firm believer in lifelong learning and change in order for Futuristic to remain relevant in today’s constantly uncertain economy. He endeavours to keep sharing his vast experience and perspectives with people around him and to also benefit the younger generations.

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    New Exhibitor at a glance: Jump Display

    Among the various studies on consumer purchasing behavior, there’s one conclusion that "about two-thirds of the customer's purchases at the sales are non-scheduled and one-third are planned ahead." That’s why POP advertising can not only stimulate the random purchase of customers, but also effectively accelerate the decisive purchases. Therefore conveying the value of goods through POP is always pivotal to the VMD Designer. Outstanding POP marketing is able to create the all-round dimensional and best shopping environment for the customers. Today we would like to introduce Jump Display, one of the renowned exhibitors in POP marketing area. Jump Display Co.,Ltd was founded in 2005, located in Shanghai Pudong New District, Shanghai government granted Jump “high-tech enterprises". Since the establishment of the company, with the spirit of continuous innovation, Jump provides professional solutions,high-quality products and services for many international brands. The core business of Jump is Luminous products covers logo signages, light boxes, window displays, store fixtures, decorative lightings and other display props. Products are exported to Europe, the United States, Australia,Japan and other regions, and won approval and trust of customers.   Project at a galance   Windows display( acrylic sailing ship & model platform)   Windows display(metal)   LED display Windows display(LED install in metal) metal wall display (metal tube) The acrylic sailing ship is Jump made for MONGO window display)   (The satellite ball is Jump made for MONGO window display) More information, please visit http://shjump.company.weiku.com/

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    CNC – Get success done

    CNC is a company with expert services including shop decoration, commercial activities, showroom / museum, IP activities and exhibitions. We have experienced creative designers and customer service team, as well as engineering production team. We operate a large factory of 10000 square meters independently. Our products are well made. Our service is considerate. We are also one of the first companies in China to obtain their professional qualifications in exhibition engineering. We have passed the ISO9001-2008 international quality system certification.   We are committed to providing long-term store decoration, commercial activities, showrooms / museum, IP events and exhibition display services to high-end customers with high quality and service requirements. Our long term cooperation brands include: L'Oreal Group(France), (Honeys)Japan , Clarins(France), Eland( Korea), Grohe(Germany), Electrolux(Sweden) , Bosideng(China),Hisense (China), UPM (Finland), Bonfiglioli(Italy), etc. We are committed to providing high quality service to our brand.   Main Product: CNC provides service to Lancome for long period. It is a Lancome podium.   Shu Uemura is one brand from L'Oreal Group. It is a podium.   Honeys Group is the 2nd biggest listing clothing company in Japan. CNC is Honeys long-term supplier in store decoration. Grohe is one of most famous bath brand from Germany as well as CNC’s long-term client.   YSL is also one famous brand from L'Oreal Group. CNC provides service for YSL for long time.   Project Overview CNC has developed a new generation of Smart Retail Display System. ERDS, combined with IT technology, is able to achieve the new features needed for New Retail in the internet era. Which include: Display Informatization , Interactive Experience, Online purchase and Big data collection. ERDS can greatly promote sales, reduce inventory and logistics costs, reduce retail personal and training requirements and help to analyze product marketing. Further information about CNC, please visit www.cnc-expo.com.  

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    Interview with Xiamen Yiree Display Fixtures

    Interviewee: Mr. Sidney Philip, President of Xiamen Yiree Display Fixtures As a custom fixture manufacturer, you serve top branded retailers and chain stores for their fixture needs. 95 % of your products are exported to the U.S and European markets. What are the reasons why you want to play a bigger role in the Chinese retail market now and how do you want to attract Chinese retailer?   -This is a good question. Firstly, we are here to introduce our new service and new product.VR Rendering,  a New Magic Service from YIREE. The start of this sets a milestone of Yiree's strategic transfer from a traditional custom fixture manufacturer to a major integrated service company of retail space and stores designs,fixture designs and rendering as well as the interactive experience creation with core manufacturing capabilities. Smart Display Glass is  our brand new product as what we want to show in this fair , which is not only construction material but also interactive media with many benefits, environmental friendly & Energy saving, high strength, 80% transparency, etc.  Secondly, as you know, Euroshop has developed into the world's number one trade fair for retail investments since 1966. As one of the China's most international retail shows, C-Star is another "Euroshop" in China. We believe this important event will promise us the chance to market profitably and seize opportunities within China market and even the Asia market. And we  are looking forward to the interaction with all  the peer who will show up in the fair and all the visitors from all over the world.   Do Chinese retailer have different needs than European or American ones?   -Generally speaking, there's no different needs from China retailer compared with the European or American retailer. If it does, we'd like to say China retailer needs better lead time and faster service. Their project launching is moving much faster.   What materials are the most requested in store design and are there differences between the countries?   -As what we can see, the majority of materials have been used all the time are still metal and wood.  Well, in recent years more and more chain stores want their shops to look cool and unique by using many more special materials  rather than just metal and wood, such as concrete board, LED Lighting and PU sintra etc. We don't believe there are too much different material needs among the different countries. It really depends on which type of retailers and which type of brand stores you are working with.   From your experience how often do retailers change their interiors and again do the intervals differ from one country to the other?   -It's hard to tell how often the retailers change their interiors. It differs from years to days. Take Burlington Coat Factory (BCF) and Gentle Monster for example, BCF uses the same design for 5 years without change, while Gentle Monster changes their design once every 21 days for attraction and newness. The intervals also based on different brand needs. Different countries are the same story.  

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    KOSCAR INTERACTIVE CO., LTD

    Palo Alto-based technology company focused on the retail and fashion industries, providing user-centered digital solutions to classic business problems. Founded in 2009, Koscar is a global provider of intelligent digital signage systems and other interactive solutions. We work closely with our clients to develop Total Solutions based on their specific needs, offering a virtual fitting room experience for clothes shopping, digital product cataloging and interactive navigation.Engage Entertain Interact Koscar strives to bring rich digital experiences to in-store customers by allowing them to virtually try on many outfits and provide new ways to interact with merchandise catalogs. Only Koscar offers the complete package of market-ready proprietary software and hardware designed to help retailers better engage with their customers     Basic information of Interviewee and answers to the following 3 questions   Name: Li Bin Job Title/Department: Marketing Manager Company: KOSCAR INTERACTIVE CO., LTD Website: www.koscar.cn   C-star: Do you have new product and technology which will be displayed at C-star? Koscar: AR Interactive sandbox, New Program   C-star: What are your company's expectations for participating in the C-star Koscar: Improve the visibility and influence of the company and develop global customers   C-star: Why did your company support our C-star as always? Koscar: C-star has a certain influence in the retail trade show. The visitors quality is high and we can meet more potential customers.  

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    SANEBOON (BEIJING) AUTODOOR CO., LTD.

    展商风采 I 北京信步自动门有限公司 Company Profile Saneboon (Beijing) Autodoor Co., Ltd. provides high-quality automatic door products for all kinds of building entrances. As one of the “Top Ten Companies” in China’s automatic door industry, we always provide state-of-the-art products and services. Today, Gatestar launched by Saneboon will give customers new value. Gatestar is specially designed for commercial storefronts and building offices. Its unique structure and manual/automatic control technology allow the “smart experience starting from the door” to come true.   Key Products and Overview The door leaf of GS5 products uses 8+12A+8mm hollow tempered glass, which can improve the strength of the door body and has a better insulation and sound isolation performance. Provided by top international suppliers, the automatic door machine is smoother and quieter during operation. The designers also draw inspiration from the insulating and warm edge properties of the insulating glass to make color separation for the front, making the appearance and quality even more unique. Another highlight is the perfect combination of the automatic main door and the manual auxiliary door.   GS3 products integrate the autodoor with the manual door. The door leaf uses 6+9A+6mm hollow tempered glass, which not only improves the heat insulation of the automatic door, but also enhances the sound isolation level, creating a quieter business environment. In addition, the structure and appearance of the door leaf, especially the height of the upper folder, also reach the ultimate level. We have reduced the height to an unprecedented level, which has completely changed the appearance of the automatic door, giving you a refreshing impression.  GSF products have the function of both the automatic main door and the manual accessory door. Moreover, the sliding fan and the fixed fan of the autodoor can be pushed outward by 90 degrees, which satisfies the demand for wide openings under certain conditions. In addition, the designers have employed the hidden design for the evacuation device, thus guaranteeing GSF’s evacuation function and high visibility.   Basic information of Interviewee and answers to the following 3 questions   Name: Pei Ruixia Job Title/Department: Minister of Operation Department Company: Saneboon (Beijing) Autodoor Co., Ltd. Website: www.saneboon.com   C-star: Do you have new product and technology which will be displayed at C-star? Saneboon: New products: Brand-new Gatestar Storefront Door New technology: Integrated manual and automatic functions, integrated main door and auxiliary door; new button open mode; all-aluminum structure integrated beam; unprecedented energy-saving technology.   C-star: What are your company's expectations for participating in the C-star? Saneboon: We hope to provide “Saneboon” Gatestar series of products for more domestic and foreign retail store owners and introduce the products to more friends inside and outside the industry at C-star.   C-star: Why did your company support our C-star as always? Saneboon: C-star enjoys a strong influence and premium customers. We will continue to support C-star.    

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    Premium Exhibitor I Shenzhen COSUN Lighting Technology Co., Ltd.

    Shenzhen COSUN Lighting Technology Co., Ltd. (or called COSUN Lighting), which is affiliated with COSUN Group, has more than ten years’ experience for designing, manufacturing and selling in the signs and retail industry, and is one of the main manufacturing and suppliers who is specializing in lighting products. With high quality and excellent service, our products have been one of hot sales in the Europe, American, Asia & Pacific and Australian markets. Making perfect products and providing best service is our aim, we’ll pay more attention to management and service. Our main products are light panel, Swing Snap light boxes and LED window display. Light panel: relative to the traditional light bar & light transmission uneven display of the light, the use of laser light guide plate light guide uniform light uniformity, can be well applied in the retail industry in the exhibition, light boxes and other products. Max size :2m*3m Laser light guide plate using pulse control by laser in the acrylic plate carved out of the concave light guide point, the use of laser network density, size, to adjust the light guide plate uniformity and luminous efficiency. Relative to the crossed light guide plate is more in line with customer customization requirements. The LED Light Panel from COSUN Lighting is new innovate light source that is designed to be ultimately slim, even illumination and customizable to your design. This new innovate technology and design have been shown in all types of markets such as Retail, Signage, Display& Fixture, and Architecture and Design. Thin is in! Sleek and contemporary, Swing Snap light boxes are only 4/5” deep. These functional snap- open metal light box displays utilize new edge-lit technology to brighten your Duratrans graphics, posters, and advertisements while grabbing your intended audience’s attention. Suitable for the retail industry in accordance with the new plan to replace the demand for light. LED window display it’s very easy to put and change the picture using the magnetic lock. Ultra slim, thickness only 8mm-12mm. Horizontal or vertical; single or double sided. Can be hung either as a single light panel or as set of panels running vertically form ceiling to floor. It’s widely used in shopping center, photo studio, exhibits display, window display and etc. Our main markets are North America, Europe and Asia, the main customer types are design companies, shop brands, engineering companies, etc.   Click here to visit the Web page    

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    C-star 2017 - Grand Opening of the most international Retail Fair in China on April 26

    The third edition of C-star - Shanghai's International Trade Fair for Solutions and Trends all about Retail will be held from April 26 to 28, 2017 at Shanghai New International Expo Center. As one of the most international and professional platform tailored for the retail industry in China, C-star features four main product categories including Shopfitting, lighting and store design; Retail technology; Visual merchandising and marketing and Stand construction.   This year, C-star collocates with HOTEL PLUS to foster the cooperative development between retail, commercial properties and hotel industry, jointly offering a unique one-stop commercial space platform and all-inclusive solutions. The two shows span over 200,000 sqm of exhibition space in 17 halls and are expected to attract upwards of 100,000 visitors from around the world.   Highlights: Leading enterprises showcase the latest cutting-edge shop solutions C-star 2017 brings together 105 exhibitors from 10 countries and regions exhibiting the latest in retail technologies and product solutions. A wide range of industry-leading enterprises will be present at the trade fair to explore business opportunities and promote industry communications. Renowned brands participating in C-star 2017 include:     Shopfitting Futuristic Store Fixture(Singapore), who has realized concepts for Victoria's Secret, Levis, Gap or Ralph Laureen; Schweitzer Logistics (Italy), with customers like Armani or Dunnes Food-Stores; Shanghai Shopworks Display ( China) who work for Ralph Laureen, Michael Kors or Kate Spade; Crazy Colors Decoration (Italy); Tateyama (Japan); Cityinno, provider for facility environment design and Arcnode(China / France) etc.   Retail Technology Bizerba(Germany) with its wide range of products and services; Saneboon Autodoor (China), specialized in entrance system's R & D; SES-Imagotag (France), leading in electronic shelf labeling, or Kaoscar Interactive(China), an enterprise of multimedia terminals.   Lighting Innovations in lighting are shown by leading companies like CNLight (China) , or Self Electronics(China)- among many others.   Visual merchandising Being a great topic at C-star from Mannequins to Displays will be represented by companies like Pearl Mannequins (Japan), Matrix Frame (Netherlands), VKF Display (Germany), Genesis ( China) or Windo Displays (China / Netherlands) .   Interaction: C-star Retail Forum This year, the C-star Retail Forum presents international and Chinese retail experts who will be sharing their knowledge and experience about the topic of "The Retail Revolution in China: The Concept of New Retail and Solutions of the Future" offering the ideal platform to discuss the introduction of the latest retail concepts from overseas markets to the Chinese retail industry. Under consideration of a rapidly changing environment, it will be of special interest to see how China can better and innovatively incorporate e-commerce into the retail landscape.   As one of the highlights at C-star Retail Forum, the panel session co-organized by Winshang, the leading commercial properties portal in China, will feature the topic of "How to enhance new shopping experiences in the age of new retail." Among numerous acknowledged speakers are Mr. Wang Yueqing, Business Development and Governmental Affairs Director at K11; Mr. Wei Jianping, General Manager of Shanghai Joy City and Changfeng Joy City; Mr. Shen Wei, General Manager of Hema Xiansheng Mr. Li Xiaopeng, Founder of Chic Bus as well as Mr. Wang Zhigang, CEO at VIMIU.   Convenience: New Services New for this year, visitors and exhibitors may utilize the C-star Business Matchmaking System, an interactive online and offline tool to set appointments prior to the exhibition. Visitors preview the exhibitor information, make appointments and plan ahead of time. Likewise, exhibitors can prepare for appointments in advance.  The C-star Brand Zone Area - with a presentation area and a meeting room - offers another unique opportunity to efficiently getting adequate information for specific needs.   Hotspots: Designer Village and Retail Technology Village C-star’s Designer Village continues to be the perfect area for international design agencies to showcase unique concepts and inspirations. It offers an intensely rousing atmosphere with high architectural appeal, complete with a coffee bar and lounge area for meetings. One of the impacts of fast developing technology is that it brings the real world and the digital world more closely together. C-star Retail Technology Village will present advanced products from big data, artificial intelligence, mobile payment, logistic services and other innovative solution providers to show you the fineness of scene marketing, big data management, and how big data drives future retailing.   Support: Major industry associations along with retail experts’ participation As C-star gains in momentum and influence in China's retail industry, major industry associations are lending full support to the trade fair, with participation from various associations such as:   1.EHI Retail Institute, bringing a number of top retailers from Europe to the fair; 2.China Commerce Association for General Merchandise (CCAGM), participating the trade fair with market leading general merchandise enterprises; 3.Shanghai Chain Enterprise Association, bringing a number of top retail franchise stores from Shanghai to the trade fair; 4.Overseas Education College of Shanghai Jiaotong University, attending the trade fair with retailers from China Chain Enterprise CEOs EMBA programme; Visitor pre-registration will be closed on Apr 25. You may pre-register through C-star's official WeChat channel. Pre-registered visitors will enjoy free admission to the show (visitors without pre-registration can purchase admission tickets at RMB 30 per person).   As the official satellite expounder EuroShop - the world's leading trade retail trade fair, C-star benefits from being a unique business and knowledge platform and will continue its splendid success in China.   For more details, please scan the QR code to follow C-star official WeChat account, or visit the official website: www.c-star-expo.com. See you at C-star 2017!      Official WeChat   Press Contact: Ms. Renee Zhao Messe Düsseldorf (Shanghai) Co., Ltd Tel: +86-21-6169 8335 Fax: +86-21-6169 8301 Renee.zhao@mds.cn www.mds.cn   Organizers background information Messe Düsseldorf (Shanghai) Co., Ltd. Established in 2009, Messe Düsseldorf (Shanghai) Co., Ltd. (MDS) is asubsidiary of Messe Düsseldorf GmbH, one of the world’s top 5 exhibition organizers. MDS is committed to introducing industry leading trade fairs to China and providing Chinese and international customers with superior exhibition services. MDS is successfully holding more than 20 leading trade fairs and conferences in China, covering a broad range of industries including printing, packaging, wire and tube, plastics, renewable energy, medical devices, retail, safety and health, wine & spirits and caravanning. With a workforce of some 70 fulltime employees, the company’s head office is located in Shanghai with a branch office in Beijing. The worldwide outbound exhibition business (trade shows in Düsseldorf, Germany and other leading Messe Düsseldorf Global Shows) is organized by Messe Düsseldorf China Ltd. (MDC), serving Chinese exhibitors and visitors with superior customer service from its office in Hong Kong. Visit www.mds.cn for more information.  

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    Industry experts to discuss the concept of New Retail and Consumption Upgrading trends at C-star Retail Forum

    The concept of New Retail is based on a rapid rise of the middle class demographic and consumption upgrading; pursuit for personalized consumption and special requirements for services would trigger holistic upgrading of consumption. Only by fusing and jointly developing e-commerce businesses and traditional retailers can we satisfy the new trend of consumer needs.   As one of the most important C-star supporting programs this year, the C-star Retail Forum takes the theme of “China's Retail Revolution: New Retail concepts and Future Solutions”. The Forum is designed to promote knowledge exchange among industry elites from both Chinese and overseas retail fields, elaborating on new retail demographics, value propositions, expanding new and revolutionary retail visions and explaining how the Chinese retail market is changing. Overseas markets can introduce foreseeable philosophies into China to demonstrate how China’s retail industry makes innovative development while integrating e-commerce and how to make use of New Retail to maximize consumption. The Forum invites representatives from the industry’s leading retailers, suppliers and service providers in China and the Asia-Pacific in addition to representatives of government, associations, and research & education institutions. More Details as follows:   Keynote Speakers - At a Glance Seol Do Won Vice Chairman, Korea Chainstores Association (KOCA), Korea Topic: Korea's Retail Trends   Dr. Chatrchai Tuongratanaphan Executive Director , Thai Retailers Association Topic: Thailand Retail industry – Trends, innovation and opportunities   Wei Wang Strategic Advisor, Australia Azurium Topic: Advantages and opportunities brought by physical stores   Mr. Victor Guo Director, Mall China Shopping Center Development Committee Topic: Retail Nature and Thinking of New Retail   WINSHANG Micro Forum Knowledge Exchange Topic: How to Utilize New Retail to Upgrade Consumer Experience   Mr. Deng Junwen General Manager, Shanghai Shengeng Industry Development Co., Ltd., Zhonggeng Group Topic: Scenario Application and Prospect of Commercial IP   Ms. Wu Yanni Co-founder & COO, Penguin Guide, leading retail KOL in China Topic: How to Grasp Trend of Consumption Upgrading from a Niche Market   Silvio Kirchmair CEO, Umdasch Shopfitting Group Topic: Bricks-and-mortar shops are on the move – Offline strikes back! Hubert de Malherbe President Designer, Malherbe Design   Please make pre-registration in the expo to feel latest wave of retail forum!   >> Pre-registration for visitors

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    C-star Invited to the 15th China Department Store Summit on March 30-31

    C-star team accepts invitation to the 15th China Department Store Summit scheduled on March 30-31, 2017 in Sofitel Wanda Beijing to further promote C-star brand.   Themed,“Huge Changes in Retail”, the Summit highlights pivotal topics including “fusion, coordination, stimulus, empowering, iteration, value chain and new ecology”. By interpreting the policy documents such as Opinion of the State Council General Office on Pushing forward Innovation and Transformation of Physical Sales, it elaborates on new requirements made by the supply-side structural reform for innovation and transformation of retail industry, and provides guiding proposals for future development of retail enterprises.   The annual event China Department Store Summit is hosted by China Commerce Association for General Merchandise, CCAGM. As the official association supporting C-star, CCAGM again invites C-star to set up a booth in the Summit so as to provide face-to-face consultancy for CCAGM members to visit C-star in 2017.   >> Pre-registration for visitors

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    Premium Exhibitor - GSAN

    Guangzhou City GSAN Science & Technology CO.,Ltd, establish in 1998, specializes in R&D, production, operation, sales and service of POS system, cash box, barcode printer, barcode scanner, feed roller and related products. GSAN invites you to witness all-new retail experience in Shanghai New International Expo Center fromApril 26-28. Stand No: N5Y07 1. Company competency GSAN consists of a 1,700m2 factory and office building in Guangzhou as well as 1,000m2+ of warehouse and 100m2 product showroom space. GSAN also has a large factory in Hunan Province equipped with fully-automatic production line, which greatly improves capacity and ensures best-quality products at most competitive price.   2. GSAN employees GSAN’s 100 employees includes 6 engineers and 12 quality control personnel, with branches which can be found in major cities in China. GSAN has eight departments of foreign trade, in which employees possess specialized knowledge in international trade, and wonderful language skills (three employees have eight-year foreign trade experience). 3. Brand GSAN has 19years of experience in the POS system industry with GSAN○Rregistered in 102 countries in the world. 4. Business Development Every year, GSAN participatesin CES in Las Vegas, US, CEB in Brazil, GITEX in Dubai, CEBIT &EuroShop in Germany, Computex in Taipei and Canton Fair in Guangzhou, China.   5. OEM and after-sales service The different LOGO designs and materials effectively meet your needs. You enjoy free-of-charge repair and replacement of parts and components for GSAN products during the one-year warranty period. 6. Main products 15.4'' wide screen (16:10; support SSD and HDD at the same time; high resolution 1080*800; support VFD; support fan-free main board; stable and solid; stylish appearance)         

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    German Pavilion will present cutting-edge retail technologies from Europe

      Building upon last year’s successful cooperation, the German Pavilion will once again participate in C-star 2017 to present cutting-edge products and technologies from Europe to an audience of leading companies and decision makers from China and other regions in Asia. dlv - Netzwerk Ladenbau eV (the German Association for store fitting), one of the German Pavilion initiators, will accompany the German delegation and provide professional advice.   An overview of German Pavilion exhibitors:

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  • Sandro x Snoopy collection exclusively available at Harbour City, Hong Kong

    Source: Harbour City   Snoopy and the Peanuts gang are taking centre stage in luxury Parisian brand Sandro’s new men’s capsule collection. Using Peanuts creator Charles M. Schulz’s comic strip art from the 1960s, the Parisian design studio celebrates Snoopy and one of his alter egos, Joe Cool, as well as Snoopy’s best friend, Woodstock. Parisian design studio celebrates Snoopy and one of his alter egos, Joe Cool, as well as Snoopy’s best friend, Woodstock. The capsule collection of eight pieces contains two T-shirts, two hoodies, a round-neck sweatshirt, a jersey sweater and two leather accessories. Snoopy and Woodstock appear on backgrounds of gentle retro colours, lemon yellow and sky blue, and more minimalist colours, ecru and black with messages such as “Smile” and “Surf’s Up” appearing on the back of the apparel. These sweet illustrations and messages are printed and flocked. The collection is exclusively available in Harbour City, Hong Kong store starting from 16th April.   Source: retailinasia.com

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    ‘Retail is not dead’ – AS Watson COO explains the new standard for retail

      Online plus Offline (O+O) will replace O2O as the new standard for the retail industry, according to Malina Ngai, Group COO of AS Watson Group.  “The traditional strategy of O2O from the past generation drove customers from one channel to another, however O+O is totally different,” Ngai says. “It is more about creating an integrated experience to better serve customers’ needs, that enables them to shop across any channel, anytime, anywhere.” Ngai says O+O will be AS Watson’s core business strategy this year and beyond. She says the group’s extensive network of more than 16,000 physical stores and 100 e-commerce platforms across Asia and Europe, enables it to effectively use the retail model.  “O+O customers spend three times what an in store-only customer shops with us. It’s about creating a bigger share of wallet and higher customer lifetime value.” “[O+O] is an ecosystem that is powered by technology, big data and artificial intelligence. Just as important, it’s an organisation cultural change when it comes to managing the business and prioritisation.” Besides shifting its focus to the O+O business model, AS Watson also plans to expand its footprint with 1000 new stores opening this year.  “Physical stores will continue to play a significant role in creating our unique O+O experience,” Ngai adds. “Retail is not dead; it just needs to be better for our customers.” As all of the group’s brick-and-mortar outlets are connected to digital platforms, offerings are now not limited by shelf space. The group has also doubled its development of digital assets and content to keep customers engaged. The fulfilment capacities were expanded to meet the increasing demand through picking in stores.  “Customers of all generations are now increasingly mobile savvy and digitally connected. Experiences we developed focus on using customers’ own mobile phone to align with customer habits,” Ngai says.  Some of the O+O experiences that have been implemented at AS Watson include virtual makeup services, payments direct from the company’s mobile app WatsonGo, the Endless Aisle concept merging inventories on and offline into one and a digital Skin Analyser.    Source: insideretail.asia

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    JD.com partners with Louis Vuitton to launch a new model

    Source: JD.com   JD.com and Louis Vuitton have launched a unique model. Through the model customized by JD for Louis Vuitton, consumers may type “LV” in the search bar on the JD app and enter LV’s official mini program to enjoy the brand’s exclusive shopping experience. The unique model connects Louis Vuitton directly with JD’s high quality active customers, while providing immediate access to all Louis Vuitton products, further enhancing the luxury experience for JD consumers. “We are thrilled to partner with Louis Vuitton to further enhance the Chinese e-commerce luxury experience,” said Kevin Jiang, president of international business, JD Fashion and Lifestyle. “This is an unprecedented model which provides a seamless shopping experience, enabling more high quality consumers to enjoy all that Louis Vuitton has to offer. JD will continue to innovate in China’s luxury market to provide an unmatched experience,” continued Jiang. Since embarking on its journey in the luxury market, JD has continued to create new, high quality shopping experiences for its customers. The company has launched JD Luxury Express, which provides chauffeured hand delivery of luxury products purchased, giving customers the joy and delight of an experience commensurate to shopping at a brands’ offline store.   Source: retailinasia.com

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    Piaget to expand store network across China

    Richemont-owned Swiss watch brand Piaget has unveiled its expansion plan in Asia, with more stores planned to open in China this year.  The expansion in Asia’s largest market will help Piaget to strengthen its presence in the region where it has seen high demand, recording a five per-cent increase in sales during the last quarter of last year in China. “We’ll reopen a flagship store in Beverly Hills and also have projects in the Middle East and China,” Chabi Nouri, CEO of Piaget, said in an interview at the Watches and Wonders online event held last week. Besides China, the company also plans to expand its store network in the Middle East this year.  Piaget now has presence across 13 countries and regions in Asia, including China, Japan, Singapore, Thailand and Vietnam.   Source: insideretail.asia

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    Byredo launches Mixed Emotions showcase at K11 MUSEA, Hong Kong

      Source: K11 MUSEA   To celebrate the debut of Mixed Emotions, the Swedish fragrance brand Byredo launched its first-in-Hong-Kong olfactory showcase at the Gold Ball in K11 MUSEA on 8th April. Designed to encapsulate the tumultuous nature of our times, Mixed Emotions fuses the familiar with the unexpected to create an epicene scent that is comforting in its contrasts. The Mixed Emotions showcase highlights the artistic and creative narrative behind the newly-launched eau de parfum. Taking place at the heart of the cultural-retail destination, the showcase marks the cult-favourite brand’s first complete multi-sensory presentation. Immerse in Mixed Emotions, a thought-provoking scent that echoes the current, collective state of mind, and enjoy a screening of “Tall Are The Roots”, a cinematic short by award-winning filmmaker Fenn O’Meally.   Source: retailinasia.com

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    Pantone opens first store in Hong Kong

    Source: Pantone   Global colour authority and trend researcher Pantone has opened its first lifestyle concept store in Hong Kong. Dubbed the ‘Pantone Lifestyle Gallery’, the new Hong Kong store is located inside Tai Koo’s Eslite Spectrum bookstore inside Cityplaza, and opened in collaboration with lifestyle retailer, Issho, according Tatler Hong Kong. Spanning 600 square feet, the store design boasts several colour block shades in different tones — hot pink, blue, green, or orange hues — which mark out the differing instore zones. Here, customers will find a select range of lifestyle and homeware goods such as bedsheets, cushions, blankets and towels, from Pantone’s Funmix Collection. As for apparel, the Hong Kong store offers cotton and jersey t-shirts, sweatshirts, hoodies, and cotton-shell fabric slippers – all in the same colour block hues referenced in the store layout. In a Hong Kong exclusive, the Tai Koo outlet also retails a limited-edition tableware collection with minimalistic pinstripe designs (instead of colour blocks) and is made up of a coffee cup set, dishes and bowls. The exclusive collection comes in four colour options: red, green, and two shades of blue. In addition to the physical store, Pantone plans to stage events in Hong Kong throughout 2021. An online store is also scheduled for June this year via Issho.com, with updates being released on Issho 46’s social channels. In its most recent colour trend report revealed in December, Pantone named its two Colours of the Year for 2021: Illuminating and Ultimate Gray. Illuminating is a bright and cheerful yellow “sparkling with vivacity, a warming yellow shade imbued with solar power,” said Pantone at the time, in a statement. Ultimate Gray is “emblematic of solid and dependable elements. which are everlasting and provide a firm foundation. The colours of pebbles on the beach and natural elements whose weathered appearance highlights an ability to stand the test of time, Ultimate Gray quietly assures, encouraging feelings of composure, steadiness and resilience,” added Pantone.   Source: retailinasia.com

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    France's Remy Cointreau bullish on China market

    [Photo/Agencies]   French spirits group Remy Cointreau said it is accelerating efforts to cash in on increasing demand in China, its fastest-growing market. Sales in China now exceed levels seen before the COVID-19 pandemic, and the annual performance this year is expected to surpass that of last year, it said. The company plans to increase investment in Hainan province as it is bullish on booming growth opportunities related to the offshore duty-free and travel markets on the tropical island. Starting July 1, Hainan island, which aims to become a global free trade port, increased its annual offshore tax-free shopping quota from 30,000 yuan ($4,570) to 100,000 yuan per person. The range of duty-free goods has also expanded from 38 categories to 45, while the previous tax-free limit of 8,000 yuan for a single product has been lifted. Imported spirits became a new category that can be sold among a range of duty-free goods in Hainan. After receiving the corresponding license, Remy Cointreau said it has seen healthy sales growth of its products on the island. "With stagnant international travel, Hainan has become an increasingly important market for us. We focus on both the duty-free and non-duty-free markets in Hainan. Besides duty-free malls, we will increase the supply of our spirits at restaurants, bars and clubs in Hainan to present products during travelers' stays," said Nicolas Beckers, CEO of Remy Cointreau in China. "Hainan has been something new for us. It is now managed by a Chinese team that is dedicated to the local market. We will also attend the first China International Consumer Products Expo that is scheduled to be held in Haikou in May," he said. Meanwhile, in late January, French wine and spirits group Pernod Ricard opened a boutique shop at the duty-free shopping mall in Sanya, Hainan, to seize emerging business opportunities. Currently, China counts among the Paris-based Remy Cointreau's top five markets in terms of revenue. Sales during the Spring Festival holiday this year provided a big boost to the company's performance. Demand from an increasingly urbanized and high-income Chinese population and their evolving tastes are boosting spending on imported spirits. "Chinese consumers are increasingly looking for quality products, high-end services, and some limited editions tailored for the China market. The trend has become more prominent since the pandemic," Beckers said. The liquor retailer, with its portfolio of products including cognac, whiskey and champagne, said it would invest more in e-commerce businesses in China. It plans to seek potential partnerships with Chinese online group discounter Pinduoduo and Chinese video site Bilibili, in addition to its current cooperation with major e-commerce platforms Tmall and JD. Its online stores offer various brands and categories with limited editions, as well as some small-sized bottled products, as the distiller bets on China's rapidly growing e-commerce market. Remy Cointreau said it has products with a wide range of price levels, and it can tailor specific products based on the demand of different e-commerce platforms. In addition, it plans to conduct more livestreaming sessions, and would like to cooperate with some mini programs on social networking platform WeChat. "E-commerce has always been the strategy for us in China, and the online shopping market has developed even faster since the pandemic. The proportions of e-commerce shopping are smaller in overseas markets," Beckers said. "We would like to invite more KOLs (key opinion leaders) and renowned bloggers to recommend our products, and provide offline opportunities for customers to experience the products and know the stories behind them," he said. Remy Cointreau said imported spirits account for a small proportion of the alcohol market in China, and its market share is much smaller than Chinese white liquor baijiu. Still, the company is highly confident that the proportion will rise as many consumers have fostered new drinking habits. Ryan Christianson, owner of Xanthos Wines, a winery in Napa Valley, California, said: "Imported spirits are becoming increasingly popular in China. The biggest demographic worth paying attention to is millennials," Christianson said. "Chinese consumers have become much more sophisticated and adventurous about their preferences, and they are looking for more styles from different regions and different flavor profiles," he said.   Source: global.chinadaily.com.cn

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    London brand Yuzefi launches on JD

    Source: Yuzefi   Yuzefi, a London handbag brand with a cult following on Instagram, launched a flagship store on JD on 29th March. This is the first time for the designer brand to open a flagship store on an e-commerce platform in China. The brand’s best-selling collections, such as Dip, Daria, Bom, Loaf, which are difficult to order globally, are made available on JD through the store. Meanwhile, Yuzefi also introduced its new Small Woven Basket, Doris and Mini Fortune Cookie collections through the flagship store. Since the COVID-19 outbreak, an increasing number of consumers, especially China’s consumers who born after 1980 are the core purchesers of luxury products on JD, which are also the target consumers of Yuzefi. In addition to high-quality young consumers, JD’s nationwide logistics network with a guarantee of delivery efficiency is another reason why Yuzefi launched a store on JD. Multiple renowned fashion and luxury brands have launched flagship stores on JD.com since the fourth quarter of 2020, including Italian luxury brand Stefano Ricci, British designer brand Vivienne Westwood, LVMH Group fashion brand JW Anderson, designer accessories brand Anya Hindmarch, French silverware and jewelry brand Christofle and Japanese streetwear label White Mountaineering. “Since the outbreak of pandemic, we are facing an increasing demand for of luxury brands’ products. JD Luxury is targeting to increase its luxury partner pool so as to provide a wide range of selections for JD’s consumers,” said Kevin Jiang, president of International Business at JD Fashion and Lifestyle.   Source: retailinasia.com

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    Chinese women spend more on home beauty products, create huge market

    [Photo/official website of Ulike]   Chinese women are increasingly paying attention to the art of enhancing their natural beauty. They are spending more on home beauty devices, and a niche has developed for related business retailers. On lifestyle-sharing app Xiaohongshu, or Little Red Book, there are more than 20,000 messages about home beauty gadgets that help with tasks such as whitening and moisturizing skin, treating acne breakouts and turning back Father Time's relentless efforts. For Chinese women between 20 and 49, nearly 60 percent of surveyed respondents said they have used at least one type of home beauty device, according to a report jointly released by research company CBNData and Tmall Global, an e-commerce platform. In 2019, sales of home beauty instruments reached 70 million units in China, with the volume sevenfold higher than the level seen in 2015, the report found. "Home beauty instruments, laser hair removal devices and electric toothbrushes have become essential products for young female consumers, as they increasingly care about appearance and body shape management. Young people's anxiety about aging has also fueled the growth of beauty devices," said Li Jincan, an analyst at the LeadLeo Research Institute, a market research provider. "In addition, numerous content marketing campaigns on social media platforms and livestreaming sessions has driven the sales of home beauty devices online. Those products that are equipped with various advanced technologies have satisfied wide-ranging demand from shoppers," Li said. A group of retailers have joined the rapidly growing emerging sector of laser hair removal devices. Ulike, a major retailer that focuses on producing painless home laser hair removal devices, said it plans to further increase investment in research and development, and it is confident in the growing demand of such devices among Chinese females. Currently, the company has two large-scale research and development centers in Shenzhen, Guangdong province, and in Seoul, South Korea. In early March, some social media accounts posted fake information about the quality and safety of Ulike hair removal devices, and their misinformation caused the company to suffer significant business losses. "This will undoubtedly destroy the market order of fair competition and harm the firm's reputation. It also had a negative impact on the whole sector. Competitors should improve the quality of their products and maintain fair competition," said Pan Yuping, chief executive officer of Ulike. "The home laser hair removal device sector is developing rapidly. We will increase investment in R&D to develop more advanced products that are comfortable and convenient to use," Pan said. The issue suggests a fast growing home laser hair removal device market, and undergoing beauty treatments at home are increasingly becoming a trend in the country. Compared with Europe, the United States, Japan and other countries, the penetration rate of home beauty devices is still relatively low in China, and there is considerable room for growth, the CBNData and Tmall Global report found. "Small and smart home beauty devices can help consumers save on the time and money required to go to hospitals or beauty clinics, and they can carry out skin care management easily enough at home. Compared with professional institutions, which post high prices, home beauty devices can significantly save on costs," Li of LeadLeo said. "Consumers who were born in the 1980s and 1990s make up the core groups of buyers, and an increasingly younger demographic who were born after 2000 are joining the party. More men have also begun to use beauty devices to turn back the hands of time." Similar to Japan and Europe, China currently manages most home beauty devices using the same standards as for small home appliances. With improved supervisory standards and the launch of new products, the market share of home beauty devices will continue to increase in the next few years, and more types of products are expected to emerge, LeadLeo said.   Source: www.chinadaily.com.cn

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    Siemens partners with JD Home Appliance

    Source: JD   German conglomerate company Siemens officially partners with JD Home Appliance stores to bring high-quality appliances and lifestyle to JD customers. The announcement was made at a signing ceremony held in Nanjing, Jiangsu province on 25th March, attended by Dr. Alexander Dony, CEO of Bosch Home Appliance Greater China, and Fan Xie, president of JD Home Appliance. With the addition of Siemens, JD will be able to offer more diverse products in offline stores and increase the proportion of high-end products, to better meet the demands of customers in lower-tier markets, the markets that JD Home Appliance stores originally focus on. Siemens is also actively expanding in lower-tier markets and will bring its innovative and premium products to more customers through more than 15,000 JD Home Appliance stores around China. Introducing more high-end products to offline stores and enriching the product makeup is one of the goals of JD Home Appliance. “This year, in addition to focusing on lower-tier markets, we are also going to open bigger JD Home Appliance stores in first and second tier cities, and upgrade the stores in terms of products, services and digitalization abilities. Introducing premium brands like Siemens is exactly what will help us to achieve this goal,” said Jun Liu, general manager of JD Home Appliance stores. Last year, JD Home Appliance stores formed a partnership with Panasonic. More international and high-end products will be introduced in the future. C-star - Shanghai's International Trade Fair for Solutions and Trends all about Retail, is the official satellite event of EuroShop, the world's leading retail exhibition. From August 31 to September 2, 2021, the retail expo is set to take place in Shanghai New International Expo Center, providing a one-stop purchase and communication platform for industry professionals to explore the cutting-edge retail design concept and smart retail technology solutions.   Source: retailinasia.com

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    US lingerie retailer to open more stores, launch exclusive products in China

     [Photo provided to China Daily]   Victoria's Secret, the United States-based lingerie retailer, is opening more stores and launching exclusive swimwear collections in China this year, with an eye on further expanding its presence in the country.   Last month, the company launched new swimwear collections via online platforms and at select brick-and-mortar stores globally. In China, the swimwear will be sold at three stores in Beijing, Shanghai and Guangzhou, Guangdong province, in addition to its official online store, according to the company.   The swimsuit series will include bikinis and one-pieces, and are priced between 198 yuan ($30) and 798 yuan. In 2019, the company started reselling its swimsuits collections, after suspending sales of the products since 2016, as it fell short of inclusivity standards since the available sizes ended at "L" or large.   This year, Victoria's Secret has launched its latest adjusted female swimwear products with sizes ranging from XS to XL and in different chest measurements, as the company aims to cater to more consumers with different body shapes.   Victoria's Secret will permanently close a group of stores in North America this year. But it will continue to increase its investments in China.   The company will open new outlets in the country that include flagship stores selling several types of products such as lingerie, sleepwear, other accessories and swimwear.   Since late 2019, Victoria's Secret started a new brand strategy that featured more styles. In early 2020, the brand launched its lingerie advertisement images with plus-size models, at a time when the company lost some of its market share to more size-inclusive brands.   "The swimsuit products of Victoria's Secret have a certain group of consumers and enjoy a remarkable influence. The new collection introduced in China has made some adjustments based on the purchasing demand and body shapes of Chinese women," said Li Jincan, an analyst at the LeadLeo Research Institute, a market research provider.   "The new series is expected to get a good market response in China. For Victoria's Secret, a brand that mainly features sexy images, swimsuits play an important role in helping the brand to strengthen its diversified image and generate more profits," she said.   With more consumers pursuing healthy body shapes and advocating various looks, the impact of sexy marketing is gradually weakening globally, said Li from LeadLeo.   "In China, more local brands with different swimwear styles catering to a wide range of sizes have constantly emerged, and they are suitable for diversified groups of consumers. While the main consumer group of Victoria's Secret is relatively single, we will wait and see its performance in China."   In late February, Victoria's Secret's parent company L Brands reported fourth-quarter earnings for the financial year 2020. During the fourth quarter that ended on Jan 30, L Brands achieved sales revenue of $4.82 billion and net income of $860.3 million, compared with a loss of $192.3 million a year earlier.   During the same period, Victoria's Secret same-store sales dropped 3 percent year-on-year, while the decline was significantly narrower on a quarterly basis, according to its earnings report.   Globally, the scale of the swimwear market is about half the lingerie market. In 2019, swimwear and sports goods sales across the world stood at $47.3 billion, and a large part of the revenue came from the United States, according to LeadLeo.   Between 2019 and 2023, the compound annual growth rate of the swimwear and sports goods market is expected to reach 2.4 percent. In 2019, sales revenue of swimwear in the US reached $47 million, and sales in the United Kingdom reached $2.1 million, data from LeadLeo found.   On another front, more environment-friendly swimwear products have emerged in the market. Swimsuits are designed to resist sunlight, chlorine and salt water, and the material is thus more difficult to be biodegraded and recycled.   It has increased the burden of waste disposal in the swimsuit industry, and more brands have recently introduced swimsuits made from materials that have a limited impact on the environment globally.   In June last year, Japanese multinational chemical company Asahi Kasei Corp launched a sustainable swimwear brand, which is made from fully regenerated fiber.   C-star - Shanghai's International Trade Fair for Solutions and Trends all about Retail, is the official satellite event of EuroShop, the world's leading retail exhibition. From August 31 to September 2, 2021, the retail expo is set to take place in Shanghai New International Expo Center, providing a one-stop purchase and communication platform for industry professionals to explore the cutting-edge retail design concept and smart retail technology solutions.   Source: www.chinadaily.com.cn

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    Louis Vuitton Launches Objets Nomades

    Photo by rli.uk.com   The exhibition in Hong Kong introduces the brands latest edition of the Objets Nomades Collection.   Located at Hong Kong’s landmark Pedder Building in Central, the exhibition features a series of rooms that have been designed by architecture firm NCDA as a ‘reinterpretation of the historical mansions found throughout the city’. Spanning across two storeys, the newly-launched exhibition showcases Louis Vuitton’s preview of Zanellato/Bortotto’s Lantern ahead of its international launch set for later this year.   The Louis Vuitton Objets Nomades collection was launched in 2012. The collection is a series of collectible items that have been created by international designers including Atelier Oi, Atelier Biagetti and the Campana Brothers. A number of new Objets Nomades are introduced at the exhibition, including the new Anemona table by Atelier Biagetti.   C-star - Shanghai's International Trade Fair for Solutions and Trends all about Retail, is the official satellite event of EuroShop, the world's leading retail exhibition. From August 31 to September 2, 2021, the retail expo is set to take place in Shanghai New International Expo Center, providing a one-stop purchase and communication platform for industry professionals to explore the cutting-edge retail design concept and smart retail technology solutions.   Source: www.rli.uk.com

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    Manu Atelier Launches on Net-a-Porter China

    Photo by rli.uk.com   The Turkish leather goods company is launching on the platform with the intention of growing their business and target the East Asian market.   Manu Atelier, which is a relatively new brand at seven years old, began their international expansion in 2017 when they partnered with Net-a-Porter, Selfridges, and Opening Ceremony to assist their expansion into new markets. The brand saw a successful entry into China when they launched a store on JD.com last July and has since partnered with a number of key prominent public figures in China, including singer Lai Meiyun, actress Cai Wenjing, and pop star Meng Jia.   Manu Atelier’s partnership with Net-a-Porter China will see the launch of product offerings including handbags and shoes. The iconic Cylinder bag has been one of the brand’s best sellers in the country and China is now the number-one region for Manu’s wholesale category, representing around 34 per cent of their wholesale business.   The product offerings will launch in July 2021.   C-star -  Shanghai's International Trade Fair for Solutions and Trends all about Retail, is the official satellite event of EuroShop, the world's leading retail exhibition. From August 31 to September 2, 2021, the retail expo is set to take place in Shanghai New International Expo Center, providing a one-stop purchase and communication platform for industry professionals to explore the cutting-edge retail design concept and smart retail technology solutions.   Source: www.rli.uk.com

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    Salvatore Ferragamo: a new omnichannel pop-up lands in Beijing

    Source: Salvatore Ferragamo   Salvatore Ferragamo, the iconic, timeless Italian luxury brand, has recently opened a pop-up store at SKP Beijing for the launch of their new Silk Capsule Spring/Summer 2021 collection.   Collaborating with a creative agency based in Hong Kong and Shanghai, Branding Records, Ferragamo successfully created an immersive stage in line with its omni-channel retail strategy. Aiming at refreshing and fostering the creative and buoyant side of the brand beyond its long recognised savoir-faire, Salvatore Ferragamo translated and contextualised the brand storytelling into an one-of-a-kind emotional experience, to bridge and connect with the young, chic and trendiest generation in mainland China.   Source: Salvatore Ferragamo   The pop-up store is bold, exploratory, and loud in expressing the brand personality, making it the perfect tool in boosting brand awareness and connections. Constantly innovating and evolving in style, Salvatore Ferragamo turned the pop-up store into an exotic and extravagant mansion, filled with the extraordinary signature prints from the new collection which is characterised by the patchwork of iconic elements from Maison’s silk heritage.   Inspired by the brand icon, the store is divided into two rooms linked by a main entrance, with funky animal statues holding iconic Salvatore Ferragamo products serving as photo-worthy spots, whilst the center piece is located inside the right room where a bathing gorilla statue was holding a limited China edition Top Handle handbag. The colourful and appealing store design captivated the customers who are encouraged to share their photos taken with relevant spreadable shout-outs (hashtags) on social medias — a great way to generate noise among the crowd.   Source: Salvatore Ferragamo   Challenging the boundaries of the concept of brick-and-mortar, technology played a big role this time in enabling the interaction between Ferragamo and the customers. Complemented by a WeChat mini-program, the store demonstrated a smooth Online-to-Offline (O2O) enablement, to drive traffic to both physical and digital touch-points.   Through the mini-program, customers can enjoy a multi-sensorial sneak-peek of the Pop-up store enhanced by animations and soundtracks, save and share screensavers inspired by the new collection prints, explore or even purchase seamlessly the signature Salvatore Ferragamo products online.   Source: Salvatore Ferragamo   An invitation to the offline pop-up store will be sent to the customer upon completion of the digital exploration, where they can redeem a gift afterwards. The pop-up store and the WeChat mini-program, reinforcing each other to build and deepen the brand relationship in an engaging way.   Welcoming the customers to dive in the enchanted world designed by Salvatore Ferragamo with all senses involved, this exclusive pop-up store extended the brand’s reach to the younger generations in mainland China, by communicating brand authenticity through a cutting-edge customer engagement practice, and transforming the customer journey, into an immersive, interactive and dreamlike exploration.   Source: retailinasia.com  

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    New cosmetics shops bucking virtual trend

     [Photo provided to China Daily]   Youth-oriented brick-and-mortar makeup venues show that being there still matters   During the past year when brick-and-mortar stores of all sorts were having a difficult time, newly emerged offline makeup collection stores sustained their rapid expansion in spite of the pandemic.   By January 2020, Shenzhen, Guangdong province-based The Colorist, had opened more than 50 stores in 20 cities across China.   Guangzhou-based Wow Colour established nearly 300 offline stores throughout 2020.   H.E.A.T, also based in Guangdong's capital city, had its finger on the fast-forward button as well of late. Between July 2020 and December 2020, it opened nine brick-and-mortar stores, with average monthly sales revenue surpassing 800,000 yuan ($123,040).   The growth was achieved despite the overall downward trend of China's cosmetics sector. According to a report by management consulting firm McKinsey& Co, February 2020 sales revenue of China's cosmetics and personal care sector dropped by 80 percent year-on-year.   "Many offline stores and commission agents said that the pandemic had inflicted heavy losses on traditional physical cosmetics stores. Self-employed sector participants saw many closures, while most of the traditional chain stores canceled expansion plans. In contrast, the quick expansion of new makeup stores during the pandemic period demonstrated boldness," said a market research report from cbo.cn, a Wuhan, Hubei province-based cosmetics industry news portal.   And the expansion of new players proved to be a success. In September and October 2019, customer volume at new stores of The Colorist in Shenzhen and Guangzhou each surpassed 14,000 on opening day, with people visiting the stores lined up.   On Jan 15, 2020, the day that the first store of The Colorist in Beijing cut the ribbon, daily sales revenue surpassed 200,000 yuan.   Before the opening of The Colorist store in Guangzhou's OneLink Walk shopping mall, Cecilia Chen, a 26-year-old office clerk, had been planning to visit the store for days.   "On opening day, my friend and I arrived at the shopping mall at 9:40 am, 20 minutes earlier than its opening time, just to squeeze into the first batch of visitors to the store," said Chen.   When they arrived, they found that the shopping experience was worth the wait, she recalled.   [Photo provided to China Daily]   "Inside the store, there was a collection of hundreds of cosmetics brands, including Japanese, South Korean and Thai names. I no longer need to shop overseas, and the prices are quite reasonable,"Chen said.   "Besides, the store itself is like a wonderland," she added.   The lighting and layout immersed them in a pleasant atmosphere.   "Checking out the dazzling goods, trying on makeup, discussing with my friend about what to buy and finally making decisions-my whole shopping experience was amazing," Chen said.   Despite contagion challenges affecting physical stores, one expert weighed in on how new makeup shops are still managing to prosper.   Huang Cuifen, an analyst at online cosmetics portal mztoutiao.com, said that apart from the decorations, store employees also provide visitors with a comfortable shopping experience.   "Unlike traditional cosmetics stores, shop assistants in the new ones don't oversell the products. Normally, they don't actively approach customers, leaving them enough space and liberty to make their own decisions," Huang said.   "I feel comfortable with self-service shopping experience. We had a great time in the cosmetics collection store, where we could try as many colors of lipstick and eyeshadow as we liked and gave each other advice. The shop assistants didn't bother us. They only approached when requested," Chen said.   In addition, Huang said that new makeup collection stores specifically target millennials and Generation Z customers, deploying precise marketing strategies.   For example, stores like The Colorist, Wow Colour and H.E.A.T tend to use bright and bold colors, trying to catch youthful eyes.   Meanwhile, Beijing-based makeup store Harmay adopts a minimalist industrial style in its decor, shaping its own unique characteristics to attract young consumers who are pursuing novelty and independence.   Furthermore, taking advantage of star power appeal, The Colorist signed on Chinese Gen Z rapper Wang Linkai to be its celebrity spokesman.   "Consumers who visit the offline store and post pictures online can get a poster of Wang. As a super fan of the male hip hop artist, there is no reason for me to refuse to visit," said Liu Yan, a 22-year-old college student who paid a visit to The Colorist's store in Wuhan and received a free poster.   "New makeup collection stores are good at keeping up with youth demand, accumulating deep insight into their preferences and totally debunking the trope that 'e-commerce is overtaking physical stores'," analyst Huang said.   Shi Qiwei, founder and CEO of H.E.A.T, believes offline consumption creates value, and that offline consumption is critical to brand upgrades and user experience enhancement.   "COVID-19 won't change the fact that offline retail enjoys rigid demand. Besides, the pandemic will eventually go away," Shi said.   [Photo provided to China Daily]   "This is why we are opening offline stores and putting efforts into the sector."   For the cosmetics sector, offline experiences are especially importable. According to a report issued by China Insights Consultancy, the country's retail cosmetic sales will surpass 450 billion yuan by 2023, with a compound annual growth rate of 11.6 percent. The retail market driven by the offline user experience still has great growth potential.   A Reuters survey showed that in 2019, although online cosmetics consumption expanded rapidly, 86 percent of those surveyed still preferred immersive offline shopping experiences, and brick-and-mortar retail was their first choice as they were able to see what the cosmetics really looked like and actually try them on.   Peng Yao, CEO of The Colorist, attributed the company's success to the integration of offline and online channels.   "While using bright and bold patches of color to bring consumers into physical stores, we apply online smart operation systems into our brand selection and supply chain management, warehousing and logistics to achieve higher operational efficiency," she said.   With their recent success, industry experts worry over whether new cosmetics collection stores will be able to retain traffic volume and maintain long-term development.   Wang Peng, an associate professor at Renmin University, said:"New makeup collection stores now doing well have first-mover advantages.   However, their business modes are easy to copy. Companies should think of how to further cultivate resources, raise brand recognition and leave a deeper impression on consumers. They may try out methods to better reach young consumers, like digital marketing, group buying and cosmetics blind boxes, said Wang. "Related resources and a professional team are needed to better promote brands more broadly and deeply, and make brands distinguishable from rivals," Wang added.   Source: www.chinadaily.com.cn

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    Duravit launches on JD.com

    Source: DURAVIT   Duravit, an international manufacturer of designer bathrooms with over 200 years of history, launched a flagship store on JD on 26th March. The brand chose to debut its SensoWash® Starck f Shower Toilet in the Chinese market on JD to mark the new store’s opening.   Thanks to booming home improvement demand in China, sales of Duravit in China increased by 20% YOY in 2020. China has become the No. 1 single market for Duravit, and the brand has seen robust sales growth.   JD’s high-quality consumers with strong consumption power are a perfect match for Duravit. Furthermore, JD’s professional home improvement and installation services are one of the reasons why Duravit chose to work with JD. JD’s nation-wide logistics network will also improve Duravit’s delivery efficiency to further meet consumers’ demands for fast delivery.   In addition to the SensoWash® Starck f Shower Toilet designed by prominent designer Philippe Starck, a French industrial architect and designer, Duravit will also bring its other best-sellers, such as integrated intelligent toilets, wall-mounted toilets, and bathroom furniture, to JD. Duravit has also integrated its WeChat mini-program with its flagship store on JD, making it possible for consumers to enjoy a seamless shopping experience.   “JD’s years of accumulation in retail, supply chain, and payments makes the online shopping experience more efficient and smooth, and can also help us to attract and target more consumers,” said Peter Bromberger, Duravit’s managing director China and vice president of Asia Pacific.   “We will work closely with JD to explore e-commerce, and provide consumers with comfortable, clean and ideal bathroom spaces,” continued Bromberger.   “JD’s efforts in providing high-end home improvement solutions align with Duravit’s focus to create a one-stop decoration solution for consumers. Both sides will work together create more exquisite bathroom improvement solutions for Chinese families,” said Chao He, general manager of JD Home and Lifestyle business.   Source: retailinasia.com

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    Upper House opens a new dining concept Salisterra

    Source: Upper House   Crowning the top floor of The Upper House, Salisterra will open in mid-April 2021 in Hong Kong.   Drawing upon the spectrum of colours and flavours from the Mediterranean, the new dining concept will deliver a layered and social dining experience high above the city, combined with the culinary finesse of London-based Michelin star Chef Jun Tanaka, and the design flair of acclaimed architect, André Fu.   Source: Upper House   Formed by the Latin words ‘salis’ for salt and ‘terra’ for earth, Salisterra will capture the richness of the Mediterranean with the warmth and familiarity of a neighbourhood bistro.   The understated elegance and unmatched personalised service that have each become synonymous with The House Collective, will be threaded throughout the experience. Focusing on fresh, vibrant flavours, the menu will draw inspiration from the coastal cuisines of France and Italy, where good food and wine are about bringing people together.   Source: Upper House   Salisterra’s talented mixologists and sommeliers will work alongside the culinary team to offer a refreshing drinks programme.   Further enhancing the relationship with The Upper House architect which began over a decade ago, Andre Fu has reimagined Level 49 with earthy and bold colours of the Mediterranean juxtaposing the striking geometry of the Hong Kong skyline.   Source: retailinasia.com

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    Two in three favour omnichannel for buying appliances in China

    [Photo by JD.com]   One in five does online research first before buying in an offline store.   Two-thirds of consumers in China prefer an omnichannel approach, or a combination of online and offline methods, when purchasing electric appliances, according to a report conducted by Digital 100 and revealed by JD.com.   According to the report, 17% of customers prefer to first view and test the product in an offline store before purchasing online, which allows for further research and comparison before making a final decision.   Meanwhile, over one in five (22%) does online research first to select potential products of interest, and then visits an offline store to test the product in person before purchasing the product online.   Through this, customers can also choose whether they prefer to pick up a purchase at an offline store, or have it delivered directly to their homes, providing additional options for convenience and peace of mind.   Source: retailasia.net

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    Sweaty Betty opens first consignment store at Flex Studio in Hong Kong

      British athleisure brand Sweaty Betty, in partnership with Rue Madame Fashion Group (RMFG), announced the opening of its first consignment store at Flex Studio in One Island South Wong Chuk Hang, bringing the brand’s newly released class of 98’ collection to Hong Kong.   Located in Southside, Flex is a premium, boutique fitness studio recognised as Hong Kong’s home and Teacher Training centre for Classical Pilates. They cater to the needs of individuals across all fitness levels. The new concession store is design with the London urban inspired fit-out and styled mannequins alongside the brand’s signature fun quotes.     In the new class of 98’ collection, it celebrates founding year. Full of feel-good 90s vibes, it features varsity stripes, super bright colours and an old school print that’s made up of the number of 98 + Sweaty Betty logo.   Sweaty Betty’s Q221 Spring Summer Collection takes customers a journey of transformation and growth. This is a collection designed to transform, empower and discover new boundaries. The season is broken down into two main stories: Adoption and Modular, Multi- functionality and fluidity are central themes in the collections with key pieces that adapt to different environments.   Effortlessly combining fashion, fitness and stylish prints, Sweaty Betty also carries a full range of leggings, jumpers, sport bras, swimwear, bags, workout kits and accessories.   Source: retailinasia.com

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    EXCLUSIVE INTERVIEW with MINISO’s CMO

    Source: MINISO   MINISO is a lifestyle product retailer, offering household goods, cosmetics, and food at affordable prices. Since its first store opened in Guangzhou in 2013, MINISO has opened more than 4,330 stores in over 80 countries and regions in 7 years. With a focus on sleek design and fun trends, its mission is to assure through its products that a better life has nothing to do with the price.   Retail in Asia had the pleasure to interview MINISO’s CMO, Robin Liu, about e-commerce, consumer insights post-pandemic, and brand upgrade in Mainland China.   Xiaobin Liu (Robin Liu) joined MINISO in 2019 and is currently the Chief Marketing Officer and Head of E-Commerce Business at MINISO. He is responsible for the business of MINISO and its related brands, product marketing, public relations, user operations and global e-commerce. Before joining MINISO, Robin gained 14 years of rich marketing and communication experience on both the in-house and agency sides. Robin holds professional experience in Brand Management, Product Marketing & Operations; maintained solid media and partner relations, and also possesses extensive knowledge and a deep understanding of the TMT & FMCG industries.   RiA: What is the concept/story behind the brand?   Robin: Founder and CEO Ye Guofu gained inspiration for MINISO while on vacation with his family in Japan in 2013. He came across a number of specialty stores in Japan which stocked good quality, well designed, and inexpensive products that were mostly manufactured in China. Leveraging his knowledge and experience in product development, supply chain, and channel resources gained from running fashion chain brands, Ye launched MINISO with its headquarters in Guangzhou, China, a brand which caters to young people around the world.   Source: MINISO   RiA: How has the brand evolved over the years?   Robin: Since 2013, MINISO’s business model has not changed fundamentally. In 2020, MINISO launched brand upgrading strategy, after 7 years of fast growth and expansion globally. MINISO will make more efforts on improving operation efficiency and customer experience, instead of a single-minded pursuit of growth. At brand level, MINISO positioned itself as “low budget with high quality” brand and keep sailing on its expanding journey.   Source: MINISO   In 2021, MINISO has launched its “X strategy”, committed to diversifying its business and becoming a world-leading new retail platform capable of incubating more sub-brands, such as TOPTOY.   RiA: What is the customer profile? How has it changed before and after Covid-19?   Robin: With its cute trinkets, handy gadgets in adorable packaging, colors, and a decent price tag, MINISO‘s target audience ranges from the age of 18 to 35 due to its simplicity, trend-setting agendas, and qualitative features while keeping up with consumer needs. But we offer products that suit everyone. The prices cater to all socio-economic groups. In addition to our convincing, stylistic and cost-efficient products, given the color-theming of MINISO products and stores, it is safe to say that the primary audience is female.   Source: MINISO   RiA: What customer / retail trends do you see for the lifestyle industry?   Robin: MINISO finds that ‘Ultra low-budget’ brand will be more popular among consumers. Consumers will pay more for the value of the products, especially under the background of epidemic and economic depression. Judging from past experience, the rise of Uniqlo in Japan’s “depressed decade” and the birth of the largest discount retail T.J.MAXX in US oil crisis have fully confirmed the standpoint. But we cannot simply put it that consumers are in pursuit of cheap products. What they really pursue is the beauty of life without burden, so they still have demands for design, beauty, and quality. On the other hand, physical offline retail still has great value, and offline shopping experience is irreplaceable. MINISO will continue to broaden the online channel as a supplement at the same time as adhering to the offline main channel.   RiA: What is MINISO’s digital strategy?   Robin: MINISO believes that the industry needs to embrace digitalization, as it expands its e-commerce business. In 2021, the company will continue to expand its online presence in China and overseas, and launch new brands starting from online channels. In the mainland Chinese market, MINISO will be expanding its reach to e-commerce platforms it had not previously been involved with, such as Gome and Suning. To date, MINISO has 39 million members and over 3 million community users.   Source: MINISO   As an experienced offline retailer, MINISO will keep leveraging its advantages in offline retail channel network, consumer insights, and capabilities in developing new products. Moreover, MINISO will develop its WeChat e-commerce ecosystem based on its mini-program and WeChat store.   COVID-19 is a catalyst that has accelerated our digital transformation and embrace of online channels, MINISO will keep broadening its online sales channels. Starting 2019, MINISO has partnered with third parties, such as DiDi, Meituan and JD.com, embarking on OTO (Online-To-Offline) services.   Stay tuned to a second interview with MINISO on its global expansion.   Source: retailinasia.com

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    Honor eyes $15b revenue amid high-end retail store expansion

    [Photo by Chen hao/For China Daily]   Honor Device Co Ltd, the Chinese phone maker that has gained full independence from Huawei, said it aims to reach a revenue exceeding 100 billion yuan ($15.38 billion) soon, amid ongoing efforts to expand presence in the high-end smartphone segment and open more offline retail stores.   Zhao Ming, CEO of Honor, said the company plans to be among the world's top 500 companies, but he did not disclose more details such as its revenue in 2020. Before Huawei sold Honor in November, Honor's annual shipments of smartphones once exceeded 70 million units.   According to Zhao, Honor will launch a high-end flagship smartphone series Magic, which will reach or even surpass the level of Huawei's premium Mate and P series smartphones.   He said although only two generations of Magic smartphones have been unveiled in the past four years, Honor has invested a lot of money in these two phones. In the future, the Magic series will continue to be positioned for exploring futuristic technology.   Huawei sold Honor in November to a Chinese consortium of over 30 agents and dealers to ensure the brand's survival after it faced severe pressure due to the persistent unavailability of technical components needed for its mobile phone business.   Four months on, Honor did not speak too much in the public except releasing its new phone V40 series in January. At that time, the company said it had already inked partnerships with major chip suppliers such as Intel, Micron and Qualcomm, which meant that the company has made significant progress in reconstructing its supply chains after leaving Huawei.   "We will continue listening to consumers' preferences while leveraging our technological edge to meet their demands at the same time," Zhao said.   The company will also further expand its retail footprint in the country by setting up offline stores in more cities. The plan came after Honor had opened more than 2,300 offline stores by the end of 2019.   "The growing presence of Honor in offline markets shows that retailers are optimistic about the company's prospects and are willing to become partners in the new company," said Fu Liang, an independent telecom expert who has been following the industry for more than a decade.   Honor has been accelerating its offline presence and building a better retail network after gaining its independence, but challenges also exist as to how it can appeal to both premium customers and the mass market, Fu said.   Market research company Gartner Inc forecast that worldwide sales of smartphones will total 1.5 billion units in 2021, up 11.4 percent on a yearly basis.   Source: global.chinadaily.com.cn

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    Zhejiang sees surging online retail sales in Jan-Feb

    [Photo/Xinhua]   HANGZHOU -- Zhejiang province, an e-commerce heartland in East China, reported a robust increase in online retail sales in the first two months this year.   The online retail sales of the province in the period reached 246.8 billion yuan (about $38.05 billion), up 48.5 percent from the same period last year, data from the provincial department of commerce showed.   Residents in the province, home to the e-commerce giant Alibaba, spent 138.4 billion yuan on online shopping from January to February, up 54 percent year-on-year.   Clothes, shoes and bags, home decorations, as well as computers, communication and consumer electronics ranked in the top categories in terms of online sales.   Source: global.chinadaily.com.cn

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    Starbucks opens JD flagship store

      Starbucks has opened a flagship store on Chinese e-commerce platform JD, offering the coffee business’ merchandise range.   The online store houses a selection of its products, including mugs, physical gift cards and corresponding gift certificates, and also features seasonal foods such as rice dumplings and mooncakes.   Starbucks’ mug collections, including Sakura Blossom and its classic Starbucks Heritage, is also available on the JD flagship.   “JD’s consumers are a strong match with Starbucks’ target consumers,” the company said in a statement.   “JD’s nationwide logistics network will ensure high efficiency and speed of deliveries for consumers who purchase Starbucks products on JD.”   “JD’s years of experience and good reputation in authentic products, logistics and after-sales services will also attract more international brands to cooperate with JD,” said a spokesperson from JD Fashion and Lifestyle.   Source: insideretail.asia

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    First Amazon grocery store opening in Britain

    —With the first Amazon grocery store opening in Britain, latest research from Mintel reveals that three quarters (76%) of Brits say they would shop at one. When asked what would encourage them to shop at a physical Amazon grocery store, almost two thirds (63%) of consumers said they would be attracted to discounts for Prime membership. Meanwhile, a quarter (24%) would like the opportunity to be able to collect online orders. Overall attraction in shopping at these physical stores was higher among younger shoppers, with 84% of 16-34s showing some interest; conversely 39% of over-65s said they would not shop in an Amazon grocery store. In its US Go and Fresh stores, Amazon has made waves with its ‘Just Walk Out’ technology that allows shoppers a ‘check-out free‘ experience. While less than one in five (17%) Brits are drawn to the prospect of cashier-less technology, this rises to 27% of 16-24s. The importance of a fast shopping experience is highlighted by the 44% of consumers who say they have looked to limit their time in-store since the pandemic began. Just under one in five (18%) consumers purchased food and drink online from Amazon in the past year. Amazon Fresh is regularly used by only 7% of Prime members. Overall, almost nine in ten (89%) Brits shop at Amazon and those with access to Amazon Prime hit a record 50% in 2020 with almost a quarter (23%) signing up in the last year, according to Mintel research. “This is a destination store and a technological show of force from Amazon, designed to give shoppers a glimpse into the future,” said Nick Carroll, Mintel Associate Director of Retail. “Amazon Go in the US debuted the ‘Just Walk Out’ technology, which was then improved upon by Amazon Fresh by adding the technology to shopping trolleys in the form of the Dash Cart. In the current climate, it is very practical as shoppers are cautious about spending too long in-store.” Source: Mintel Tags: brick-and-mortar retail, food retailing industry, grocery shopping, no checkout, shopping behavior, shopping experience, trend — Tags: brick-and-mortar retail, food retailing industry, grocery shopping, no checkout, shopping behavior, shopping experience, trend

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    Prada bags sales boost from China rebound, online shift

      Italian fashion group Prada’s sales and profits rebounded at the end of last year from a first-half slump due to the coronavirus pandemic, boosted by a strong performance in China and elsewhere in Asia, and the positive trend has carried on into 2021.   Luxury fashion companies have been hit hard by the impact of the crisis on tourism and travel, but an improving backdrop in China, one of the world’s biggest luxury markets, has helped some companies to bounce back.   Milan-based Prada, famous for its luxury bags and clothes, also benefited from a surge in online sales.   The pandemic has accelerated the luxury goods industry’s move towards digital sales. Prada’s e-commerce sales more than tripled in 2020 versus 2019 levels, the Hong Kong-listed company said.   Last year, Prada launched e-commerce in new key markets and revamped the Prada website.   “We are just at the beginning of our growth trajectory and there is still a huge potential to unlock,” said marketing head Lorenzo Bertelli, son of Prada’s founders Miuccia Prada and Patrizio Bertelli, who are co-CEOs.   CEO Patrizio Bertelli said: “We have 130 stores that are still closed due to the pandemic and group’s performance in early 2021 is quite good anyway. That give us confidence to face the upcoming rebound, as soon as the most critical phase of the pandemic will end.”   The first months of 2021 have seen a slight growth in sales compared with the early part of 2020 and are up from 2019 levels, CFO Alessandra Cozzani said conference call after the group’s results were published on Wednesday.   CEO Bertelli said Prada had responded quickly to market changes, strengthening the relationship with local customers whose consumption in the second half of the year almost fully offset the absence of tourists.   “All of these initiatives led to a full recovery in the second half to pre-pandemic profitability levels,” he said in a statement.   The recovery in retail sales, which account for around 90% of Prada’s total, was driven in the second half by mainland China (+52%), Taiwan (+61%), Korea (+22%) and also by the Americas (+4%). Japan and Europe suffered from the lack of tourists and prolonged lockdowns.   Full-year revenues fell by 24% to 2.42 billion euros ($2.9 billion) thanks to an improvement in the second half after a 40% slump in the first six months.   Lockdown measures to stem the spread of coronavirus led to around 18% of the group’s store network being closed on average during the year and the restrictions also hit tourism.   Earnings before interest and taxes (EBIT) totalled 20 million euros in the full-year, following a 216 million euro EBIT in the second half, broadly in line with the same period of 2019, after a 196 million euros operating loss in the first six months.   Analysts had expected revenues at 2.44 billion euros and an EBIT of 13.8 million, based on a Refinitiv analyst consensus.   Analysts did not expected any dividends, but Prada’s board decided on a 0.035 euros per share payment after skipping any dividend payout last year.   ($1 = 0.8411 euros)   Reporting by Claudia Cristoferi, editing by Jane Merriman   Source: insideretail.com.au

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    Pantaloons – a new experience for a progressive style partner

    —Dalziel & Pow worked with the Indian fashion retailer Pantaloons to develop an exciting new retail concept. Launched in late 2020 across a number of locations including Mumbai, Bangalore, Lucknow and Delhi, the new shopping experience inspires customers to have fun with their style every day. Already well-loved in India, Pantaloons is known for its quality and value. Repositioning themselves with the purpose of being a “progressive style partner” at the forefront of trends. We designed the store experience to reflect the brand’s new attitude and to give Pantaloons a unique and ownable voice, creating a fashion-forward space while remaining welcoming and inclusive with localised touches. Every aspect of the customer journey has been addressed, adding life to the entire experience and filling the store with moments to discover. © Dalziel & Pow Designed to be a flexible canvas, the stores deliver a constant sense of newness by acting as a stage for the latest trends. Visual merchandising (VM) plays an important role in the new concept, updating customers on ‘what’s hot’ as well as offering inspiration on what to wear for special occasions as well as everyday. Communications have a playful and positive tone of voice, in keeping with the brand’s upbeat energy. A vibrant digital shopfront wrap provides a ‘wow’ moment for arriving customers. The digital wrap can be constantly updated, creating a reactive shopfront that showcases ever-changing content including new product launches. The screens also allow Pantaloons to add a local layer to its stores by communicating relevant messaging such as local festival celebrations. © Dalziel & Pow Store layouts create a guided customer journey within and between departments, which have been transformed into distinct destinations. A bold approach to colours and materials is used throughout the space, creating a vibrant, contemporary environment that stands out from competitors. Fractured ceilings sit over some departments while large translucent discs create unique focal points in others. Playful touches have been considered throughout. In the fitting rooms, enhanced with colours and lighting, customers can step onto a sensor pad to light-up a mirror in the middle of the space, turning trying-on clothes into a fun and shareable moment. In the Kids department, a hot air balloon display draws customers in to explore. The new cosmetics and lifestyle departments are also highlighted within the new shopping experience. The cosmetics department houses branded products, all framed within Pantaloons’ new look and feel, while the lifestyle department features products for the home arranged by category alongside inspirational VM. Source: Dalziel & Pow Tags: fashion retail, shopdesign, store design, visual merchandising — Tags: fashion retail, shopdesign, store design, visual merchandising

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    Retail CEOs speak: seven imperatives for the retail industry

    —The retail industry revamped to meet the new demands of consumers brought on by COVID-19. New research released by the Retail Industry Leaders Association (RILA), with support from its knowledge partner McKinsey & Company, offers in-depth insights shaped by leading retail CEOs into the imperatives that will be critical to retail success moving forward. “While the fundamentals are largely unchanged, customers’ expectations are now exponentially higher and retailers are rising to the challenge,” said RILA President Brian Dodge. “Leading retailers are embracing the opportunity to win new customers by leveraging lessons learned from the past year and investing in strategies to serve customers well wherever and whenever they shop.” The report “Retail Speaks: Seven Imperatives for the Retail Industry” was developed with the support of McKinsey & Company as a knowledge partner and identifies seven imperatives for rethinking retail. Consumers now demand a seamless omnichannel experience: Consumers will choose retailers based on ease and richness of end-to-end experience. Personalized shopping experience is now table stakes: most retailers fall short of these expectations today. While 100 percent of top-quartile retailers cited omnichannel personalization as a top five priority, only 15 percent of retailers have fully implemented personalization across all channels. Turbocharge e-commerce delivery: The vast majority of consumers – over 90 percent – see two to three days as the baseline, and 30 percent expect same-day delivery. Retailers are setting ambitious targets for delivery times that will require significant investments to propel their supply chain fulfillment capabilities. Purpose-driven approach to ESG is essential: Consumers are voting with their wallets for sustainability and broader purpose. One-third of survey respondents reported they had stopped using a brand based on its social actions, and 71 percent indicated they would lose trust in a brand forever if it placed profits over people. At the same time, consumers are willing to pay more for products that meet their values. Recalibrate talent strategies: Retailers typically need to augment their workforce and capabilities to thrive in the digital-dominated world. To close the skills gap, companies will need to reimagine their strategies for sourcing and deploying talent – focusing on upskilling, new recruitment models, and diverse talent pools. Explore the role of partnerships and ecosystems: The development of partnerships and ecosystems, especially those convened by retailers, will accelerate. That makes developing an engagement strategy an imperative for survival: even if retailers aren’t positioned to establish their own ecosystem, they will have to figure out how to compete, participate, or coexist. Seek transformational productivity gains: Retail as a sector has achieved outsized productivity growth over the past ten years. The next phase will involve deploying analytics and automation across P&L. Retailers will need to prioritize investments that are truly transformational. The report is the result of a benchmarking survey conducted with executives (such as CFOs, chief marketing officers, chief digital officers, and chief supply chain officers) from 30 U.S. companies, augmented by in-depth interviews with top retail CEOs, as well as proprietary McKinsey & Company customer research. Key statistics of the report: Post-COVID-19 e-commerce penetration is expected to significantly increase to 25–40% across categories. E-commerce volumes grew as much in the first quarter of 2020 as they did in the previous 10 years. Leading retailers plan to increase hiring for e-commerce/data roles by 70 percent through 2022. More than 75% of specialty retail supply chain leaders have made two-day delivery a priority, and 42% hope to offer same-day delivery by 2022. 80% of retailers plan to concentrate their 2022 supply chain spending on addressing e-commerce fulfillment. CEO quotes from the report: “For us, some e-commerce priorities that were previously five years out are now more of a three-year horizon. We need to more quickly understand how to satisfy that consumer and accelerate our timelines accordingly.” — Todd Vasos, CEO, Dollar General “Both experiences and fulfillment are important uses for brick-and-mortar stores. We will continue to evolve the role of the store on our continued omnichannel strategy evolution.” — Mary Dillon, CEO, Ulta Beauty “Our digital platform is the front door of our store. Customers are taking us down that path—purchasing online and using online platforms as the start of the shopping experience, even if it ends in the physical world.” — Craig Menear, CEO at The Home Depot Source: Retail Industry Leaders Association Tags: customer loyalty, delivery, digitization, e-commerce, innovation, innovation management, personalization, trend — Tags: customer loyalty, delivery, digitization, e-commerce, innovation, innovation management, personalization, trend

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    Protecting consumer rights key to unleashing China's "dual circulation" potential

    [Photo/Xinhua]   As China, the world's second-largest consumer market, maintains its momentum of economic recovery in the first two months of 2021, the growing consumption demand reminds the country of the importance of protecting consumer rights.   China's retail sales increased 33.8 percent from a year earlier in the first two months of 2021, beating expectations and marking a significant jump from a 4.6-percent growth in December, figures from the National Bureau of Statistics showed Monday.   Monday was also the World Consumer Rights Day, a day on which China organized the annual "3.15 Gala" to expose counterfeit goods and infringement acts in consumption activities. Other promotional activities were also launched across the country highlighting the importance of protecting consumer rights and interests.   Protecting consumers' rights has immense significance for consumer confidence, especially for China, a country with a vast market of 1.4 billion people including 400 million middle-income earners. During the consumption upgrade, more products came into the market, providing more options to consumers but also making people worry about the quality. New shopping channels such as e-commerce and live-shopping complicate the situation. Only with effective legal protection can consumer confidence be maintained in this case.   Quality supervision and related law enforcement also foster fair competition in the market, pushing enterprises to focus on improving the quality of products. Companies that do a good job of meeting the needs of the consumers will stand out while the ones with poor performance will be eliminated by the market.   China has vowed to accelerate forging a new development paradigm of "dual circulation" in which domestic and overseas markets reinforce each other, with the domestic market as the mainstay. According to the government work report, the country will steadily improve the environment for consumption and ensure that the people have the ability and willingness to spend. Such an environment cannot be established without the sound protection of consumer rights.   A better environment for consumption will not only benefit domestic consumers and manufacturers of quality products, but also attract more foreign brands and strengthen their confidence in doing businesses in China.   In recent years, it is not rare to see Chinese courts rule in favor of foreign brands and enterprises in IPR-related lawsuits, such as the U.S. basketball legend Michael Jordan's name rights dispute and LEGO's copyright infringement case. Those cases echo the country's goal to create a business environment which is based on market principles, governed by law and up to international standards.   As China strives for high-quality development in the new era, it will remain committed to protecting consumer rights, unleashing the potential of "dual circulation" to benefit the country and the rest of the world.   Source: global.chinadaily.com.cn

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    A mobile robot analyzes shoppers’ behavior

    —Autonomous stocktaking at RFID-equipped stores Researchers from Skoltech’s Intelligent Space Robotics Lab have proposed a novel method for customer behavior analytics and demand distribution based on Radio Frequency Identification (RFID) stocktaking. Their research was published in the proceedings of the “International Conference on Control, Automation, Robotics and Vision (ICARCV)”. Autonomous robotic systems that already pervade our daily lives are faced with a host of challenging tasks, such as stocktaking in a rapidly changing environment. A Skoltech team led by Professor Dzmitry Tsetserukou from the Skoltech Space Center (Intelligent Space Robotics Lab) has proposed a novel method that helps build models depicting location-related demand dependencies and precise locations of lost and moved items. The robot capable of reading RFID tags with an accuracy of 0.3 m keeps an eye on shoppers, takes note of the locations they find the most attractive, and predicts demand, thus giving useful tips to the retailer on where it is best to place an item in order to increase sales and profits. “Existing solutions lack applicability to real-life situations in retailing, which may result in an unforeseeable loss of sales. Our solution provides the retailer with exhaustive information about demand distribution by using a mobile robot for autonomous stocktaking at RFID-equipped stores. Our research stands apart from other related works due to the mere size of the underlying set of real-world data we collected in the span of over 10 months,” says one of the developers from Skoltech Space Center, Alexander Petrovsky. “At Skoltech, we have developed Michelle, an RFID-capable autonomous robot for Decathlon stores, that helps considerably reduce the number of RFID-reading errors caused by the human factor and make the inventory faster and cheaper. We came up with an idea to benefit from big data collected over 10 months of the robot’s operation at the store. Specifically, we wanted to estimate the tag density change over the entire purchase area. First, we proposed a probabilistic model for estimating tag locations with an accuracy of 0.3 meters and then constructed the hit map of the tag density dynamics which clearly shows the maximum and minimum purchase quantity areas. These findings are very important for retailers in relocating the goods in order to maximize sales profits and predict seasonal demand profiles,” Skoltech Professor Dzmitry Tsetserukou comments. The new approach can be used in any retail space equipped with RFID technology. Source: Skolkovo Institute of Science and Technology (Skoltech) Tags: RFID, automatization, customer behavior, robotics, shopping behavior, stock management — Tags: automatization, customer behavior, RFID, robotics, shopping behavior, stock management

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    Decathlon opens flagship store on JD.com

    Source: Shutterstock   Decathlon, the world’s largest sporting goods retailer, opened a flagship store on JD on 6th March, offering more than 80 kinds of sports-related products covering a wide range of activities from hiking and climbing, swimming and running, to skiing and surfing, road cycling, equestrian and more.   Due to the impact of the pandemic, Decathlon decided to expand its sales channels by working with JD.com to reach more Chinese consumers. JD’s strong customer base and big data analysis will assist Decathlon precisely target its potential consumers. At the same time, JD’s nationwide logistics network will greatly improve Decathlon’s distribution efficiency.   “Based on Decathlon’s diversity of sports products and its complete supply chain advantages, both sides will enhance cooperation in bringing a unique sports shopping experience for JD’s consumers,” said a representative from JD’s sports business unit.   Decathlon, a French retailer, has over 1,647 stores in 59 countries and regions. It officially entered China in 2003, opening its first offline store in Asia.   Source: retailinasia.com

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    Hy-Vee to open in-store nail salons

    —Hy-Vee, Inc. is announcing a partnership with The W Nail Bar to open several in-store nail salons by the end of 2021 inside select Hy-Vee locations across the company’s eight-state region. The first nail salon will open inside the Bettendorf Hy-Vee in Bettendorf, Iowa, in early April. The W Nail Bar is a full-service, all-natural nail bar that offers a variety of services including manicures, pedicures, nail art, waxing, tinting and more. “Through our partnership with The W Nail Bar, we are revolutionizing the way customers shop in our stores by bringing engaging, experiential and convenient services to our customers,” said Randy Edeker, Hy-Vee’s chairman, CEO and president. “Originating from a family of grocers ourselves, we could not picture a better fit for The W Nail Bar,” said Lauren Hunter, Co-Founder of The W Nail Bar. “We are excited to collaborate with Hy-Vee to bring our own twist to the grocery space.” In light of COVID-19, The W Nail Bar has enforced strict cleaning and sanitation protocols in all areas of its salons. Extra measures have also been implemented such as contactless payment and Plexiglas barriers that are used between customers and technicians during manicure and pedicure services. The salons are currently operating at 50% capacity to ensure proper social distancing measures are being followed. Source: Hy-Vee Tags: brand experience, brick-and-mortar retail, customer experience, customer service, shopping experience — Tags: brand experience, brick-and-mortar retail, customer experience, customer service, shopping experience

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    World-first Diesel Hub concept store opens in Shanghai

      Italian denim label Diesel has launched the world’s first Diesel Hub in partnership with RTG Consulting and Muse Group in China.   Spanning 900sqm, Diesel Hub mixes retail and dining, housing an eatery called Diesel Brave Bar, which takes up about a quarter of the space. The bar offers a menu of food and a mix of drinks including boutique spirits and craft beers.     “We aim to respond to the changing needs of retail, and the convergence of living, dining, working and shopping, by creating a space that places human connections and creativity at the heart of it,” said Diego Menarin, CEO of OTB Group AsiaPacific.     The launch is part of Diesel’s bigger plan to roll out multiple Hubs across the globe in the future. According to the company, Diesel chose Shanghai as the first destination for Diesel Hub because it sees the city as a global centre of art, fashion and culinary hot spots.   “The desire for an enhanced retail experience is on the rise with the millennial generation,” said Angelito Tan, CEO of RTG Group Asia.   “Retail must transform faster than ever in creating unique experiences across all touchpoints and Diesel’s foresight into this trend helped provide a channel for us to create a platform that is shaping the future of retail.”   Source: insideretail.asia

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    Lego Group records double-digit growth, plans 80 new stores

    [Photo provided to chinadaily.com.cn]   World-leading toy maker the Lego group is striving to open 80 new physical stores while strengthening its e-commerce capacities in China, as it recorded double-digit growth of revenue and operating profit.   Strong consumer demand resulting from more staying-at-home consumers has boosted revenue, operating profit and market shares for the Billund, Denmark-based company, according to its full year 2020 report, which was released on Wednesday.   Its revenue for the year grew 13 percent compared to that of 2019, to DKK 43.7 billion ($6.99 billion), consumer sales grew 21 percent over the same period.   Operating profit was DKK 12.9 billion, an increase of 19 percent compared with 2019. The brand's global market share grew.   Consumer sales in all market groups grew in the double digits, with especially strong growth in China, the American markets, Western Europe and other markets in Asia Pacific.   Growth in operating profit was driven by strong sales and offset by strategic investments and increased distribution costs associated with shipping products globally following the temporary, enforced closure of manufacturing sites in Mexico and China, the company said.   Net profit grew 19 percent to DKK 9.9 billion, while free cash flow was strong at DKK 11.5 billion.   Niels B. Christiansen. [Photo provided to chinadaily.com.cn]   "For the past two years we've made large-scale investments in initiatives designed to support long-term growth. In 2020, we began to see the benefits of these, especially in e-commerce and product innovation," Niels B Christiansen, CEO of the Lego Group, said.   "We will further increase investments during the coming year with a continued focus on innovating play, our brand, digitalization and developing an omnichannel retail network."   Last year the group opened 134 new retail stores, including two flagship stores and over 80 certified stores in China. This brings the total number of Lego-branded stores globally at the end of 2020 to 678.   The company plans to open a further 120 stores in 2021, 80 of those in China. The Lego Group's stores are expected to be located in 85 cities in the country as it looks to get into 20 new cities this year, said Paul Huang, senior vice-president of the Lego Group and general manager of Lego China.   Huang said last year the company entered 27 new cites in China, where many children have experienced Lego bricks for the first time.   For example, the Danish toymaker is opening a store in Zunyi, Southwest China's Guizhou province, next month.   An innovative and agile omnichannel retail ecosystem continues to matter for the Lego Group.   "People are looking for unique and memorable physical brand experiences, so we will continue to invest to expand our global retail footprint, as well as elevate our instore shopping experiences," Christiansen said.   "This approach strengthens our brand, creating a positive impact across all channels. We also will further build our e-commerce capabilities to support online shopping on our own and our partners' platforms."     [Photo provided to chinadaily.com.cn]   This year, the group will accelerate its investment in digitalization across the entire business, with plan to develop leading digital experiences for everyone who interacts with the company, from consumers and retail partners to suppliers and employees.   To support this effort, the company will expand its digital and technology teams during the year.   The company also has strengthened its global supply chain network to be more agile to respond to digital demand throughout the world.   The Lego Group worked with Tmall, the retail arm of Alibaba group, to build its flagship online store last year.   Globally, strong sales in 2020 were driven by more people of all ages building with Lego bricks. Top themes were Lego City, Lego Technic , Lego Star Wars, Lego Friends and Lego Classic.   Lego Super Mario, which blends digital and physical play, was released in August 2020 and became one of the company's most successful theme launches.   Source: Chinadaily.com.cn

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    Pinduoduo releases report on women consumption trends

    [Photo/IC]   Half of the annual orders on e-commerce platform Pinduoduo in 2020 were placed by women from the post-90s and post-00s generation, according to the report about the new trend of women consumption released by Pinduoduo on Monday.   Based on data analysis and survey responses, the report stated that these women accounted for 51 percent of the platform's annual orders in 2020. It also noted that the annual consumption of post-00s women increased the most with a year-on-year rise of 61 percent.   According to the report, the most frequently purchased product categories last year were clothing, shoes and hats, beauty products, and mother and baby products. The increase in orders for women's clothing and beauty products was significantly higher than that of other household products, especially among post-90s and post-00s women.   Meanwhile, orders for pet food and related products from post-90s and post-00s women increased by more than 260 percent compared with 2019.   The report also found that nearly 90 percent of the respondents had recommended products to their peers and made purchases together at least once last year. About 32 percent of the users did this at least three times.   source: chinadaily

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    Farfetch launched on Tmall Luxury Pavilion

    source: Alizila   Farfetch officially debuted its digital store on Tmall Luxury Pavilion on 1st March – a move that expands the range of products available to millions of shoppers on the Alibaba-owned platform for luxury and designer brands.   Chinese consumers can now access the Farfetch store via a dedicated banner and navigation button, placed in premier positions on the Pavilion’s homepage. The Farfetch store offers items from more than 3,500 luxury brands – about 90% of which did not previously have a presence on the site.   Farfetch said its store on the Pavilion, the second official online destination for its customers globally, also helps advance the company’s integration into China’s unique retail environment, furthering its localization strategies.   “Tmall’s customers are now able to shop the broadest selection of their favorite luxury brands and boutiques, and find inspiration and incredible curation from all corners of the globe,” said Judy Liu, managing director of Farfetch Greater China.   “This is an important and exciting milestone in our partnership with Alibaba and creates an incredible opportunity for luxury brands to expand into the China market at a time when international travel has been curtailed and luxury customers are unable to travel to their most loved brands’ boutiques in Europe,” she said.   Liu added the launch marks only the beginning of the partnership to help brands and retailers fully digitize their businesses online and offline through their combined strategy, dubbed “Luxury New Retail.”   In November, Farfetch first revealed a strategic partnership with Alibaba Group and Richemont, including integrating the companies’ retail platforms and technologies to serve the needs of luxury brands and transform the shopping experience for a new generation of shoppers. Once in place, through a single integration, luxury companies will be able to pursue their own single brand or multi-brand distribution strategy through e-commerce websites and apps, omnichannel retail technology and access to Farfetch and the Tmall Luxury Pavilion.   “The launch of the Farfetch Tmall flagship is a very exciting moment for China’s booming online luxury market,” said General Manager of Tmall Luxury Janet Wang.   “In partnership with Farfetch, we will continually enhance our product selection, marketing strategies and membership services for our consumers. We aim to set the standard in the industry and lead the digitization of luxury shopping,” continued Wang.   source: retail in asia

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    LIGHTING: UNUSUAL LOOK, CUSTOMISED LIGHTING

      An optician that is as unconventional as Panis Eyewear attracts attention – especially when it’s located in a small town in the Dutch province of Noord-Brabant.   The new interior design boasts a professional lighting concept that showcases and enhances the striking and welcoming ambience.   The optician in the town of Oisterwijk occupies the ground floor of a traditional gabled house in the town’s main shopping street “De Lind”. Customers appreciate the trendy and individual range of eyewear in Ruud Panis’ long-established store – and now the interior has been redesigned to match it. The interior design office King Kongs from Eindhoven planned the new interior design – a young team who have made a name for themselves with bold interiors for retail premises and restaurants.   The appeal of this retail interior derives not least from the contrast between the flamboyancy of the furnishings and the functional light planning with a focus on the lighting effect rather than on decorative luminaires – realised with BÄRO as the lighting partner. A small number of minimalist luminaires that are carefully positioned and aligned serve to showcase the opulent spatial concept and help to structure it. Luminaires were custom-made in the BÄRO individual programme to meet the designers’ special requirements.   A balance of minimalism and opulence   The interior designers wanted to give the premises a welcoming ambience that is more reminiscent of a hotel lounge than a conventional optician and they were largely given free rein by the client here. The new interior boasts a surprising, eclectic mix of styles and materials: bold, and yet warm and friendly. Upholstered furniture in dusky pink and prussian blue walls bring to mind the colourfulness of Flemish painting. The pillars in the middle of the room featuring brilliant golden tiles add a contemporary accent. However, the real eye-catcher in the interior is the remarkably realistic rock face concrete wall on the right side of the store. The lighting plays an important role in this stimulating environment as it not only highlights the quality of the materials and surfaces, but also structures the room and directs the gaze.   Ontero IC spotlights from BÄRO perform this task. With their spot reflectors they add precise lighting accents to the shelves and cases displaying the eyewear. The design, which was chosen as a “winner” at the German Design Award 2020, adds a distinctive and functional touch to the interior. BÄRO individual additionally supplied custom-made Ontero IC spotlights with a longer arm to underscore the dynamism of the store design with staggered mounting heights.   The light makes colours look rich and natural   Flush-mounted tracks blend into the uncluttered ceiling as precise lines, while Intara CX recessed luminaires, also mounted flush with the ceiling, create islands of light for the consultation areas. The use of different light colours such as the warm standard light colour 927 (2700k) and the colour-intensifying special light colours PearlWhite and BeColor helps to structure the approx. 140 m² sales area into different zones. The light sources’ consistently high colour rendering index of CRI >90 ensures that the colours and surfaces of the interior and also the colourful assortment of eyewear are perceived naturally and with all their nuances. See well, look good: rarely has this much quoted motto of the optician’s trade applied in such a broad sense as at Panis Eyewear in Oisterwijk.   Source: BÄRO

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    Sports Licensing Giant Fanatics To Launch In China With New Joint Venture

    Fanatics holds the licensed merchandise rights to more than 300 sports teams and leagues, including French club Paris Saint-Germain, which stars global icon Neymar. PSG VIA GETTY IMAGES   Michael Rubin has cornered the U.S. market for licensed sports apparel through his e-commerce company Fanatics, which handles online merchandise sales for the NFL, the NBA, MLB, Nascar and more than 300 other leagues and teams. Next on the billionaire’s agenda: China.   Fanatics today announced plans for a 50-50 joint venture with Hillhouse Capital that will open up the sports licensed market in China to Fanatics’ global partners. Hillhouse is an Asia-focused private equity firm with a deep investment background in online retailers, including Chinese e-commerce giant JD.com and tech conglomerate Tencent. Another major investment is Topsports, which operates more than 20,000 Nike and Adidas stores in China.   “China has become an increasingly important market for sports clubs and leagues around the world, and we believe that this joint venture gives our hundreds of global partners an incredible opportunity to reach millions of people in the traditionally underserved market of China,” Fanatics general manager Zohar Ravid told Forbes this week.   The idea is to combine Fanatics’ sports experience and vertical commerce model with Hillhouse’s operational expertise in China. Day-to-day operations will have local leadership based in Shanghai and produce products unique to Chinese fans. It marks the 11th country for Fanatics, in a group that includes Germany, Japan, India, Spain and the U.K. The company is expected to generate more than $3 billion in revenue in 2021.   Soccer is one of the more important licensed sports categories in China, and Fanatics has exclusive relationships with a handful of the biggest clubs in the world, including Bayern Munich, Chelsea, Manchester United and Paris-Saint Germain. Investors are clamoring to get a piece of Fanatics, which is part of Rubin’s holding company Kynetic, along with Rue Gilt Groupe. Fanatics completed a $350 million Series E investment round in August that valued the company at $6.2 billion. The company originally wanted to raise $250 million, but the deal was oversubscribed, leading to a $350 million raise. The money was intended to acquire the rights to more sports properties and fund M&A activity.   Fanatics was previously valued at $4.5 billion in 2017 when SoftBank led a $1 billion investment. The NFL, MLB, the NHL and MLS were also major investors in that round, aligning their interests with those of their partner. The company is not expected to raise any further funds, with the next capitalization an IPO. The company has not disclosed any timetable for a public offering.   source:Forbes

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    John Lobb launches on JD.com

    source:John Lobb   John Lobb, luxury shoes and boots brand from London under Hermès Group, launched a flagship store on JD.com on 23rd February, which is the first and only e-commerce platform to partner with John Lobb in China.   To mark the store’s opening and the 75th anniversary of the creation of its memorable shoes, the William double-buckle, the brand will bring JD the William New Standard, which is the new iteration of the classic William double-buckle, to JD’s consumers. The memorable shoes are named after its creator’s son William Hunter Lobb, and popular because of its distinctive double buckles. In addition to the classic leather shoes, the lightweight sole series, casual shoes and accessories are now available on JD as well.   “For a luxury brand like John Lobb, which has a long history and attaches great importance to the protection of brand values and customer experience, the selection of e-commerce platforms is even more stringent,” said Kevin Jiang, president of international business, JD Fashion and Lifestyle.   “JD’s zero tolerance for counterfeit goods is in line with the spirit of luxury brands and also the reason why an increasing number of luxury brands have chosen to work with JD, especially since the outbreak of pandemic,” continued Jiang.   JD’s consumers are loyal, high spenders. As of October 2020, the number of JD PLUS (JD’s paid premium membership program) members has exceeded 20 million. During the third Luxury Shopping Festival from 18th – 25th December, 2020, over 80% of users purchased more than two product categories as a result of the high-quality offerings across multiple categories. The number of the first-time purchase consumers grew over 180% YoY, and purchasing luxury goods.   John Lobb has been in business since 1851 and is known for its craftsmanship, service and style. It creates handmade shoes, boots and leather goods such as wallets, belts ,etc. The brand was acquired by the Hermès Group in 1976 and has developed the John Lobb ready-to-wear shoe brand around the world.   source:retail in aisa

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    Tim Hortons China plans 200 more stores after fresh investment

      Tim Hortons China has completed a new fundraising round from Sequoia Capital China, Tencent Holdings and Eastern Bell Capital, and plans to add more than 200 shops to its network this year, the coffee chain operator said on Feb 26.   The Toronto-based firm, which competes with Starbucks Corp and Coca-Cola’s Costa Coffee in China, did not disclose how much cash it had raised, but said the funds would be channeled into building more outlets as well as its digital infrastructure and brand. It also plans to enter the coffee retail market this year, which could involve opening a store on Alibaba Group’s Tmall online marketplace, the chain said.   Tim Hortons has opened more than 150 shops in 10 cities since it entered China two years ago, calling them “profitable”– but domestic proprietors have complained of tough price competition. Independent food industry analyst Zhu Danpeng said the expansion plans suggested the chain was doing fine in a crowded market, but it had to improve its brand positioning.   “Tim Hortons currently has not much difference with other multi-international coffee chains like Starbucks and Costa,” he said. The coffee chain has sought to appeal to local tastebuds with drink options such as lemon peach oolong tea and hot sandwiches, alongside its usual offerings such as donuts.   Reporting by Sophie Yu and Brenda Goh Editing by Shri Navaratnam and Devika Syamnath, of Reuters   source:inside retail

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    2021 CMO survey: trends and growth insights from Fortune 500 leaders

    —Market trends, accelerating economy, opportunities for growth Chief Outsiders, a Chief Marketing Officer firm with more than 80 fractional CMOs with Fortune 500 experience, released the results of their second annual CMO survey on what to expect this year in market trends and company growth. “Business performance and challenges – especially amid the global pandemic – were the focus of our 2021 market outlook survey. We polled our group of top CMOs on everything from COVID-19 pivots to digital commerce tactics to the best ways to engage customers,” said Art Saxby, CEO, co-founder and principal of Chief Outsiders. “What we found will help CEOs of small- and mid-level companies to provide value where the pandemic has presented opportunities.” “One of the most important takeaways in this survey is that COVID-19 created as many, if not more, opportunities for businesses than it eliminated through lockdowns and other measures,” said Pete Hayes, CMO and principal of Chief Outsiders. “And for private equity, one of the biggest challenges – even bigger than the pandemic – will be finding growth-minded executives focused on strategy.” COVID-19 and the economy 48 percent of CMOs believe economic conditions in 2021 will have a positive or significantly positive impact on business performance (up from 35 percent last year). Meanwhile, 35.6 percent think there will be a negative or significantly negative impact (down from 44 percent in 2020). More than 43 percent say that overall, the pandemic has been an opportunity for companies, while slightly less (38.9 percent) believe it’s been a threat. Marketing strategy and budgets 83.3 percent say that the pandemic has significantly (44.4 percent) or somewhat (38.9 percent) affected companies’ marketing strategies. Less than 14 percent think it’s been negligible or no impact at all. 62.5 percent of CMOs think that marketing budgets will either increase somewhat or significantly, while only 16.7 percent think budgets will be cut. 91.6 percent say companies are much more (45.8 percent) or somewhat more prepared (45.8 percent) to strategically pivot in 2021. Less than two percent are less prepared. 5.6 percent remain the same as before the pandemic. CMOs’ changing role Top 5 capabilities companies will look for in marketers in 2021: Strategy development and planning Sales and marketing alignment Customer experience and insight Brand strategy and tactics Content creation and management Top 5 things CMOs will be expected to manage in 2021: Company growth strategy Account based strategies More of the sales funnel Digital technology selection Customer engagement tactics Digital Digital advertising is expected to increase in almost 94 percent of businesses in 2021 (up from 80 percent last year). Top 5 sectors that will see the most direct-to-consumer (DTC) or direct-to-business (DTB) increase in 2021: Healthcare Retail Entertainment Financial services Travel and hospitality Top 5 digital content tactics for CMOs in 2021: Blogging Video Case studies eNewsletters Webinars and online events Top 5 digital spending priorities for companies Organic search Content marketing Email marketing Paid search Social media Retailers to increasingly use DTC techniques to challenge Amazon’s dominance In a shift from last year, the CMOs outlook is relatively positive for retailers amid Amazon’s domination of e-commerce, this despite their massive growth over the past 12 months due in part to the pandemic. Only 11.1 percent of CMOs expressed a negative outlook. In regards to how to approach the e-commerce giant’s dominance, they are of the opinion that direct-to-consumer strategies (DTC) are the best way for businesses to thrive. Secondarily, they think companies should focus on more narrowly focused retail platforms, as well as to work within Amazon’s parameters to deliver results. Source: Chief Outsiders, LL Tags: content marketing, digital marketing, direct marketing, marketing, trend — Tags: content marketing, digital marketing, direct marketing, marketing, trend

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    Key technology trends that will shape businesses over the next three years

    —Leadership is critical as every business becomes a technology business As the digital gap widens in the wake of the pandemic, ‘masters of change’ will define the future, according to the “Accenture Technology Vision 2021”. Technology was a lifeline during the global pandemic – enabling new ways of working and doing business, creating new interactions and experiences, and improving health and safety. Technology forever changed expectations and behaviors and created entirely new realities across every industry. As companies shift from reacting to the crisis, to reinventing what comes next, the boldest, most visionary leaders – those who use technology to master change – will define the future, says the 21st annual report from Accenture predicting the key technology trends that will shape businesses and industries over the next three years. “We now have a once-in-a-generation opportunity to turn this moment of truth for technology into a moment of trust – embracing the power of exponential technology change to completely reimagine and rebuild the future of business and human experience,” said Paul Daugherty, group chief executive Technology and chief technology officer at Accenture. Shaping the future will require companies to become masters of change by adhering to three key imperatives. First, leadership demands technology leadership. The era of the fast follower is over – perpetual change is permanent. Tomorrow’s leaders will be those that put technology at the forefront of their business strategy. Second, leaders won’t wait for a new normal, they’ll reinvent, building new realities using radically different mindsets and models. Finally, leaders will embrace a broader responsibility as global citizens, deliberately designing and applying technology to create positive impacts far beyond the enterprise to create a more sustainable and inclusive world. The “Technology Vision” identifies five key trends that companies will need to address over the next three years to accelerate and master change in all parts of their business: Architecting a better future A new era of industry competition is dawning – one where companies compete on their IT systems architecture. But building and wielding the most competitive technology stack means thinking about technology differently, making business and technology strategies indistinguishable. The power of massive, intelligent, digital twins Leaders are building intelligent digital twins to create living models of factories, supply chains, product lifecycles, and more. Bringing together data and intelligence to represent the physical world in a digital space will unlock new opportunities to operate, collaborate, and innovate. The democratization of technology Powerful capabilities are now available to people across business functions, adding a grassroots layer to enterprises’ innovation strategies. Now, every employee can be an innovator, optimizing their work, fixing pain points, and keeping the business in lockstep with new and changing needs. Bring your own environment The single biggest workforce shift in living memory has positioned businesses to expand the boundaries of the enterprise. When people can “bring your own environment” they have the freedom to seamlessly work from anywhere – whether that’s at home, the office, the airport, partners’ offices, or somewhere else. A multiparty system’s path through chaos The demand for contact tracing, frictionless payments, and new ways of building trust brought into sharp focus what had been left undone with enterprises’ existing ecosystems. Multiparty systems can help businesses gain greater resilience and adaptability; unlock new ways to approach the market; and set new, ecosystem-forward standards for their industries. © Accenture Prioritizing technology innovation in response to a rapidly changing world has never been more important. Consider the restaurant industry: 60% of restaurants listed as ‘temporarily closed’ on Yelp in July were permanently out of business by September. Through the chaos, Starbucks emerged as a leader, using technology to expand customer and retail channels. By August, three million new users downloaded its app, and mobile ordering and drive-thru pick up accounted for 90 percent of sales. As demand surged, it deployed an integrated ticket management system to combine orders from its app, Uber Eats and drive-thru customers into a single workflow for baristas. Starbucks also introduced a new espresso machine with sensors to track how much coffee was being poured and predict necessary maintenance. This is a powerful illustration of technology as the core enabler of a company’s agile, resilient and successful response to change. Source: Accenture Tags: innovation, innovation management, technology, technology never sleeps, trend — Tags: innovation, innovation management, technology, technology never sleeps, trend

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    Florentia Village opens in Chongqing, China

    Source: Florentia Village   Florentia Village, China’s leading brand of luxury designer outlets under the Italian real estate development group RDM, celebrated its opening in Chongqing, the second Florentia Village in Southwest China after Chengdu.   Mr. Maurizio Lupi, Managing Director of Florentia Village and RDM Asia cut the ribbon at the opening ceremony with Mr. Guido Bilancini, the Consul General of Italy in Chongqing and the government officials to officiate the opening of the shopping mall.   Florentia Village Chongqing is the first international outlet brand in the city and the seventh Florentia Village outlet location, following the brand’s counterparts in Tianjin, Shanghai, Guangzhou, Hong Kong, Wuhan and Chengdu. This opening expansion not only illustrates Florentia Village’s continued success and growth in the market but also tightens the relationship between Italy and China, as well as helps drive the economics and tourism, locally and regionally in China.   Chongqing is a key municipality with remarkable potential due to its thriving economy, vibrant and diverse social fabric, extensive travel resources, and increasing consumer purchasing power. This launch channels its design philosophy of combining classic Italian architectural style with modern architectural elements, such as incorporating the same material structure used in the iconic Beijing Olympic Water Cube (National Aquatics Center) for both functional and design enhancement. The total construction area is over 60,000 square meters and expected to accommodate more than 100 brand stores after the completion.   Mr. Maurizio Lupi, Managing Director of Florentia Village and RDM Asia, stated, “As a direct reflection of our confidence in the Chinese market, the new opening is a milestone in our strategic business mapping in the southwest area, especially in the same year as we celebrate a decade in China.”   In addition to being a one-stop destination for luxury shopping aficionados, Florentia Village outlet is also conveniently located for tourists traveling with children. A mere 45-minute drive from downtown Chongqing and the airport, and a 30-minute drive from multiple tourist attractions, a family can easily plan a trip to the area.   Source: Florentia Village   In addition, the outlet will launch a new jungle-themed Family Entertainment Center with over 1,700 square meters in the early half of 2021, which is the fourth Family Entertainment Center to meet the needs of family customers. A comprehensive itinerary could include fashion and entertainment at Florentia Village coupled with a cultural tour in Chongqing to experience a tongue-numbing hotpot, a trip to the Three Gorges, or a ride on a cable car across the Yangtze River.   Florentia Village Chongqing echoes the brand philosophy and creative inspiration of Italian authenticity, resulting in an immersive experience that is more than a one-stop shopping destination. As an experiential paradise, it embodies la dolce vita by offering luxury, culture, and entertainment within a unique Italian ambiance. Some of the attractive offerings include, but are not limited to a wide range of international brands, incomparable discounts, and highly attentive customer service.   During Phase 1, total around 37,000 square meters with more than 100 shops at Florentia Village Chongqing will carry renowned brands from Europe, United States, and Asia at a year-round discount of up to 80%. Some of the brands that debuted at the opening ceremony including Furla, Calvin Klein, Karl Lagerfeld, Ports, Brooks Brothers, I.T, Tommy Hilfiger, Agatha, Adidas, Under Armour, New Balance, Puma, Vans, Skechers, Asics, Sasa and more.   Florentia Village is owned by the Italian real estate development group, RDM, while Nuveen Real Estate acts as the investment manager for its China Outlet Malls strategy. While overall 2020 growth figures were impressive, achieving close to RMB10 billion total sales, with a growth of 7%, and attracting 19 million visitors, owners anticipate the Florentia Village Chongqing to generate US$RMB500 million in sales and 800,000 visitors.   Mr. Jacopo Mazzei, Chairman and CEO of RDM Group, who is currently based in Italy and did not join the opening due to travel bans, added “Being able to launch our 7th outlet mall in Chongqing in the same year as we celebrate a decade in China is a unique opportunity, illustrating our long-term commitment to China. In 2021, we will celebrate Florentia Village Tianjin’s tenth anniversary and witness the opening of Phase II projects of Shanghai and Chengdu.”   “CIAO”, which means “Hello” in Italian, is used in a symbolic decoration throughout Florentia Village Chongqing to further welcome everyone to shop in an immersive and authentic Italian destination. Exquisite attention to detail was on display at the Florentia Village Chongqing opening ceremony where Chinese New Year decorations, art installations and a Venetian themed parade charmed guests.   Channeling the Italian authenticity of Florentia Village, the activities shared a common theme – la dolce vita – where guests gathered to enjoy multiple exhibits, from luxury car Maserati and art illustrator Yvan Deng, and band performance. In light of Chinese New Year, shoppers were gifted an iconic Red Envelope for shopping at brand stores, while the lucky draw surprised many guests with a range of prizes, including Maserati experience package, gift cards, brand offers, and exclusive gifts.   The brand’s regional expansion in southwest China illustrates Florentia Villages’ commitment to China. As the leading one-stop luxury shopping destination in town, Florentia Village Chongqing will drive forward consumption, transforming the existing retail and tourism industries.   source:Retail in Asia

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    Sam’s Club launches automated and 100% touchless associate health screening kiosk

    —Sam’s Club has developed an automated and 100% touchless health screening kiosk for their associates. The new health screening kiosk, currently rolling out to the clubs across the country, enables a safer, quicker and more reliable COVID-19 screening procedure. The contactless kiosk will be equipped with patent-pending technology including: a built-in body temperature scanner, a camera sensor able to verify identity from a distance and a digital health screening questionnaire activated by hand motion. © Sam’s Club The creation of the kiosk began with a question: how can Sam’s Club conduct health screenings in the most safe and efficient way? Manual screening presented risks and third-party options could not accommodate the needs of all of the clubs. So, what did it take to find an answer? A little bit of ingenuity and a lot of collaboration from one of Sam’s Club’s cross-functional teams. “After reviewing hundreds of third-party options, our team realized Sam’s Club had the capability to build a better equipped kiosk ourselves,” Ben Ellison, product manager, said. “So that’s exactly what we did.” Describing the benefits behind this decision, Ginese Colletti, Director of Software Engineering said: “Few health screening options on the market are truly touchless. We knew if we could create our own first-class screening technology and make our kiosk completely contactless, Sam’s Club would be able to lower risk of exposure for our associates, streamline the screening process and seamlessly grow the product.” © Sam’s Club With the set goal to create Sam’s Club-specific screening technology, the end-to-end team – including associates from operations, technology, product and more – sprang to action. “Despite stay-at-home orders and restricted access to our equipment, software engineer Ryan Giovacchini was able to create a working prototype within a single day using his 3D printer at home,” said Ben Ellison. Then, with prototype in hand, the team began testing and collecting feedback inside the club. “We’ve made over a hundred iterations based on what we learned from our associates,” Ginese said. “From adding instructional signage to ensuring the protection of sensitive health data, we are taking all the essential steps to optimize functionality, safety and security.” Now, the iterative process hums along at full speed as Sam’s Club prepares to bring the automated health screening kiosk to all of the nearly 600 clubs. Source: Sam’s Club Tags: automatization, hygiene, kiosk systems, workplace health management — Tags: automatization, hygiene, kiosk systems, workplace health management

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    MINISO launches sub-brand TOPTOY

    Source: MINISO   Ye Guofu, the founder and CEO of MINISO, a lifestyle product retailer, unveiled the company's 2021 business strategy.   SEE ALSO : MINISO opens 100th physical store in November   The company has launched its “X strategy”, committed to diversifying its business and becoming a world-leading new retail platform capable of incubating more sub-brands. On 18th December, 2020, MINISO launched its sub-brand “TOPTOY”, a toy store for children and young adults, opening 9 stores in 5 Chinese cities over the last 6 weeks. TOPTOY intends to become the leader in the country’s booming toy market.   Source: MINISO   The parent brand, MINISO, has also announced that “Art Toy” will be its strategic product category of focus during 2021 and even beyond. Given now China is at a different stage of its post-COVID 19 recovery, MINISO has set a clear goal of its expansion in the domestic market, aiming to open more stores, mostly in tier 3 cities and even rural areas.   For the overseas market, despite the continued uncertainty of the pandemic, MINISO will continuously expand, especially in countries with populations of at least 50 million – India, Indonesia, the U.S., Colombia, Mexico, Egypt, and Spain. As a key learning from 2020, MINISO is boosting its online presence on top of its proven success in brick-and-mortar channels. “COVID-19 is a catalyst that has accelerated our digital transformation and embrace of online channels. We will keep broadening our online sales channels,” said Robin Liu, Chief Marketing Officer of MINISO.   SEE ALSO : MINISO opens first store in Paris   As a result of its accelerated digitalization, MINISO will open unmanned stores in China, with products also soon available on all online channels including its self-owned online stores, WeChat mini-programs and flagship stores on major e-commerce platforms. Similarly, MINISO will further strengthen its e-commerce channels in key overseas markets.   source: Retail In Asia

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    Reducing in-store food waste: purchasing food nearing its sell-by date

    —Rollout of Flashfood program to all Meijer stores across the Midwest © Meijer After COVID-19 caused delays in rolling out Flashfood to all its stores across the Midwest in 2020, Meijer is on track to complete implementation of the food waste reduction program this year. While also cutting down on in-store food waste, the initiative allows customers to purchase food nearing its sell-by date – like meat, produce, seafood, deli and bakery products – at up to 50 percent off on the Flashfood app, and then pick them up at Meijer stores. The retailer launched the app-based pilot program in November 2019 at a handful of Meijer supercenters in Metro Detroit. After reducing in-store food waste by 10 percent, Meijer opted to expand the offering to all its stores across the Midwest, in Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin. To date, an estimated 240 Meijer supercenters have Flashfood. Flashfood is a Canadian-based company that allows retailers to upload surplus close-dated foods to their app where items are available for purchase at a deep discount. Customers go to the app, select a Meijer store, choose the items they want to purchase and pay for them directly on the app at up to 50 percent off. Then, they go in store to pick up their items and confirm their order with customer service. The purchased food is stored in a refrigerator or storage rack located in the front of the story until picked up by the customer. This is the latest effort in the retailer’s commitment to sustainability. Meijer has a Food Rescue program that donated 13.2 million pounds of food in 2020 to local food banks. Meijer has also put food waste created during the manufacturing process of its foods to better use. For example, waste from Meijer dairy facilities in Tipp City, Ohio and Holland, Michigan are being turned into animal feed, and fresh food byproducts from Middlebury, Ind. and Lansing, Mich. are sent for anaerobic digestion and being turned into compost. Source: Meijer Tags: discount, food retailing industry, grocery shopping, sustainability — Tags: discount, food retailing industry, grocery shopping, sustainability

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    Digital events: No permanent alternative for most exhibitors in Germany

    For most exhibiting companies in Germany digital events are currently no or no permanent alternative to real trade fairs. 17 % of the companies are currently using digital events due to the numerous trade fair cancellations, but want to give up on this commitment when physical trade fairs can be held again. 48% want to continue to rely on real trade fairs in the future, but continue to use digital supplements. And as many as 14% do not see purely digital events as an alternative even if no real trade fairs can take place. Only 21% regard virtual presentations as serious alternatives to real trade fairs, even in the long term. This is the result of a survey of 427 exhibiting German companies in the mechanical engineering, electrical engineering and electronics, optics, photonics and medical technology sectors in the 4th quarter of 2020, with the participation of the VDMA, ZVEI, SPECTARIS and AUMA – Association of the German Trade Fair Industry. It is remarkable that more than half of the companies surveyed have already tested digital formats. In total, almost 50 digital events have taken place in Germany in 2020 as a replacement for cancelled trade fairs. At the same time, the concrete business results are obviously rather modest: Exhibitors have achieved on average a quarter of the benefits of a real trade fair participation with such format. 30% even achieved a maximum of only 10%, while peak values of 70% and more were achieved by only 3% of the companies surveyed. Jörn Holtmeier, Managing Director of AUMA – Association of the German Trade Fair Industry, comments: “Certainly, the relatively limited experience of those involved with digital business events also plays a role here. There is no doubt that they currently have an important function in maintaining customer contacts and providing information. However, given the very different assessment of the benefits of digital and real events, it is hardly conceivable that purely digital variants can become a fully-fledged alternative to physical trade fairs”. In addition, the survey showed that personal contact, the live presentation of innovations and the acquisition of new customers were the most important arguments for companies to participate in real trade fairs. The physical presence of people and products obviously makes the difference in business success. Source: AUMA Tags: expo, live communication, trade fair appearance, visitors

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    Lighting: Unusual look, customised lighting

    An optician that is as unconventional as Panis Eyewear attracts attention – especially when it’s located in a small town in the Dutch province of Noord-Brabant. The new interior design boasts a professional lighting concept that showcases and enhances the striking and welcoming ambience. The optician in the town of Oisterwijk occupies the ground floor of a traditional gabled house in the town’s main shopping street “De Lind”. Customers appreciate the trendy and individual range of eyewear in Ruud Panis’ long-established store – and now the interior has been redesigned to match it. The interior design office King Kongs from Eindhoven planned the new interior design – a young team who have made a name for themselves with bold interiors for retail premises and restaurants. The appeal of this retail interior derives not least from the contrast between the flamboyancy of the furnishings and the functional light planning with a focus on the lighting effect rather than on decorative luminaires – realised with BÄRO as the lighting partner. A small number of minimalist luminaires that are carefully positioned and aligned serve to showcase the opulent spatial concept and help to structure it. Luminaires were custom-made in the BÄRO individual programme to meet the designers’ special requirements. A balance of minimalism and opulence The interior designers wanted to give the premises a welcoming ambience that is more reminiscent of a hotel lounge than a conventional optician and they were largely given free rein by the client here. The new interior boasts a surprising, eclectic mix of styles and materials: bold, and yet warm and friendly. Upholstered furniture in dusky pink and prussian blue walls bring to mind the colourfulness of Flemish painting. The pillars in the middle of the room featuring brilliant golden tiles add a contemporary accent. However, the real eye-catcher in the interior is the remarkably realistic rock face concrete wall on the right side of the store. The lighting plays an important role in this stimulating environment as it not only highlights the quality of the materials and surfaces, but also structures the room and directs the gaze. Ontero IC spotlights from BÄRO perform this task. With their spot reflectors they add precise lighting accents to the shelves and cases displaying the eyewear. The design, which was chosen as a “winner” at the German Design Award 2020, adds a distinctive and functional touch to the interior. BÄRO individual additionally supplied custom-made Ontero IC spotlights with a longer arm to underscore the dynamism of the store design with staggered mounting heights. The light makes colours look rich and natural Flush-mounted tracks blend into the uncluttered ceiling as precise lines, while Intara CX recessed luminaires, also mounted flush with the ceiling, create islands of light for the consultation areas. The use of different light colours such as the warm standard light colour 927 (2700k) and the colour-intensifying special light colours PearlWhite and BeColor helps to structure the approx. 140 m² sales area into different zones. The light sources’ consistently high colour rendering index of CRI >90 ensures that the colours and surfaces of the interior and also the colourful assortment of eyewear are perceived naturally and with all their nuances. See well, look good: rarely has this much quoted motto of the optician’s trade applied in such a broad sense as at Panis Eyewear in Oisterwijk. Source: BÄRO Tags: interior design, LED, lighting, shopdesign, visual merchandising

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    Unusual look, customised lighting

    An optician that is as unconventional as Panis Eyewear attracts attention – especially when it’s located in a small town in the Dutch province of Noord-Brabant. The new interior design boasts a professional lighting concept that showcases and enhances the striking and welcoming ambience. The optician in the town of Oisterwijk occupies the ground floor of a traditional gabled house in the town’s main shopping street “De Lind”. Customers appreciate the trendy and individual range of eyewear in Ruud Panis’ long-established store – and now the interior has been redesigned to match it. The interior design office King Kongs from Eindhoven planned the new interior design – a young team who have made a name for themselves with bold interiors for retail premises and restaurants. The appeal of this retail interior derives not least from the contrast between the flamboyancy of the furnishings and the functional light planning with a focus on the lighting effect rather than on decorative luminaires – realised with BÄRO as the lighting partner. A small number of minimalist luminaires that are carefully positioned and aligned serve to showcase the opulent spatial concept and help to structure it. Luminaires were custom-made in the BÄRO individual programme to meet the designers’ special requirements. A balance of minimalism and opulence The interior designers wanted to give the premises a welcoming ambience that is more reminiscent of a hotel lounge than a conventional optician and they were largely given free rein by the client here. The new interior boasts a surprising, eclectic mix of styles and materials: bold, and yet warm and friendly. Upholstered furniture in dusky pink and prussian blue walls bring to mind the colourfulness of Flemish painting. The pillars in the middle of the room featuring brilliant golden tiles add a contemporary accent. However, the real eye-catcher in the interior is the remarkably realistic rock face concrete wall on the right side of the store. The lighting plays an important role in this stimulating environment as it not only highlights the quality of the materials and surfaces, but also structures the room and directs the gaze. Ontero IC spotlights from BÄRO perform this task. With their spot reflectors they add precise lighting accents to the shelves and cases displaying the eyewear. The design, which was chosen as a “winner” at the German Design Award 2020, adds a distinctive and functional touch to the interior. BÄRO individual additionally supplied custom-made Ontero IC spotlights with a longer arm to underscore the dynamism of the store design with staggered mounting heights. The light makes colours look rich and natural Flush-mounted tracks blend into the uncluttered ceiling as precise lines, while Intara CX recessed luminaires, also mounted flush with the ceiling, create islands of light for the consultation areas. The use of different light colours such as the warm standard light colour 927 (2700k) and the colour-intensifying special light colours PearlWhite and BeColor helps to structure the approx. 140 m² sales area into different zones. The light sources’ consistently high colour rendering index of CRI >90 ensures that the colours and surfaces of the interior and also the colourful assortment of eyewear are perceived naturally and with all their nuances. See well, look good: rarely has this much quoted motto of the optician’s trade applied in such a broad sense as at Panis Eyewear in Oisterwijk. Source: BÄRO Tags: interior design, LED, lighting, shopdesign, visual merchandising

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    UST launches frictionless shopping solution

    —Walk-In, Walk-Out solution for seamless in-store customer experience UST announced the launch of the UST Walk-In, Walk-Out frictionless shopping solution. The COVID-19 pandemic has changed the in-store retail experience and consumer buying patterns permanently. This new contactless solution redefines customers’ relationships with retail by eliminating long checkout lines and waiting times. As a result, customers get a seamless shopping experience that allows them to walk into a store, grab their items and immediately walk out. The technology behind UST Walk-In, Walk-Out is a unified integration of artificial intelligence (AI), sensors, and cameras working together to enable the core features. Customers enter the store by scanning a QR code in the mobile app, selecting desired items from the shelves, and thereafter exiting the store, receiving their digital receipt in a matter of seconds. The solution implemented by UST can be installed and functional in a little as eight weeks. “It’s all about accessibility, convenience, and most importantly – safety,” said Mahesh Athalye, Sr. Director and Go to Market Leader of UST Walk-In, Walk-Out, “With the solution, profits can be maximized, and customer experience improved – all as a result of the 24/7 access, and no checkout lines.” Piloted with Retail Business Services, the services company of Ahold Delhaize USA, and another for a leading European grocery retailer, UST is implementing this end-to-end frictionless shopping solution for customers that include grocery retailers, convenience stores, cafeterias, and grab-and-go food stores at airports and universities – in markets across the U.S., Asia, and Europe. Source: UST Tags: automatization, no checkout, self-checkout systems, shopping experience — Tags: automatization, no checkout, self-checkout systems, shopping experience

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    COVID-19 shopping survey reveals how retailers can beat Amazon

    According to new CodeBroker research, 65% of consumers are shopping more at Amazon and less at their favorite stores. However, 75% of survey respondents indicated that mobile coupons and special offers are key to bringing them back inside and online at their usual shopping destinations.   “We wanted to look at the changing attitudes of U.S. consumers as they adapted to a new reality,” said Dan Slavin, CEO of CodeBroker, a Boston developer of mobile marketing solutions. “It was interesting to see what might prompt consumers to overcome their fear and make more shopping trips.”   The survey polled 1,407 U.S. consumers divided between 54% female and 46% male. Over half (59%) fell in the age range of 24 to 55. A majority (18%) of respondents fell in the $25,000 to $49,000 income bracket.   Top survey findings Since the pandemic started, more than half of the research respondents (53%) said that they are shopping less often, with three-quarters spending less at their favorite stores.   Nearly two-thirds (65%) say that, since the pandemic began, they have been shopping more at Amazon and less at their favorite retailers’ online stores.   But three-quarters (75%) of respondents indicated that they would shop more often at their favorite stores if they received mobile/digital coupons.   Respondents offered insights into things retailers can do now to encourage shopping, including: Making shopping safe by employing mandatory mask-wearing in stores Offering high-value mobile/digital coupons Providing free shipping on returns   The key takeaway for retailers hoping to drive sales and retain customers long term is the role digital coupons can play in prompting consumers to choose them rather than Amazon.   “The results suggest opportunities for retailers to compete against online retailers like Amazon through both physical and online channels,” said Slavin. “As retailers grapple with ways to protect and build business during and after the pandemic, considering the role that high-value coupons delivered via mobile can play in their marketing efforts holds significant promise.”   Source: CodeBroker  

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  • Contactless and Corona Accelerate Card-based Payment

    Compared to China ,Germans still cling to their coins and bills and are reluctant to use cashless payment systems. But lately they pull out cards more and more often at the checkout in stationary retail and thus help card-based systems to become the most popular way to pay in Germany. Enhanced by corona especially contactless payment gains more relevance. "In 2018 the turnover with card-based payment had overtaken cash-payment for the first time. This leading role has grown by 4 percent points within the last year" , explains Horst Rueter, expert for payment systems at EHI, the results of the survey among leading retailer in Germany.   Contactless Payment as Standard 224,6 billion euro were transacted with cards in 2019 in Germany, which is 15,5 billion more than the year before. More than every second euro was paid with cards. With 50,5 percent of the total retail-turnover (445 billion euro) card-based payment has become more favored than cash. The biggest part among cashless payments was allotted to the Girocard-system, caused by the high acceptance of contactless payment by customer as well as retailer.    Already in December of last year contactless payment had gained popularity, 35,7 percent of all Giro-card-transaction had been taken contactlessly. With Covid-19 this has climbed up to 45 percent. For the future it is estimated that cashless-payment-share will rise more rapidly than expected previously: due to the changes of customer behaviour caused by Covid-19 its share will be at 58,1 percent in 2022.   Corona-effect German grocery- and drug-stores generated an additional turnover with cards of 2,6 billion euro at the peak of the pandemic-related crisis in retail in march 2020 in comparison to the same period in 2019. Caused by closings the turnover of non-food retail has dropped by 75 percent, respectively 8,2 billion euro.   Database The EHI-Panel contains 403 companies with around 85.000 outlets covering 35 branches of retail with a gros turnover in 2019 of 281,5 billion euro, which represents around 60,3 percent  of total retail turnover (445 billion euro, not included automobile, gasoline, pharmacies, e-commerce and postal shopping).

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    Touchpoints – digital ways to the customer

    The dynamic in German retail has been accelerated by Covid-19 as market observations show. Many brick-and-mortar stores had to re-organize their business. Digital touchpoints are becoming more and more the first contact point with the customer. "In retail many things are possible now that seemed difficult earlier. Availability checks, online-reservation, drive-in – these are services, which are used by customers nowadays. More than 30 % of the retailers are offering new services" ,  Lars Hofacker, e-commerce-expert at EHI, Germany, explains the results of the survey "Connected Retail" 2020.   Platforms and PWA Besides the onlineshop, platforms like amazon and ebay as well as price comparison sites like idealo are the most favourite channels of distribution, followed by mobile channels. About 66 % of the retailer use amazon.de or ebay.de and 71 % trust in idealo.de. 53 % use their own app. But to develop an app is pricy and often only apps from very well-known retail brands make it onto the customer’s smartphone. That is why for many retailer progressive web apps (pwa) are a smart alternative. Pwa combine the advantages of responsive websites with app-functions, i.e. offline-functions such as receiving push-news even when the app is closed or an add-to-home-screen-button. Above all pwa have a positive influence on search results.   29 % of the retailers plan to use an app, a platform or develop their own platform. All of them believe that retail in the cities have to offer more than mere sale-spots. Logistic-hubs or pop-up-stores for example will become more relevant.   Also personalization and individualization is becoming more important. Nowadays around 8 % consider those services as necessary, where as 42 % estimate such features as highly relevant in the future.   Customers’ needs will be even more in focus. Nevertheless, customer centricity business figures are still the most important factors– and not customer satisfaction.   Data Interviews with 38 retailers (with at least one distribution channel) from Germany, Austria and Switzerland. Together they run 18 600 outlets and generate a turnover 66,86 Billion Euro, including 8,09 Billion Euro in E-Commerce. Ute Holtmann, EHI, Director Public Relations, +49 221 57993-42, holtmann@ehi.org

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    German Retail Copes Corona - Image, Payment, Food Service and Design

    At least this has been an effect of this extraordinary situation in German retail: acknowledgement and appreciation for shop assistants, sales person or cashiers has increased and retailer have improved their image, according to a survey by POSpulse in cooperation with EHI among 1936 customers in May 2020.   Every-Day-Heroes The understanding, that theses „Every-Day-Heroes“ are literally guarantying the nation’s provision with daily goods, has led to a better recognition of retails’ employees. 40 % of the interviewee have an improved perception of them now in comparison to before the corona-crisis. It also shows that more people understand the high relevance of the retail industry for any society.   Cashless Payment  Another side-effect is that cashless payment has become a lot more popular. From a first glance the results of the annual EHI-survey an increasing share of payment with credit- or debit-cards in German grocery retail by more than 20 % can be predicted. Turnover with cards went up to 55 % in March 2020. During the same period in 2019 the share was only 45,2 %. This trend is being supported by retail’s requirements who prefer cashless payment in order to prevent employees as well as customers from infection.   Food Service After eight weeks of mandatory break, in the middle of May restaurants were allowed to open again in many parts of Germany. But everything is of course still far away from normal. Strict rules concerning hygiene and keeping a safe distance are to obey. Many retailers who run various kinds of food services must be inventive to fulfill the requirements. Because of the rules for a safe distance most of them have to reduce their numbers of tables and chairs. They also need to realize a clear signage for customers: signs on the ground help them to keep the required distance. Information boards explain the necessity of wearing masks. Also all tables and chairs need to be cleaned with disinfection after every customer.   Retail Design The design departments of German retailers describe their situation as driving with the breaks on, long-term planning is impossible, explain 20 of the leading German retailers from EHI’s network. More or less sudden requirements concerning hygiene or safety rules had to be realized immediately during the last weeks. At first the retailers realized temporary – often self-made - solutions. But now, as it is clear, that most of those rules will accompany retail for a while, protection devices are mostly being planned by the design departments again and will get a more lasting and appealing look.   Because of the given circumstances many plans for opening new stores have been postponed or cancelled. Especially retailers who had to shut down their stores completely also tend to cut down on renovating- or rebuilding projects.   All officially recognized economic institutes in Germany predict that consumer attitudes concerning their consumption will change. Decreasing spending behaviour is expected.  Almost every retailer – except grocery retail – agrees to that and consequently cuts down on expanses.   Ute Holtmann, EHI Retail Institute, Cologne, May 19th 2020   

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    Perfect Match: Alipay at Germanys Biggest Drugstore Chain dm

    In the biggest German drugstore chain -  dm - Chinese customers can use the popular mobile payment system alipay in all oft he 1.970 stores now. Since beginning of 2017 dm has been selling a selection of its private brands on t-mall.   "dm drugstores is well known for its innovative range of products, high quality and strictly customer-orientated service far beyond the European borders. With alipay we are offering Chinese visitors as well as Chinese living in Germany a payment service they are very familiar with," states Martin Dallmeier, Managing Director at dm.   Assumingly by 2020 there will be more than 160 billion Chinese travel overseas – many of them to Europe, including Germany. As a result of this trend consumers‘ expenses with alipay in Germany are expected to grow a lot this year. Compared to last year the expenses have already gained an increase of 2,5-fold. Since Chinese tourists clearly favor this payment, alipay aims at enanbling them to use mobile payment on all their trips. dm is a perfect match, because Chinese customer are very fond of the products available at dm. „To guarantee alipay  in all German dm stores is a very consequent step,“ explains Roland Palmer, Head of Alipay Europe. Author: Ute Holtmann

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    Tourists bring billions to the German retail industry

    EHI investigates the market for shopping tourism in Germany for Global Blue   Germany is a popular destination among foreign tourists — not least due to the shopping opportunities it offers. Every year, travellers from all over the world are drawn to the palatial shopping malls and department stores in German cities. Chinese tourists rank number one when it comes to these attractions. A love of shopping: who, where and what Representing 40.8 percent of tax-free shopping sales figures in Germany, Chinese tourists demonstrate a love of shopping and are the most important group of shopping tourists. After that comes Russia with 12 percent and the Gulf States with 10.9 percent. It is mainly the German metropolises Munich, Berlin and Frankfurt that attract shopping tourists. Together, these cities account for over 50 percent of sales activity. The most significant classes of goods are watches & jewellery as well as clothing, accounting for 80 percent of sales activity. Social media channels such as Facebook, Instagram and WeChat communicate to younger generations in particular that shopping is more than just luxury brands — the focus is on the world of experience, which creates an opportunity for a broader group of retailers to harness the potential of tax-free shopping.   Ute Holtmann, EHI, May 2019

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    Sugar, Soap and Some Solar Power German Food Retailer Offers Green Energy for E-Cars – Free of Charge

      One of the main food retailers in Germany has started a new service. Aldi Sued will soon be offering its customers the opportunity to charge their e-cars at 80 charging stations – for free. Fifty-three charging stations are already in use, and by the end of the year the retailer will provide this service at 80 outlets throughout the western and southern part of Germany. At the additional stations Aldi Sued will provide green electricity, generated by solar power systems on the roofs of its outlets.    With this service Aldi Sued is positioning itself as a company that takes sustainability seriously, keeps up with technological developments and acknowledges changes in society’s behaviour. The company has clearly underlined its commitment to more climate-friendly retail – a topic that is gaining more and more relevance in Germany.    This also shows that the German grocery retail business is very competitive; retailers have to be inventive. Many come up with ideas to create a better shopping experience for their customers. Consumers can be rather fickle at times, and loyalty has become almost old-fashioned. Offering yet another service that meets customers’ needs is a far-sighted strategic decision. It pays off in a better image – and above all, it can bring in more customers. 

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    New EDEKA Zurheide invites you to stay.

    Düsseldorf features a new gem since earlier this year. EDEKA Zurheide Feine Kost has opened its largest supermarket to date in Berliner Allee. After three years of construction, it has opened its doors for business.   The impressive building, which used to be a Kaufhof department store, shines brighter than ever. Thanks to its glass façade, curious customers can catch a first glimpse of the new store and the many kitchens in the gastronomy section. On 10,000 square meters, Zurheide showcases food, cuisine and experience to customers, who are initially likely to be overwhelmed. Rüdiger Zurheide, one of the two managing directors who gave us a tour of the store, concedes that German consumers are not used to the size and product variety yet. Zurheide presents three times the product selection your typical supermarket usually has to offer. Huge and cozy What sounds like a contradiction at first, quickly becomes clear as you walk around the store. Despite its enormous size, Zurheide exudes a familiar warmth and invites visitors to linger and browse.   How does it do that? The many design elements accentuate its unique sections. You walk through a produce market with a striking lighting concept, make your way to the organic food section, over to a wine specialty store or a cheese store. Customers don’t feel lost in the vastness of the market because the venue makes them feel like they are visiting many smaller specialty stores and shops.   The supermarket also exudes a noticeable calmness. No sales offers or music are blaring in the wide, accessible aisles. Though this arrangement might not please all customers – after all, they are not used to shopping in a calm atmosphere like this -, “we primarily want to accommodate our employees in this case. We want to make sure they are not exposed to continuous background noise,“ says Zurheide.   Product selection remains paramount Despite all the special features like the Juice Bar, the Champagne Bar, and other gourmet treats, the food takes center stage. “Aside from Tchibo and our drugstore department, we don’t sell any non-food items. We sell groceries.” Patrons can savor everything from the store brand to luxury wine brands.   What sets Zurheide’s product selection apart from other supermarkets and is already an inherent part of the store is its “our own fresh-made products are the best” mentality. In addition to the store’s own pasta factory and nearby coffee roasting plant, desserts are also made right on-site. “Originally, we also wanted to make our own fresh mozzarella cheese for our Mozzarella Bar, but we were unable to match our own self-imposed high quality standards.” That being said, the store does its own on-site curing. In addition to classics like ham and fish, the shop is always eager to experiment and try new things, such as “Fischbratwurst”, fried fish sausage, which has been enthusiastically embraced by the clientele.   Shopping becomes a culinary experience Gastronomy is a top priority. Thanks to the open kitchens and friendly ambiance, many small restaurants invite you in to eat and be amazed. From the vegetarian restaurant in the entrance area to the Grill Point, all the way to the Setzkasten – the gourmet restaurant of the store-,  customers can find whatever their hearts (and stomachs) desire.   All the products used in these venues can also be purchased on the spot of course. And not only that, the chef also includes the recipe upon request. After all, the store’s motto ‘We love food’ (Wir lieben Lebensmittel) already tells you that “freshly prepared foods made from fresh ingredients are important to us. Our customers can see that we really mean it by watching the food preparation live”, says Zurheide.   This doesn’t just apply to prepared dishes, which can also be enjoyed in the pasta factory and the Mozzarella Bar. One special highlight is the oil press on the lower level of the store. Experts show interested customers live and on-site how walnut oil is extracted from walnuts. “We want to show customers how products are made and what actually makes them such high-quality items. This motivates customers to buy on-site and puts the higher price into perspective,” explains Zurheide.   There is a variety of customer feedback and it’s usually positive. Rüdiger Zurheide is confident about the future and hopes that customers will quickly receive and accept the new supermarket. “Humans are creatures of habit and have to be convinced to change. But we can do this.”  

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    German drugstore chain succesfully brings their products into Chinese households via TMall

    Since about one year the biggest German drugstore chain brings their products into Chinese households by selling them on TMall. The experiences are encouraging and Christoph Werner, Marketing & Procurement Manager at dm-drogerie markt, explains why dm will now expand the cooperation. 1. dm drogerie-markt started to sell its products on Tmall (by Alibaba) about a year ago. What are your experiences? Christoph Werner, Marketing & Procurement Manager at dm-drogerie markt: “Business is developing at a tremendous pace and our product selection has found a very appreciative market. Our customers in China are highly motivated by deals and offers, and given that Tmall is driven by strong promotional activity, the sporadic spike in demand has proven quite a challenge logistically – but we've been coping fine so far.”   2. Did you have to alter aspects of your original plans and strategies, i.e. concerning the range of products? Christoph Werner: “We want our Chinese customers to view us as a partner and expert in drugstore products that please their every need, and so we are consistently diversifying our range. Starting with only 22 products in March 2017, our dm online shop on Tmall Global now stocks some 140 products from nine dm brands and five brands from industrial partners.”   3. Which products are the top sellers in the Chinese market? Christoph Werner: “We currently offer our customers in China a product mix including the dm brands Balea, Balea MEN, Das Gesunde Plus, Dontodent, Sundance, ebelin, Jessa, dmBio and alverde, as well as other brands from industrial partners. The best-sellers to date are dm’s Balea care products, especially the Balea Beauty Effect Lifting Kur treatment, but also Aptamil milk formula.”   4. How do you organise the logistics to and in China (home delivery)? Which partners do you work with? Christoph Werner: “All orders are picked and packed at our German logistics centre and shipped to China by airmail, where they are distributed to the end consumer by local logistics providers. We are currently cooperating with DSV in Germany as well as Cainiao, Alibaba's affiliated logistics platform, for airfreight and local distribution. For Singles' Day on 11 November 2017 we also, for the first time, resorted to using a bonded warehouse in a Free Trade Zone to keep up with the huge demand while significantly reducing the delivery times.”   5. Do you sell solely on T-Mall and do you have your own website for communications? Christoph Werner: “Our products are sold to customers in China only and directly on Tmall Global.”

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    'Visions of Retail' - Jens Siebenhaar (CEO, REWE Systems) at EuroCIS 2018

    Jens Siebenhaar (CEO, REWE Systems) shares views on digitization, big data, artificial intelligence and mobile reliances' affects on retail innovation in this video interview taken at EuroCIS 2018 How does REWE Systems GmbH think about the use of new technologies EuroCIS talks with the CEO about the plans and prospects of the retail industry in a new era of technologies going forward. Visit www.eurocis-tradefair.com for more insights and interviews!  

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    EuroCIS 2018 Closes with Outstanding Results

    Multitude of Forward-Looking Innovations Fuel Retailers’ Propensity to Invest Mobile Solutions, Self Scanning, Artificial Intelligence and Virtual Reality determine Customer Journey today  EuroCIS 2018 has impressively confirmed its position as the Leading Trade Fair for Retail Technology. Over the three trade fair days from 28 February to 1 March as many visitors from Germany and abroad as ever attended the trade fair in Düsseldorf (12,000 compared to 10,253 in 2016). This means that EuroCIS posts clear increases in all aspects, because the number of exhibitors with 470 companies from 29 countries and the exhibition area occupied of 13,400 m² also markedly exceeded the previous event’s values (2016: 411/ 10,767).   “We are very pleased to note that EuroCIS managed to continue its success story,” said a highly satisfied Hans Werner Reinhard, Managing Director at Messe Düsseldorf, who went on to say: “Especially over the past ten years or so EuroCIS has developed into what is the leading trade fair for retail technology in Europe. The current dynamic developments in technology both in physical and e-Commerce and retailers’ resulting investment provide us with tailwinds for EuroCIS.”    Reinhard particularly underscores the growing international attendance: “Especially positive to note is the marked increase in the number of trade visitors from outside of Germany. One in two trade visitors travelled to Düsseldorf from abroad.” The trade audience came from 89 countries. The top countries of origin after Germany were the Netherlands, the United Kingdom, Russia and Italy.   Alongside “perennial topics” such as check-out systems or POS soft and hardware, for example, new themes also dominated EuroCIS 2018. These included first and foremost, solutions in the area of the Internet of Things, Augmented Reality and Virtual Reality. Subjects such as robotics and Artificial Intelligence were omnipresent at EuroCIS.    “EuroCIS 2018 has illustrated very clearly that information technology has undeniably become a decisive success factor for retail. It enables innovative business models and opens up new opportunities for targeting shoppers,” says Michael Gerling, General Manager of EHI Retail Institute. Gerling highlights that all departments of retail companies are affected by dramatic changes in structure and processes, which is reflected by the visitors’ profile at this trade fair. “EuroCIS is increasingly becoming a trade fair that is visited not only by IT and security technology decision-makers. Employees responsible for marketing and distribution, for expansion and store design or for sourcing and logistics are also increasingly using EuroCIS to prepare investment decisions.” Meeting with great approval was the Start-Up Hub celebrating its premiere at this year’s EuroCIS. 12 newcomers provided evidence here that they are exactly the ones who can breathe new life into the retail technology world. They presented how you can scan and pay for goods by App leaving the store without any check-out operation; how you can create an individual body profile and calculate the ideal clothing size with practically any smartphone, or how an in-store analytics solution measures in real time how shoppers move in the store and which products they interact with.   The extra features offered of EuroCIS 2018 were also used in full. 2018. The EuroCIS Forum and the Omnichannel Forum were very well attended on all three days. With case studies and user reports presented in German and English the two forums proved of direct practical relevance. On top of this, the Guided Innovation Tours of EuroCIS were all fully booked.   Further news and stories related to EuroCIS 2018 are provided by the live coverage at the EuroCIS Portal: https://www.euroshop.de/eurocis_live_2   The next EuroCIS will be held  in Düsseldorf from 19 to 21 February 2019.   Your Press Contact: Dr. Cornelia Jokisch (Senior Manager Press & PR), Tanja Karl (Junior Manager Press & PR) Tel.: +49 (0)211/4560-998/-999, Fax: +49 (0)211/4560-8548 Email: JokischC@messe-duesseldorf.de KarlT@messe-duesseldorf.de www.eurocis.com  

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    ERDA shows Retail Design Trends around the World

    Current store concepts are characterized by a mix of different colours and styles – from industrial look to country house – and a broad range of various materials. Stores create hybrid spaces, mixing traditional retail, tasteful catering, personal services, art galleries, literary readings and lots more. For this year's EuroShop RetailDesign Awards, 85 nominations were received from 35 countries. From these superb examples, EHI shopfitting expert Claudia Horbert distils the most important trends in international retail design. Cozy and Curated Wood remains the most favourite element for store construction and determines the ambiance of a store. Dark wood creates a cozy, warmer and more genuine atmosphere than the clear design language of the Scandinavian style or sharp black-white contrasts. The mix of different materials convinces by setting finely adjusted contrasts together with a creative and exceptional Visual Merchandising for a custom design of the retail space. Visual Merchandising enables a high flexibility of the space and creates the stage setting for ever-changing story-telling around curated collections. Curated retailing offers the customer a first pre-selection by grouping products across existing categories and product lines, creating new lifestyle-worlds and meeting points. Modern stores understand food service, cafés and restaurants as important parts of the shopping experience. Today they have become a commodity in modern retail spaces of nearly all retail sectors. In the food business supermarkets set the focus on freshness, local products and more personality as well as customer proximity. They present themselves as new neighborhood markets turning customers into guests. Customer Engagement In a world of a growing competition from suppliers online, modern stores have to create unique environments that seduce, attract and entertain customers at the point of sale. Whether it is an iconic architecture, an enhancing store design, lighting or the embedding of state-of-the-art media in the shop fitting, everything has to follow a joint dramaturgy to give customers that certain kick. Thus the dovetailing of physical and online stores is generating new retail and interior design concepts. There will be more interacting applications which engage customers such as interactive fitting rooms, web bars for online selection, stock checking and ordering, social-media based customer communication, receipt-free purchasing and mobile payment for a quicker checkout process or special configuration tools to support the customers to create their personal items. The winners… To emerge from the competition as a winner, this year's participants again had to appeal to customers with a successful combination of shop architecture, colours, materials, lighting and visual merchandising and convey an unambiguous message in relation to their product offering. On the evening of April 26th, to kick off the C-star trade fair in Shanghai, EHI and Messe Düsseldorf will grant the EuroShop RetailDesign Awards to the stores with the best concepts. > See Nominees for 2018 > See Past Years' Award Winners  Tabs

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    EuroCIS 2018: The Digitalisation of Physical Stores is Moving Ahead

    Touch screens and video walls, VR glasses and interactive mirrors: digital technologies for sales promotion can be found in ever more retail stores. Such tools make shopping at the POS both more informative and entertaining, help to avoid out-of-stock situations and seamlessly link offline with online retail. At EuroCIS 2018 in Düsseldorf the exhibitors will present the latest solutions.   To retail decision-makers the Omnichannel theme – linking physical with digital sales channels – is the most important technology trend for the coming three years. This is the result of the EHI study “IT-Trends in Retail 2017”. Projects for implementing an Omnichannel strategy are a top priority at one in two retail companies. Ranking second as the most important trend stated by 34% is the digital store, closely followed by digital transformation in the third place.  Key: Creating the Basis with a Seamless IT-Structure What this means is a general reorganisation of IT. More specifically, only the most seamless IT infrastructure and consistently designed MIS and CRM systems lay the foundation for forward-looking services. This is the prerequisite for implementing online product availability analysis, for example. This feature provides reliable information – before shoppers hit the road – as to whether a desired article is in stock or not at the bricks-and-mortar store. Even better when it allows consumers to reserve the product securing against third-party access. Speaking of in-stock articles: terminals for in-store orders (alternatively Tablets that sales assistants are equipped with) are currently making inroads on more and more retail areas. This way shelves are changed digitally. Out-of-stock merchandise, additional colours and types of articles or rarely requested special products are re-ordered from suppliers with the help of these tools. Shoppers should no longer be sent home with the reply “Sorry, no we don’t stock this” where they then probably cover their demand from (online) competitors. In view of the multitude of systems on the horizon – numerous brands/manufacturers are creating their own implementations with IT partners – retailers are already now calling for uniform standards; and they are being heard: the first retail-specific, cross-supplier solutions are available. Positively Surprise and Emotionalise Consumers Proving a success at the POS are terminal and Kiosk systems that serve shoppers as a first point of contact for questions. Click & Collect Stations as well as digital screens and video walls. According to the “EHI-Ladenmonitor 2017” study, these two features are already being used by two thirds of the retailers surveyed. Add to this in-store TVs and the figure even exceeds 80%. The big benefit of digital signage is that retailers can tailor and flexibly adapt their in-store communication with a view to maximising its impact. Content can be controlled via a central digital platform and updated locally. Scala, one of the leading suppliers of digital signage solutions quotes the results of its own study: digital presentations generate 89% more views and 65% greater attention among shoppers compared to analogue signage.  Jürgen Behrens von Rautenfeld, board member at Online Software AG, stresses: “Digital technologies at the POS can positively surprise and emotionalise shoppers to a high degree. Large screens and customer displays at check-outs or in-store scales can deliver information and campaigns situatively.  Digital assistants such as smartphones and speech systems ease shopping or enhance the customer experience.” Augmented and Virtual Reality become Real At the coming EuroCIS Augmented Reality (AR) and Virtual Reality (VR) will also receive new momentum preparing the ground for exciting applications, for shopping assistance, for instance. It will be possible to guide consumers through virtual but highly authentic-looking product worlds projected into space. A wide variety of product versions can be shown in a lifelike manner or in different surroundings. At the same time, AR and VR combine to generate the endless aisle: even the smallest retail area can house a virtual mega store. Finding Solutions Tailored to Target Groups Considering the sheer number of digital technologies for sales promotion retailers are also called upon to cherrypick the ones that suit them. EuroCIS provides the ideal overview for doing just this and doubles as a platform for in-depth dialogue. After all, consumers’ wishes (still) vary markedly – and above all depending on their age. The younger they are, the more open they are to digital solutions and the more often they even demand them. At the same time, there are still “pure offline” supporters. To manage this high-wire act retail chains will have to study their clientele even more thoroughly than before: What is their shopping behaviour across all stages of the customer journey? Which consumers must be addressed and how and what do target groups want? This is where we come full circle: technologies even help to answer these questions.  One thing is for sure: companies that reject digitalisation are quickly considered outdated.  On the other hand: even though there are robots capable of taking stock, fetching shoes from the backroom and welcoming shoppers in a friendly manner, being addressed personally at the stores remains indispensable. Technology can make the POS more attractive and provide sales staff with multi-functional tools so they can optimise their service in direct contact with customers. EuroCIS 2018 in Halls 9 and 10 of the Düsseldorf Exhibition Centre will be open to trade visitors daily from Tuesday, 24 February 2016 until Thursday, 1 March 2018, from 10.00 am to 6.00 pm. Day tickets are EUR 30 (EUR 20 online in advance), and two-day tickets are EUR 45 (EUR 35 online in advance). University students and trainees pay EUR 12.00. Each ticket includes free transport to and from Düsseldorf Exhibition Centre on local VRR buses, trams and trains.  www.eurocis.com

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    Interview with Volker Glaeske, Lidl Hong Kong

    1. Lidl is selling its products online on Tmall and JD. What expectations does Lidl have by offering its goods to the Chinese consumer?    Lidl has curated an extensive range of European products to offer our customers in China a wide variety of products ranging from health-conscious choices to taking care of baby’s needs. Our goal is to make Lidl the destination for customers who value high quality goods and healthy lifestyle choices. Therefore, our focus is to fulfil these needs by providing special value deals, everyday affordable prices and regular healthy inspiration. Utilising the distinctive identities of JD and Tmall in different product categories, will facilitate in attracting various portfolios of customers, allowing for targeted marketing and fulfilment.   2. How do Lidl’s European products meet Chinese shopping habits and lifestyle?   We want to meet our target group’s preference for high quality products in a family-oriented lifestyle. With our selections of European products, and by working closely with reputable suppliers throughout Europe, Lidl ensures that every product adheres to strict safety and quality standards, giving customers easy access to trusted products, which inspire a healthier and happier living.   3. Are Chinese e-Commerce customers different from European ones?   We generally observe that customers feel valued during their shopping experience by offering them tailor-made recommendations to their specific needs. Something, we believe, that e-Commerce is highly suited for. In China, mobile Internet is a common medium for communication, completing day-to-day tasks and purchasing, thus making shopping faster and more convenient. In addition, the surge in secure online payment methods have further increased the acceptance of online shopping. Online marketplaces account for roughly 90% of the e-Commerce business in China. This is why it makes sense for us to team up with both Tmall and JD to present our products. Transparent and detailed product information is highly valued by Chinese customers, either through online product reviews or social network threads. Lidl addresses this need by offering an own products landing page, not only to highlight the quality and benefits of our products, but also to allow our consumers to fully understand what they are purchasing.   4. What are Lidl's experiences with Tmall and JD?   China is home to the world’s largest e-Commerce market. The partnerships with JD Worldwide and Tmall Global allow us to combine the strength of Lidl as Europe’s leading supermarket chain with the specific knowledge and reach of our two partners. The well-developed logistic networks enables consumers to receive their orders within a short period of time. The common vision is to improve this already impressive service further.   5. Is this the first step into the Chinese market the preparation for having brick-and-mortar-stores in China soon?   Currently, there are no such plans. It is our aim to establish a successful online presence on both platforms, thus understanding the Chinese customer better and constantly improving our services.

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    Cloud computing: more competitive thanks to the cloud?

    EuroCIS 2018 will feature a broad range of cloud-based applications, geared specially towards the retail trade More digital, faster and more agile – these are the requirements on retailers in today’s omnichannel competition. Cloud computing and artificial intelligence (AI) are turning into important pillars of a digital corporate strategy.   The cloud is becoming well established – not just in private data centres, but increasingly also in public networks. This is reflected in the 2017 Cloud Monitor of the Federal Association for Information Technology (Bitkom) and the consultancy firm KPMG. Two thirds of all German companies are apparently using cloud-based software, storage or processing power now. In particular, a boom can be observed in public cloud computing. According to Bitkom, around 30 per cent of companies surveyed are currently using IT services provided by public data networks – twice as many as two years ago. “Cloud computing has become accepted and has developed into a technical basis for digitisation within just a few years,” says Dr Axel Pols, Managing Director of Bitkom Research. Unlike a private cloud, where a company operates its own cloud infrastructure at its own data centre or through an external contractor, a public cloud involves a shared infrastructure. Customers of a public cloud provider share the same physical infrastructure, and their separation from one another is based on a virtualised security infrastructure, so that separation is no more than logical. The big players on the public cloud market include the market leader Amazon Web Services (AWS) as well as Microsoft Azure, Google and IBM. According to the IT research and consultancy firm Crisp Research, these companies have a market share of over 75 per cent. The market research company Gartner forecasts that, by 2020, revenues from public cloud services will have doubled to over $380 billion compared with today, driven above all by rising demand from corporate customers. According to the analysts, many industries are developing a “cloud first” mentality with regard to business software.   Investments in data privacy should convince German companies The most frequently quoted sales arguments of cloud providers are the fast scalability, cost effectiveness and low maintenance of cloud-based IT resources and software – benefits which can be leveraged by public cloud models, in particular. Yet, until recently, customers felt that such benefits were largely offset by data privacy concerns. To give German companies an alternative to moving their data to the United States, some leading public cloud providers have therefore invested in creating German data centres over the last two years. Alongside AWS, cloud services “made in Germany” are now also provided by Salesforce, IBM, Oracle, Google, Microsoft and Cisco. Microsoft and Cisco are collaborating with T-Systems, a subsidiary of Deutsche Telekom. Also, by offering Open Telekom Cloud, Deutsche Telekom has now been running its own German cloud-based IT resources since 2016.   On the technical side, too, cloud providers are steadily making progress in the development of security and data privacy. Microsoft, for instance, says that its service Azure Confidential Computing is the first one of its kind to allow the processing of encrypted data in public cloud services. It means that sensitive customer data can be used, for instance, for machine learning analyses without requiring explicit prior encryption followed by subsequent decryption. Moreover, companies are continually endeavouring to simplify the technology involved in operating hybrid models. A hybrid cloud combines a secure private cloud with additional, quickly scalable, low-maintenance resources from a public cloud. Depending on a company’s requirements in terms of security, data privacy, access speed, availability and scalability, some applications therefore run in the private cloud, and others in the public cloud.   Retail trade increasingly interested in cloud services When it comes to cloud services, IT decision-makers include both enthusiasts and sceptics. According to a survey by the EHI Retail Institute, “IT Trends in the Retail Trade 2017”, 55 per cent of this group are already expecting to see a high or even rising significance of cloud services for their industries in the future. Conversely, 45 per cent believe that the cloud is and will continue to be of lesser significance for them. A frequent objection that is presented is that cloud-based rental solutions are hard to predict and, in the long term, do not produce any of the hoped-for cost savings. Moreover, IT managers are concerned about losing control. Many have no confidence that cloud providers can guarantee the necessary requirements on high-performance systems at all times. This is why core processes such as ERP and POS systems are still largely running in dedicated data centres.   Omnichannel drives companies into the cloud – latest cloud solutions to be presented at EuroCIS 2018 Yet pressure to adjust existing IT architectures to the requirements of a modern omnichannel enterprise might fuel a rethinking process among retailers. To remain competitive, retailers must have a real-time overview of their central processes on all channels. At the same time, they need to reduce the complexities of their system landscapes, so that they can reduce costs and achieve better development speeds. At EuroCIS 2018 leading software suppliers will therefore showcase not only traditional on-premise options, but also cloud versions: “In the short term,” says, for instance, Rene Schiller, Director of Communications & Investor Relations at GK Software, “we are anticipating that our big international customers will increasingly want to run their solutions in a cloud or will want to have this done for them by third parties.” His company’s latest omnichannel software application OnlyPOS, he says, can be used under a variety of cloud options, and the first projects are now in progress. SAP is currently reporting more growth in its cloud business than in its traditional licence business. The software group has recently added further cloud expertise after acquiring cloud providers such as Success Factors (HR software), Ariba (retail solution), Concur (travel expense accounting) and Fieldglass (external workforce management). Furthermore, by running its own cloud-based developer platform, SAP has enabled customers and partners to create innovative program modules and apps by themselves, such as enhancements to ERP S4/Hana.   Also, Microsoft has been saying for years that the cloud can offer customers added value such as lower investment costs and higher availability. Quite a while ago, in September 2009, Steve Ballmer, then CEO of Microsoft, noted that the migration of applications and services from the user to the cloud – and thus their ubiquitous availability – was a “fundamental transformation of the computer paradigm”. “He was ahead of his time then, but we are now in the midst of this digital transformation,” says Armin Schneider-Lenhof from KUMAVISION AG. Being a specialist in ERP and CRM software based on Microsoft Dynamics, he mainly has small to medium-sized customers from industry, the retail trade and the service sector. For about a year now the company has also had a cloud solution for retailers in its portfolio. The cloud enables an SME to respond faster and more flexibly to changes on the market, new regulatory requirements and demand fluctuations, yet without the need for long-term commitments through the purchase of hard and software.   Moreover, as the infrastructure and operation of the service are both managed entirely by the service provider, such systems are considerably more simple to use: “More than ever before, companies must ask themselves whether the full-scale operation of an IT system on their own is really one of their core competencies,” says company spokesman Schneider-Lenhof.   Cloud-based artificial intelligence One megatrend that is associated with cloud computing and which is also likely to feature in discussions at EuroCIS should be artificial intelligence (AI). “As we see it,” says Rene Schiller from GK Software, “the digitisation of the retail trade will reach a new level through the computing capacity of the cloud, coupled with processes, solutions and also self-learning algorithms designed to accelerate and improve processes.” EuroCIS will feature the latest solutions in personalisation, marketing automation and dynamic pricing that will bring together cloud computing, predictive analytics and artificial intelligence. EuroCIS 2018 will be a good opportunity in Halls 9 and 10 of the Düsseldorf Exhibition Centre for an up-to-date overview of the current range of cloud services that are available for use in the retail trade.   EuroCIS 2018 in Halls 9 and 10 of the Düsseldorf Exhibition Centre will be open to trade visitors daily from Tuesday, 24 February 2016 until Thursday, 1 March 2018, from 10.00 am to 6.00 pm. Day tickets are EUR 30 (EUR 20 online in advance), and two-day tickets are EUR 45 (EUR 35 online in advance). University students and trainees pay EUR 12.00. Each ticket includes free transport to and from Düsseldorf Exhibition Centre on local VRR buses, trams and trains.   www.eurocis.com Your press contact:  Dr. Cornelia Jokisch, Tanja Karl (Assistant) Tel.: +49 (0)211/4560-998,-999, Fax: +49 (0)211/4560-8548 Email: JokischC@messe-duesseldorf.de, KarlT@messe-duesseldorf.de

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    Convenience stores: On-the-go shopping in Germany

    While in China, convenience stores are very popular and widely spread within shopping areas, in Germany, filling stations are popular places for on-the-go shopping. But they have been losing their unique appeal. Product mixes and prices vary considerably, the different zones often lack individuality, the personnel are indifferent and the atmosphere is unfriendly to customers, explains Frank Fleck from Lekkerland AG, one of the major operators of filling station shops in Germany. Now the wholesaler has developed a new shop concept to help these shops hold their own against competition from supermarkets and convenience stores. The company is brightening up the ambience and improving the conversion rate by offering fresher goods, a wider selection and better quality. The shops are also getting up-to-date communication, more attractive pricing and a contemporary look. Solid wood, concrete, stone and steel are the dominant materials of the new pilot store, which is divided into two areas: a traditional shop and a full-fledged bakery. Visual axes, digital “focus walls” for communicating commercial messages and improved signage help to make products more appealing and create a feel-good atmosphere. A “fast lane” allows customers to get right to the centrally positioned checkout. The slow lane leads to the bakery, various places to sit, a selection of fresh products, hot meals, a pick & mix confectionary stand and a service counter.

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    Digital in-store technologies create added value

    E-commerce has changed the way people shop. Although brick-and-mortar stores still account for most of the turnover in retailing, online sales have now reached significant levels in non-food segments like consumer electronics, photo accessories and fashion. Thus shop owners are challenged to make their premises more attractive and give their customers new reasons for shopping in the traditional manner. At the EHI Retail Design Conference Alex Tosolini from Kroger, one of the biggest American grocery chains, with some 3,000 stores, reports that 70 percent of consumers in the USA go online to learn about products before buying. Customers must therefore be inspired to visit fixed-location stores. Tooling’s advice: “Come up with big ideas and pursue them relentlessly.” And most importantly, “Invest in future trends!” It is generally agreed that digital technologies help to optimise business processes in stores. Opinions differ on the extent to which digital sales technologies help to promote a retailer’s marketing objectives at the POS. Experts say that digital signature applications make no sense in shops that sell luxury brands. What counts here is competent personal sales advice. In contrast, food retailing is an area in which digital screens have gained an established position. Coop Italia is testing digital screens and video walls in its “Future Store”  in Milan, which covers some 1,000 sqm. Their purpose is to provide information to customers at the POS. More than 100 screens have been installed, from the 40-sqm video wall above the fresh produce section to interactive touchscreens at the shelves.

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    From the point of sale to the point of emotion

    Specialist retailers need to build relationships with customers. Euronics Deutschland eG, a purchasing cooperative for electrical goods, has developed a “comfortainment” concept for brick-and-mortar retailing that creates combined settings for consumer electronics and furniture. Electronic equipment is offered in a homey, inviting atmosphere so that customers can see the products in real-life surroundings and are induced to make a purchase. Euronics is pursuing a similar idea with its “added-value kitchen”. Its kitchen stores will soon be displaying kitchen units together with networked home appliances. The first 360-degree implementation will come to Celle in early November.

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    A new dimension of experience: food service equipment at next EuroShop

      This year's EuroShop presented itself for the first time with a new concept: 7 dimensions of experience. This forward-looking change was honoured by exhibitors and visitors alike. With 2,368 exhibitors on 127,000 sqm of net space and over 113,000 visitors from all over the world, EuroShop achieved the best result in its 50-year history. For the trade fair organisers in Düsseldorf it goes without saying that they mustn’t rest on their laurels, that they need to keep in touch with the latest trends and that it’s important to identify market developments in good time. This is why arrangements are already being made for the next EuroShop. In 2020 the seven existing dimensions (Shop Fitting & Store Design, Visual Merchandising, Lighting, Retail Marketing, Retail Technology, Refrigeration & Energy Management and Expo & Event Marketing) will have another one added to them. This 8th dimension at EuroShop will be called Food Service Equipment. After all, it is becoming obvious at the moment that food service facilities in and around retail stores are gathering momentum. Much planning and many refurbishment projects at food retail stores are currently moving towards adding in-store facilities of this kind. The share of cafés and restaurants in shopping centres is rising, filling stations are offering food for immediate consumption, department stores are setting up themed restaurants that merge into a given environment, and we are seeing an increase in food and beverage services that play a major role in making customers feel happy and welcome.   The EHI Retail Institute, a promotional supporter of EuroShop, has just created the In-store Food Service Initiative with the intention of providing retailers in German-speaking countries with comprehensive information and networking platforms on the subject. Challenges, trends and best practice examples will be published in the EHI magazine stores & shops. An initial study of the size and dynamics of the market, including a retailers’ survey, will be presented in March 2018, and the first convention on in-store food service facilities has been planned for June 2018. It is therefore clearly a booming, up-and-coming market that has its own very special requirements in terms of equipment and design. And so it seems obvious that EuroShop, which covers all the capital goods requirements of the retail trade, should now also have a specially dedicated dimension with the focus on food service equipment. Although FoodTech was already included within the Energy Management dimension at EuroShop, it is reasonable to follow the rise in demand and to set up a separate dimension, Food Service Equipment, which will expand the current range considerably. Exhibitors are now welcome to apply for this dimension, and indeed for all other dimensions at EuroShop 2020. Application forms for the next EuroShop in Düsseldorf (16 to 20 February 2020) can be downloaded Application EuroShop 2020 Press contacts: Dr. Cornelia Jokisch, Tanja Karl (Assistant) Phone: +49 (0) 211 4560-998/-999 Fax: +49 (0) 211 4560 8548 Email: JokischC@messe-duesseldorf.de KarlT@messe-duesseldorf.de  

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    Future Lab and ideas platform for the retail trade: New START-UP HUB at EuroCIS 2018

    Start-up companies are young, creative, flexible, forward-looking and are characterised, in particular, by innovative solutions to problems. So what could be better suited for EuroCIS 2018, the leading trade fair for retail technology, than providing a dedicated presentation space for newcomers who have devoted themselves especially to the development of state-of-the-art IT systems and solutions in the retail trade? This is precisely what EuroCIS 2018 will be doing with its START-UP HUB which can be found at EuroCIS in Hall 9 of the Düsseldorf Exhibition Centre from 17 February to 1 March. Around 10 start-ups will present themselves to EuroCIS trade visitors with their own stand that has been specially created for them in an attractively designed area. In addition, on each day of the trade fair, the START-UP HUB will have its own forum where the exhibitors will give exciting talks and discussions on everything relating to their innovative solutions.    The fact is that digitalisation has opened up totally new options for the retail trade, allowing it to enter into dialogue with customers. At the same time, however, it also poses immense challenges when it comes to fostering loyalty across all channels, whether it’s online or in the store, using a wide range of services and offering maximum convenience. Start-up companies, however, are particularly good at injecting fresh energy into the world of retail technology.   One of the exhibitors at the START-UP HUB will be Infinia Retail e.K. from Fürth with an iPad cash system designed to bring back the high street store – this time cloud-based. What’s so special about this cash system, which is used directly in store, is its simplicity. Infinia Retail promises “no complicated red tape of service staff appointments and no incomprehensible user manuals. You can easily get the entire system going all on your own in four easy steps.”   Another company at the START-UP HUB will be SO1 GmbH from Berlin. It wants to revolutionise the retail industry with artificial intelligence designed specifically for the wholesale trade. Simple POS integration allows the SO1 system to train its artificial intelligence with data collected in real time. Each customer can be given a separate profile which is then continually refined as time goes on. The programme covers a variety of factors, such as purchases made, preferences, time factors and discounts. On this basis it generates the best possible product for each customer.   Another company at the START-UP HUB with a focus on optimal data management is Beaconinside GmbH from Berlin with its Proximity Data Management Platform. The platform collects, processes and analyses data from all the available proximity technologies, such as Geofence, Beacon and NFC as well as physical web installations. This allows even more effective smartphone-based customer activation as well as an optimised cross-channel customer journey.   EuroCIS 2018 will be held in Halls 9 and 10 of the Düsseldorf Exhibition Centre and will be open to trade visitors from Tuesday, 27 February until Thursday, 1 March 2018, from 10:00 hrs to 18:00 hrs each day. Day tickets are EUR 30 (EUR 20 online in advance), and two-day tickets are EUR 45 (EUR 35 online in advance). Students and trainees pay EUR 12. Each ticket includes free transport to and from the Düsseldorf Exhibition Centre on local VRR buses, trams and trains. www.eurocis.com -- Press contacts: Dr. Cornelia Jokisch, Tanja Karl (Assistant) Phone: +49 (0)211 4560-998 or -999, Fax: +49 (0)211 - 4560 8548. Email: JokischC@messe-duesseldorf.de, KarlT@messe-duesseldorf.de October 2017

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    Interview with Arjen Schouten - 'Asian Cultures'

    Inspired by the wisdom and ancient traditions of Asian cultures, rituals created by extensive collection of luxurious yet affordable products for home and body. The Dutch company started in 2000. Today they run more than 350 stores and present their products in more than 1.000 stores worldwide. Arjen Schouten, COO, Rituals, illust essential of Asian philosophy and other driving forces behind the success of the brand. Rituals is one of the fastest growing brands within the International Beauty & Lifestyle scene. What are the main driving forces behind the success of Rituals? Schouten: Rituals is a concept which leans on the ancient beauty traditions and wisdom from the Far East and translates that with Western technology into new modern beauty and lifestyle concepts. These new propositions apparently speak to the hearts of consumers and the great premium quality of the products and fragrances combined with an attractive pricing range make people come back for more. Besides  products  Rituals is offering a total experience which fluently combines on- and offline shopping. The lines between online and offline retail are starting to blur: How does Rituals link the offline and online world of shopping? And within this context, how important is Social Media for your communication with your customers? Schouten: Rituals has an inhouse design team and inhouse agency who develop all stores on- and offline and also all communication materials. This ensures that the total brand experience is very well aligned between all sales and communication channels. This also goes for social media, which is also used to inspire the customer to enjoy the moment and to change everyday routines into more meaningful experiences. Inspired by this message we share special content that comprises stories from the categories yoga, home, food, life, spirit, travel or soulcare. Topics like “Breathing exercises for the body & mind”, “Slow Travel in Japan” or “Why home is your second skin” are stimulating the customer to pay attention to small things. All of our digital communication play a major role in all of Rituals brand building activities and allow us to get in touch with people. Rituals ambition is to transform the daily routine of their customers into special and slowed-down moments. How important is the Rituals philosophy for you personally? Schouten: We all try to live and breath our brand philosophy every moment of the day. Off course we are in a hectic place with the massive growth we are going through, but we definitely strive for a well balanced working environment where we offer Yoga classes and a great slow down lunch environment to make sure that all our staff is enjoying life at work. And for me personal that is the same, while I travel a lot, I make sure that I take a few  moments  for myself every day, by going for a run in the morning, followed by an extensive shower and grooming session and on top of that making sure that I take the time for a nice and healthy meal at the right moment of the day and then go to bed early to make sure that I have a good night of sleep and can kick start again the day after. Thank you for the interview.   More from behind the scenes of Rituals reveals Arjen Schouten at the EHI Retail Design Konferenz 2017 on September 19th / 20th in Cologne.

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    EuroCis Overview: British Land: Offline and online stimulate each other

    The True Value of Stores research, using data from Connexity Hitwise, shows that when a new store opens, traffic to the retailer’s website from the surrounding postal area increases by 52 percent on average within six weeks of opening. Importantly, digital traffic from the local area then remains around this level, demonstrating that a physical store has a significant, positive and sustained impact on digital interaction with the brand. Brands with fewer than 30 stores enjoyed the greatest positive impact from store openings, with uplifts in local traffic to their websites of 84 percent on average, showing that a physical store can make a critical contribution to the online success of expanding brands. The ‘halo effect’ improves brand awareness, customer service and trust These findings take British Land’s True Value of Stores research one step further and starts to quantify the ‘halo effect’. More work is already underway, in partnership with Revo, to measure the distinct contribution of each channel and ensure leasing models and valuation methods reflect the benefit of the store to retail businesses as a whole. Charles Maudsley, Head of Retail, Leisure & Residential for British Land, said: “The research shows that physical stores are an engine of online growth. Consumers choose brands that align to their lifestyle and values: a physical store enables a retailer to demonstrate its brand in action and drive interest online. At the same time, stores enable retailers to respond to evolving shopping habits, market their brand effectively, and deliver products more efficiently. At British Land, we provide the perfect platform for retailers to do this through our continued investment in Regional and Local centres across the UK.” Click & Collect as an example of the link between online and physical Ben Dimson, Head of Retail Business Development for British Land, said: “One year on from the True Value of Stores report, the findings are more relevant than ever. Blending channels is increasingly common, pure-plays are still moving to physical and click & collect, an increasingly important link between physical and online, is continuing to take ground. Click & collect usage is on average 46 percent greater than the national average at our Local centres proving they are particularly well positioned for omnichannel shopping.” The True Value of Stores research quantified for the first time the value of click & collect sales and online sales browsed in store. The key findings were that 89 percent of all UK retail sales touch a store and non-food physical sales are boosted by 9 percent when adding click & collect sales and online sales browsed in store.

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    EuroShop 2017 Post Show Report

    During March 5 to 9 2017, the largest retail trade fair in theworld achieved the best figures in its 50-year history, with morethan 113,000 visitors, 2,368 exhibitors, 18 trade fair halls and a netexhibition area exceeding 127,000㎡. This Post Show Report reviewsthe highlights of this event and illustrates the success enjoyed by all participants. 2017 was a year which gave us an exciting edition of EuroShop with new dimensions, ideas, opportunities and successes.       7 Dimensions   EuroShop 2017, an optimized concept - with 7 clearly defined dimensions:POP Marketing, Expo & Event Marketing, Retail Technology, Lighting, Visual Merchandising, Shop Fitting & Store Design and Food Tech & Energy Management. The refined profile impressed all with ahigh degree of flexibility and a structurethat suitably reflected market realities - significantly contributing to the success ofboth exhibitors and visitors.   The refined profile impressed all with ahigh degree of flexibility and a structurethat suitably reflected market realities - significantly contributing to the success ofboth exhibitors and visitors.   Growth, Growth... and More Growth. Quality + Relevance = Growth. This is EuroShop's recipe for success - a recipe which inspires both visitors and exhibitors alike.     EuroShop - the Premier International Trade Fair EuroShop 2017 welcomed upwards of 113,000 visitors -more than everbefore. But a trade fair only truly becomesa global leader when its global presence is evident. EuroShop has also set newrecords in this respect. Visitors Survey indicate: Visitors were distinguished once again by their decision-makingcompetence, specialistexpertise and the opennessthey demonstrated towards everything new.   They are more satisfied with EuroShop 2017 than with any previous EuroShop event. 95% of visitors achieved their goals in attending the trade fair. 96% of visitors are very satisfied/satisfied with the broad spectrum on offer at EuroShop. 96% of visitors are very satisfied/satisfied with the presence of market leaders. 96% of visitors will recommend EuroShop to others. 2,368 Exhibitorsfrom 61 Nations are Unanimous: Very good to excellent contacts and deals. Expectation of successful post-event business connections. 87% have high expectations regarding post-show business. 90% of exhibitors were very satisfied/satisfied with the quality of visitors. 81% are very satisfied/satisfied with the business successes achieved. 90% of exhibitors will recommend EuroShop to piers.   Supporting programmes during the Event. The EuroShop Special Ecopark and its associated forum were immensely popular. Retailers given maximum priority to energy saving and sustainability. Excellent visitor feedback  was received from all supporting lecture forums with international flair addressing the different EuroShop dimensions: Architecture & Design Forum, EuroCIS Forum, Omni-channel Forum, POPAI Forum, Forum Expo & Event.   Enter globalized retail with Messe Düsseldorf See you at the next EuroShop - 16-20 Feb 2020! C-star, the official satellite exhibition of EuroShop, will be held at Shanghai New International Exhibition Center from Apr. 26 to 28, 2018.  

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Visitor registration for C-star 2019 will be available in October 2018. Thank you!